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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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732 results found

  1. Currently, separate admin access is only allowed on Team Accounts. Individual agents should be allowed this function too. An Individual agent's first hire is an admin after all, so why limit their growth in command?

    270 votes
    under review  ·  50 comments  ·  Settings  ·  Admin →
    How important is this to you?
  2. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    165 votes
    under review  ·  47 comments  ·  Homescreen  ·  Admin →
    How important is this to you?
  3. 81 votes
    How important is this to you?
  4. I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.

    68 votes
    under review  ·  12 comments  ·  Contacts  ·  Admin →
    How important is this to you?
  5. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    57 votes
    under review  ·  11 comments  ·  Contacts  ·  Admin →
    How important is this to you?
  6. Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This…

    56 votes
    under review  ·  10 comments  ·  Websites  ·  Admin →
    How important is this to you?
  7. The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.

    43 votes
    under review  ·  6 comments  ·  Contacts  ·  Admin →
    How important is this to you?
  8. Sending video texts with Twilio

    37 votes
    How important is this to you?
  9. Please allow my custom smart plan auto start on the birthday or home anniversary in their contact info. I do not want to use the KW template and its very time consuming to add each person individually to my custom smart plan every year... thank you

    36 votes
    under review  ·  15 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?
  10. single level, lot size, county search(rather than just the city), type of property

    36 votes
    under review  ·  31 comments  ·  Websites  ·  Admin →
    How important is this to you?
  11. If you accidentally upload a document to a placeholder that is conditionally required or optional there is no way to delete the uploaded document (this goes for required placeholders too, but a document should be uploaded there regardless.) If that placeholder is not needed for that opportunity the document is stuck there forever. Updating the document does no good if that placeholder isn't needed for that file.

    34 votes
    How important is this to you?
  12. Please ask the agent this question instead of us. This would be helpful so we can get the data in our market center on what is canceling and why. We do not always have the time to call and ask our agents even though we would love to.

    This would also hopefully help stop them from terminating a transaction they are trying to change information on if they input something wrong.

    33 votes
    How important is this to you?
  13. Embed do not call list into command so that it will automatically populate agent's contacts if phone numbers match. Automatically prevent calls to those numbers.

    32 votes
    under review  ·  7 comments  ·  Contacts  ·  Admin →
    How important is this to you?
  14. Being able to add a referral agent in my network to my contacts so that I can add them to a campaign or be able to mass email my referral network

    29 votes
    under review  ·  5 comments  ·  Referrals  ·  Admin →
    How important is this to you?
  15. Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.

    27 votes
    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?
  16. We need a 'history' field when registering the listing in Command, this field must show all changes made to the listing, from changing a word to changing the value or availability, everything that happens in the 'life' of the listing must be displayed in a timeline. Another improvement would be the possibility of manually including a note in this timeline field, so that, for example, when an agent speaks to the property owner to check if everything is still alright, but there is nothing to be changed in the registration, the agent can record that the listing was updated and…

    27 votes
    under review  ·  14 comments  ·  Listings  ·  Admin →
    How important is this to you?
  17. We have campaign templates coming for Just listed and Just Sold. We should have them for Open House as well.

    26 votes
    under review  ·  2 comments  ·  Campaigns  ·  Admin →
    How important is this to you?
  18. When I generate a landing page for a FREE Playbook. I then have to manually enter to send to them. It would be easier if I could put the tag in Command for the specific landing page. When the landing page is used it would trigger the smartplan.

    26 votes
    under review  ·  7 comments  ·  Websites  ·  Admin →
    How important is this to you?
  19. It'd be beneficial if we could share/use opportunity templates (Stages and Checklist) from other agents that would like to share what they use, just like in the smartplans section.

    25 votes
    under review  ·  4 comments  ·  Tasks  ·  Admin →
    How important is this to you?
  20. I support multiple kw teams. How do I get access to all their Commands without having to log-in as someone else?

    25 votes
    under review  ·  5 comments  ·  Settings  ·  Admin →
    How important is this to you?
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