172 results found
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Market Center Mass Email Feature in Command
Since the MC Intranet websites were discontinued, agents have lost the ability to send mass emails to their Market Center peers - a tool they used to share listings, buyer needs, vendor recommendations, event promotions, etc. To restore this important connectivity, Command should include a feature that allows agents to send mass emails within their own Market Center without having to manually add the Market Center roster to their contacts, as agents may not know who is new to the Market Center or who has left.
49 votes -
AI email, text, call script
Compose AI- Ability to have AI provide a text, email, or conversation guides for calls based on contact information, notes, social, etc. This would be great in Command and Command MC.
37 votes -
Both spouses/partners names on mailing labels.
I would like to be able to have mailing labels addressed to both spouses/partners without having to create a 2nd contact. Having a "Mailing Salutation" field fix this.
23 votes -
Update Neighborhood Boundaries
The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.
128 votes -
Filter contacts based on those that have or do not have opportunities
Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.
14 votes -
Text message signature
Allow creation of text message signatures to be included on outgoing texts.
16 votes -
filter by last called
be able to filter contacts by last called
11 votes -
Allow a total mailing label export for a filter.
Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.
80 votes -
Zapier
Zapier Integration triggers! We need to send contacts and information to kw command with Zapier but can not use Zapier to trigger contacts to Mailchimp, Mailbox Power, and other systems. Why???? Automation is key, and I feel being forced to use API Nation is just wrong when Zapier is free for us. Their really needs to be triggers with Zapier to do such. I have spoken to them, and they say it’s on KW.
5 votes -
Delete Incorrect Entries from Contact Timeline
Please add a way to delete a text/call/email activity from a contact’s timeline when it’s accidentally logged under the wrong contact.
2 votes -
Gender
Have an identifies as gender option and a photo of the client next to the client's name in the contact profile.
12 votes -
Add a function to allow transferring contacts of a profile over to another.
Right now Command only allows Contacts to be trasferred from a personal profile to a team, then from the team profile to a personal profile. There should also be an option to transfer contacts from one personal profile to another personal profile within the team.
1 vote -
Make the AI Summary Optional or Hidden in Contact Profiles
We’d like to suggest a change to how the AI Summary appears in contact profiles within KW Command.
Currently, the summary automatically generates and takes up a large portion of the screen whenever we view a contact’s profile. This behavior is frustrating and disruptive, especially when we're trying to quickly review a contact’s timeline or call notes. The summary often displays irrelevant or redundant information, and it’s not something we asked to see every time.
Proposed Solution:
Hide the AI Summary by default and allow it to be expanded only when needed (e.g., by clicking a button like “Generate Summary”…14 votes -
Edit a past Activity
I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.
34 votes -
ad hoc short lists of contacts
I am looking for a way to narrow results based on my own check marks (not built in filtering). For example, having the criteria in my head, and checking the ones I want on my short list just by checking the boxes I then want to export THAT short list to csv
3 votes -
See if contact is opening email from the Contact Page
It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.
27 votes -
Bulk Delete Tags in Command Accounts
An option to bulk delete tags within an account that were created or imported in by agents (non-system tags) to help speed up processing of accidental or mistaken imports and help clean up databases.
5 votes -
Include Archived Contacts in Searches
Our team hosts events on a regular basis. We want to enter the contact information for those people who provide at the event. Often when we are attempting to create a new contact, we get all the way to the Submit button before Command shares some piece of information is with an Archived Contact. We try to perform a search in Contacts before submitting a new contact and if that piece of information matches an Archived Contact, show it. Having to enter all that information to learn it is an Archived contact is quite frustrating when you are trying to…
1 vote -
2 votes
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Please make headers of the Export file identical the Import Template
The current headers of the Export files are not the same as the Import templte. It would be great if they are the same so if you need to export bulk contacts from a profile and import them to another profile, you skip the hard work of manually copying and pasting the contact details over to the Import Template fro the Exported file
1 vote
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