683 results found
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Allow Agents the Option to Choose Team Attribution in Opportunity
With the new Agent "Business" teams rollout, our teams tracking has gotten more difficult.
Currently, the transaction defaults to wherever the Opportunity was created in Command (by the drop-down option at the top), but agents aren't used to that system. Once it's created, the agent has no way of seeing that the attribution is incorrect until their volume reports otherwise.
MCAs/AMCAs have a drop-down menu for teams. I suggest we give agents & their transaction coordinators the same option to audit their own transactions when they submit a Commission Request.
-Sincerely, a concerned MCA :)
31 votes -
Restore Rainmaker control over personal Opportunity creation or provide full visibility
Please restore the ability for Team Rainmakers to prevent members from creating personal Opportunities, or provide Rainmakers and Admins with the ability to monitor all member Opportunities. Without this setting, team members can bypass team fees by creating personal opportunities, which is currently impossible to police externally. Restoring this functionality or granting full visibility is essential for proper accountability and team management. Thank you!
20 votes -
Have one opportunity account for both the listing and buyer side
This feature request is for creating the ability to have just one opportunity account for both the Listing and Buyer side instead of creating two separate opportunities to account for both sides.
27 votes -
One Canva Account Per Market Center
Please establish one individual Canva account for each Market Center, using a Keller Williams email address (such as the MCA or Front Desk email). This ensures the account remains with the Market Center, even if personnel changes occur.
Market Centers regularly use Canva to create a wide range of materials, including training announcements, social media content, and agent recognition posts (such as cappers and monthly top performers). In addition, access to the appropriate Canva environment is essential for consistent and effective training.
Currently, many Market Centers are relying on personal Canva Pro accounts, which creates challenges. Canva Pro and Canva…
15 votes -
Restore Contact Card Opportunity Visibility For Team Members
Please restore the ability for team members with unlimited opportunities permissions to view all team-pipeline opportunities from the Contact Card’s Opportunities tab without needing to be listed as an assignee. This would improve workflows for teams that manage transactions by client/contact name rather than by property, especially for repeat clients, buyers/investors, and historical transactions. Current behavior requires assignee-based visibility in the Contact Card, which adds manual overhead and reduces efficiency for team members.
10 votes -
Market Center Mass Email Feature in Command
Since the MC Intranet websites were discontinued, agents have lost the ability to send mass emails to their Market Center peers - a tool they used to share listings, buyer needs, vendor recommendations, event promotions, etc. To restore this important connectivity, Command should include a feature that allows agents to send mass emails within their own Market Center without having to manually add the Market Center roster to their contacts, as agents may not know who is new to the Market Center or who has left.
57 votes -
Add a column on the main contacts page that shows the spouse
Many agents use the same contact card with both names of the spouses on it. They use these names because they remember them that way. That is Joe of Joe and Sally. I struggle to get them to use 2 different contact cards because they can't see who the spouse is easily. It would help if we could view the spouse in the columns on the main page. They could then put that column right next to the name and it would help them track it. Some of my agents create a custom column and put the spouse name there…
11 votes -
Ability to edit Estimated Closed Date after an offer has been accepted
After the latest Command update, agents are no longer able to edit the Estimated Close Date in the Opportunity after an offer has been accepted. It's important that agents are able to update the closing date as that is the date we sort files for Compliance.
42 votes -
Ability to re-sync exisitng Opportunities to Lone Wolf
For existing Opportunities that are synced with Docusign, it would be great to have an option that'll let you resync that Opportunity to Lone Wolf so you don't have to create a new Opportunity. Right now it's a lot of extra work on the agent side and the MC side if someone has an active Opportunity that's still currently synced to Docusign.
8 votes -
Missing Email Tags Feature
Hi! I noticed that Command updated its marketing/email campaign features. I send a weekly newsletter to my database, and before, I was able to add tags for contacts who opened a specific newsletter. However, I can’t seem to find that option anymore. That feature was really helpful, especially for tracking engagement from the newsletter.
