806 results found

1. Allow a total mailing label export for a filter.

   Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

   65 votes

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   under review  ·  11 comments  ·  Contacts  ·  Delete…  ·  Admin →
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2. MC Exclusive Listings Widget on Dashboard

   Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

   170 votes

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   under review  ·  47 comments  ·  Homescreen  ·  Delete…  ·  Admin →
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3. allow custom smart plan to use birthday information from a Contact’s details

   Please allow my custom smart plan auto start on the birthday or home anniversary in their contact info. I do not want to use the KW template and its very time consuming to add each person individually to my custom smart plan every year... thank you

   53 votes

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   under review  ·  18 comments  ·  SmartPlans  ·  Delete…  ·  Admin →
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4. Update Neighborhood Boundaries

   The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.

   53 votes

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   under review  ·  7 comments  ·  Contacts  ·  Delete…  ·  Admin →
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5. Stay Signed In On Recognized Devices

   Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!

   10 votes

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   under review  ·  6 comments  ·  Settings  ·  Delete…  ·  Admin →
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6. Require Reason for Termination of Commission Request

   Please ask the agent this question instead of us. This would be helpful so we can get the data in our market center on what is canceling and why. We do not always have the time to call and ask our agents even though we would love to.

   This would also hopefully help stop them from terminating a transaction they are trying to change information on if they input something wrong.

   38 votes

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   under review  ·  7 comments  ·  Opportunities  ·  Delete…  ·  Admin →
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7. Show Agent's Location on Site, Not MC's Location (Multiple MCs)

   Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This is also a problem for MCs with business centers in different surrounding states. Again, the location will display the MC's location, not the BCs, so agent profiles again display the wrong location for the agent, which does not make sense.

   Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This… more

   61 votes

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   under review  ·  11 comments  ·  Websites  ·  Delete…  ·  Admin →
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8. Add Wechat to Marketing Profile

   Also include when sharing my business card via the app

   8 votes

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   under review  ·  2 comments  ·  Settings  ·  Delete…  ·  Admin →
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9. automate team activity tracker

   It would be great if the Team Activity Tracker could be updated automatically, pulling from the Team account, such as activities they log under their contacts, their contracts/closings in command, etc.

   6 votes

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   under review  ·  1 comment  ·  Reports  ·  Delete…  ·  Admin →
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10. Search Contacts via Map View from Center Point (Farming)

    I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.

    72 votes

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    under review  ·  12 comments  ·  Contacts  ·  Delete…  ·  Admin →
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11. Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    18 votes

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    under review  ·  5 comments  ·  Contacts  ·  Delete…  ·  Admin →
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12. User Defined Service Areas in Referrals Profile

    Current Issue:
    At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:

    It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.

    It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and Indies who previously had access to this feature elsewhere.

    It creates a competitive disadvantage – Many agents are coming from brokerages that allowed them to define and control their service areas. The inability to do so in Command makes the transition to KW feel like a step backward in terms of visibility and referral opportunities.

    Proposed Solution:

    Default Service Area: Agents should be automatically assigned to their Market Center’s territory as a baseline.

    Customizable Service Areas: Allow agents to manually select and define their primary service areas beyond their past closings.

    Import Historical MLS Transaction Data: Provide a way for agents joining KW to bring in past transactional data to accurately represent their service footprint. Without disruption to KW reporting data.

    Current Issue:
    At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:

    It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.

    It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and… more

    11 votes

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    under review  ·  1 comment  ·  Referrals  ·  Delete…  ·  Admin →
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13. Allow Duplicate Contacts in Team Database

    For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting in the team account to allow duplicates or not, maybe have it throw a flag if a duplicate is assigned to the same person. Even though Command treats the entirety of the team-owned database as one database where the phone & email fields must be unique, there should be logic built in on the backend to allow duplicates when the assignee field is different on these duplicated contacts.

    For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting… more

    18 votes

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    under review  ·  2 comments  ·  Contacts  ·  Delete…  ·  Admin →
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14. Allowing team members to view the Keller Williams Library when in Smart Plans

    Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.

    28 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Delete…  ·  Admin →
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15. Edit a past Activity

    I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.

    12 votes

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    under review  ·  0 comments  ·  Contacts  ·  Delete…  ·  Admin →
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16. Campaign Template for Open House

    We have campaign templates coming for Just listed and Just Sold. We should have them for Open House as well.

    28 votes

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    under review  ·  2 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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17. Disable AI Summary

    Include the ability to 'Disable' the AI Summary in Contacts.

    8 votes

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    under review  ·  2 comments  ·  Settings  ·  Delete…  ·  Admin →
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18. HTML Builder and Iframe

    Do no limit the access to use HTML builders and Iframe to customize KW Websites. This feature is highly sought after and used by hundreds of agents. This feature has been a significant reason why agents are using the KW Website and not an outside source. Many agents have disabled their paid websites for the KW website because of the HTML builder where they can build their own custom pages.

    25 votes

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    under review  ·  2 comments  ·  Websites  ·  Delete…  ·  Admin →
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19. Enable Messages for Google on Android for KW email accounts

    Enable Messages for Google on Android for KW email accounts

    5 votes

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    under review  ·  2 comments  ·  Contacts  ·  Delete…  ·  Admin →
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20. Ability for TCs to log into Command with their own verification codes, somewhat tied to the original agent's account so it recognizes both
    4 votes

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    under review  ·  0 comments  ·  Opportunities  ·  Delete…  ·  Admin →
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