36 results found
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Schedule Twilio Texts
Waiting to send texts to the database in real time is inefficient for people that plan ahead. Being able to schedule a text to send at 9AM while you are working at 6AM would be an amazing tool for those that practice real estate at odd hours. It would allow an agent to plan out their lead gen for the next day and "automate" it a bit.
4 votes -
Notification for Leadership When Chosen as Sponsor
Receive notification when an agent picks leadership or staff members as a sponsor so a conversation can happen before that is accepted to keep the culture of profit share, so it can be corrected and changed if needed before it becomes non-changeable.
3 votes -
Select Preferred Time of Day for Neighborhood Nurture Email
Currently the KW Neighborhood Nurture Emails get sent early in the morning, usually around 2am. Please update the SmartPlan to allow time of day that is preferred.
3 votes -
Add Comments for Missing Documents in Opportunities
From Command MC reference Compliance, when a document is rejected I am able to comment to the agent what is wrong with the document, but when I am returning the opportunity to the agent because a document is completely missing I am not able to make a comment to that agent letting them know what I need to make compliance correct, therefore agents are overlooking the opportunity completely.
3 votes -
Show Received Emails in Contact Timeline
It would be helpful if we could read the email a Contact sent in Command, instead of having to go search it in my email. For example, I set up a smart plan and I've had clients respond, but I can't read their responses in Command.
7 votes -
Confirmation Email for Successful SmartPlan Steps
It would help if the smartplans generated a email to agents once the emails are released. Similarly, for the text messages, either a text confirmation to us, or an email as well with a copy of the content that was sent. I am new at this but I feel like unless I copy myself or until I hear back from someone, it all goes into a dark hole.
2 votes -
Notification for Unsent Texts via Twilio
It is really hard to keep track of texts that fail without checking each contact on your database. If we had this option, we could look into using alternatives for those contacts. There are also issues where there is no error messages on why it did not push through.
19 votes -
Show Sold Properties in Neighborhood Nurture
It is very important that a client (potential seller) receives a bi-weekly neighborhood Nurture including Active, Pending and SOLD properties in order to they have an idea how is the market regarding the last sold similar properties an make a quicker decision selling their units. Only Active and Pending unit are shown. Please see attached the screenshots.
6 votes -
Add Option for Email/Text Notifications
It would be great to have the ability to turn on or off notifications and have the option to choose where they go. I would really like to have the option to have oportunity compliance command notifications be directed twards my emial.
7 votes -
Notification for Testimonial(s) Received
Would be good to get a notification when someone fills out a testimonial section on our websites
22 votes -
Neighborhood Nurture Sent Via Twilio Text
Neighborhood nurture sent via text through Twilio
11 votes -
Email and Text Notifications for Saved Search Opens
Would like to have email and text notifications when a lead opens listing alerts and when they browse the my website. Would also like to have email and text alerts when they open any email I send them. Market leader was perfect and very user friendly. We were forced to switch to command too soon. Command is not ready.
6 votes -
Team Twilio Account(s) under One Number
Allow all team members to be able to use one twilio account instead of having to sign up for individual accounts and different phone numbers.
7 votes -
Allow Multiple Twilio Numbers per User
Sometimes an agent works for two different states or areas and needs a Twilio number with two or more different area codes. One Command account should be able to handle having more than one Twilio phone number associated with it.
5 votes -
Verify a Lead's Phone Number and Email Address
??RECOMMENDATION for KW Command Programmers...When the lead completes the form to view our FB and IG Ads, could a verification text with a code be created and they enter the code before they are actually added as a Lead?Something to keep the fake leads from coming in.
4 votes -
Client Neighborhood Addition Notification
When client adds a neighborhood, it shows up in notes and sends a alert
2 votes
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