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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

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Command

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223 results found

  1. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    57 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  2. The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.

    41 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  3. I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.

    66 votes

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    under review  ·  12 comments  ·  Contacts  ·  Admin →
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  4. Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  5. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    16 votes

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  6. include in Command that the tag search engine shows results when entering any letter of the tag and not only the initial of the tag.

    27 votes

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  7. It would be helpful if there was a way to adjust the viewing of contact notes so it's not just one large paragraph. We reach out to our clients and keep track by date and start a new line for each date but when we look at the notes, it's all one paragraph vs being sorted by date even if we start a new line so they are all separate.

    An option such as bullet points that can list things out within a single note would help in keeping things organized better.

    23 votes

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    under review  ·  10 comments  ·  Contacts  ·  Admin →
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  8. add a dialer to Command

    9 votes

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  9. If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.

    12 votes

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  10. It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.

    6 votes

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  11. It would be very helpful to have the ability to update "linked" contacts all at once. For example, if I update a contact's address, home anniversary, or conversation notes, it would save time and ensure all linked contacts remain up to date. A prompt or option to "update connected contacts" when clicking save would make the process more efficient and help maintain consistent and accurate information.

    8 votes

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  12. Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.

    11 votes

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  13. Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.

    15 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  14. Enable Messages for Google on Android for KW email accounts

    2 votes

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  15. Embed do not call list into command so that it will automatically populate agent's contacts if phone numbers match. Automatically prevent calls to those numbers.

    31 votes

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    under review  ·  7 comments  ·  Contacts  ·  Admin →
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  16. Previously when you imported contacts and there were records that failed, the error file contained ONLY those that failed.

    Now, the error log is the entire import file with numerous columns at the end showing why they failed.

    This is messy when you are imported thousands of records and because error validation is on numerous columns, basics sorts are not able to quickly show the associate what failed.

    Please go back to showing only the records that failed on the error file export.

    :)

    10 votes

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  17. It's fantastic that we can manage a number of signatures in the email module within contacts! But we need to be able to select a default one that automatically inserts into our emails. For every email we send right now, we have an extra two clicks to click on the add signature button, then click on the signature.

    8 votes

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  18. On a contact when you go to 'add activity' on the list of 'interaction type' I would like you to add 'door drop' or 'pop by' on the drop down menu. Then I can mark the days I personally show up at peoples homes with a door drop and then I can add notes if they were home or not.

    4 votes

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  19. When adding an activity for a contact, you are able to add your notes associated with that call, text, mailing, etc. However, you cannot edit those notes once the activity is saved. So if you make a mistake you cannot undo it.

    11 votes

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  20. I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.

    5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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