Could you please help me with this? Thank you!
6 votes -
Personal business account allow admin to send Twilio messages and campaigns from rainmaker
In the new command personal business accounts, it would be helpful if any admin who are added has the ability to send Twilio messages from the Rainmaker's Twilio account and see notifications for responses. There should also be the ability for the email campaigns that the admin sends to have the option to come from the Rainmaker and not the admin. Without this, there is still a need for the admin to log in to the Rainmaker's account, which is something we're trying to eliminate.
8 votes -
Sync Broker Name/Email Into Lone Wolf Transaction
We would like the Market Center Broker name and email address to automatically sync to the Lone Wolf Transaction created within an Opportunity. Currently, this information is not included in the available sync options, which requires agents to manually enter the broker details each time a transaction is created. Adding this sync capability would streamline the process, reduce manual data entry, and improve efficiency for our agents.
8 votes -
Enable Same-Day Lone Wolf Account Creation for New KW Agents
Please update the system to allow Lone Wolf accounts to be created the same day an agent joins KW. Currently, it forces new agents to wait for an overnight sync before they can register. Enabling same-day account creation will eliminate this onboarding friction, allowing new agents to become operational and access their tools on day one.
7 votes -
Official MCP Server for Command (AI integration)
Add a native MCP (Model Context Protocol) server for Command, allowing AI assistants (Claude, ChatGPT, etc.) to connect directly to the account — creating/updating contacts, querying smart views, triggering smartplans, creating tasks, and reading opportunity data.
Today this is only possible through Zapier as a middleman, which adds cost, latency, and doesn't cover every Command action. An official MCP would give agents a direct, secure way to automate CRM work through AI without relying on third parties.
5 votes -
Gemini Ai Features
Hi Team,
I'm writing to express concern about the limited functionality of Gemini Pro within our system at KW. When it was first released, our agents had access to a variety of features that were incredibly popular and are now no longer available.
Some of the most missed features include:
Staging photos of vacant properties
Prompts to create images and flyers for social media
Prompts to generate videos
These tools were a huge benefit, especially for new agents who don't yet have the revenue to invest in paid subscriptions for other platforms like ChatGPT Pro or Gemini Pro. The ability…
46 votes -
SmartPlan Indicators Current, Past, & Unsubscribed
This is an old idea I'm bringing back.
Within SmartPlans there is more than just one eye displaying who's on it.
Include one for any contact that completed it and another one for any contact that unsubscribed.Link to visual example
https://drive.google.com/file/d/1_JQYlVDbRJn9ULzrkVc1XK7UfsqAE7sB/view?usp=sharing21 votes -
Easier sorting options for documents in Lone Wolf Transactions
There needs to be an easier way to sort documents in Lone Wolf Transactions than having to drag and drop everything. There should be options like A-Z, newest to oldest, status...
4 votes -
Allow Linking an Opportunity to an Existing Lone Wolf Transaction
I’d like to submit a feature request regarding the Command and Lone Wolf Transact integration.
Currently, there does not appear to be a way to connect an Opportunity in Command to an already existing Lone Wolf transaction. The current workflow requires the Opportunity to be created in Command first and then synced to Lone Wolf Transact, which creates a new transaction rather than linking to one that already exists.6 votes -
Remove Leases from Rankings Reports
Currently, Rankings within the Market Center report includes leases in all categories except Listings taken. To align with KWRI Medallion awards, we have always excluded leases from our monthly awards. I now have to create multiple custom reports and do many calculations manually to get monthly GCI and Units without leases.
Please vote to have the ability to toggle off leases in Rankings reports.6 votes -
Sync the Legal Name in the Contact into the Transact
This feature request involves having the Legal Name from the Contact Card sync over as the client name in the Lone Wolf Transact, instead of just the contact name.
7 votes
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