828 results found
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Send from @kw.com Email Address
Use our actual KW email addresses instead of the "agent99999@mailer.kw.com" when we send out marketing emails. The person would more easily recognize who its from and this would help avoid having our emails go to the recipient's spam folder.
165 votes -
81 votes
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Allow a total mailing label export for a filter.
Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.
57 votes -
MC Exclusive Listings Widget on Dashboard
Have a dashboard on the homepage of Command that shows all office exclusives for your market center.
165 votes -
Referral Opportunity Type
Right now our MCA team is having to recreate all referral offers/transactions to get incoming referral checks paid out to agents. It would be amazing and extremely helpful if the agent could select the sale type as a referral themselves.
103 votes -
Date Based Smartplans
I would love for there to be an option for date based SmartPlans. Where you can excluded weekends or even trigger SmartPlans to happen on certain days. For example similar to the birthday plan and home anniversary plan, have where you can do a wedding anniversary smartplan or even on certain holidays have it trigger that way you don't have to remember to set it up X amount of days before the holiday.
53 votes -
email campaigns adding archived contacts
When you create am email list for an email campaign, you can load all the contacts from you database for that list you are creating. This system is ALSO pulling archived contacts into that email list. If you select all to add to your email campaign you are including archived contacts in that list. The system will see those archived contacts, to the list but will not send emails to them due to being in the contact archive. I would love for the system to just not add any archived contacts to any campaign including email campaigns. There is a…
23 votes -
allow custom smart plan to use birthday information from a Contact’s details
Please allow my custom smart plan auto start on the birthday or home anniversary in their contact info. I do not want to use the KW template and its very time consuming to add each person individually to my custom smart plan every year... thank you
36 votes -
Production Reports
Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).
39 votes -
Update Neighborhood Boundaries
The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.
43 votes -
Require Reason for Termination of Commission Request
Please ask the agent this question instead of us. This would be helpful so we can get the data in our market center on what is canceling and why. We do not always have the time to call and ask our agents even though we would love to.
This would also hopefully help stop them from terminating a transaction they are trying to change information on if they input something wrong.
33 votes -
Show Agent's Location on Site, Not MC's Location (Multiple MCs)
Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This…
56 votes -
Search Contacts via Map View from Center Point (Farming)
I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.
68 votes -
Custom Dates on Opportunties
Allow for Custom Dates to be added to an opportunity. For example, we often do exterior and interior photography on different days. So it would be great to be able to add custom dates and then use those as smart due date triggers for tasks.
14 votes -
User Defined Service Areas in Referrals Profile
Current Issue:
At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.
It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and…
10 votes -
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
16 votes -
Add Merge Fields for Agent Information
When creating SmartPlans under a team account when adding a task or call action add the ability to add agent information merge fields so we can put complete scripts in the task description box. Right now the only merge fields for these actions are contact based.
32 votes -
Allowing team members to view the Keller Williams Library when in Smart Plans
Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.
27 votes -
Google Calendar Integration with Tasks
Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems
111 votes -
Allow Transaction Coordinator access to multiple agent's opportunities in command.
Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.
18 votes
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