23 results found
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Connect Command with RealNex?
KW Commercial agents across the country rely on RealNex as our primary CRM, deal pipeline, and marketing platform. As powerful as Command is for residential workflows, it currently lacks seamless functionality tailored to the commercial side of the business—creating operational silos within our own brand.
Here’s why integrating Command with RealNex matters:
• Streamlined Operations: Syncing contact records, opportunities, and activity between Command and RealNex reduces double data entry and manual tracking.
• Enhanced Productivity: KW Commercial agents can leverage Command’s smart plans, task reminders, and KW ecosystem while maintaining the robust deal-tracking power of RealNex.
• Reporting Clarity: Leadership…
20 votes -
email campaigns adding archived contacts
When you create am email list for an email campaign, you can load all the contacts from you database for that list you are creating. This system is ALSO pulling archived contacts into that email list. If you select all to add to your email campaign you are including archived contacts in that list. The system will see those archived contacts, to the list but will not send emails to them due to being in the contact archive. I would love for the system to just not add any archived contacts to any campaign including email campaigns. There is a…
27 votes -
Production Reports
Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).
47 votes -
Adding Interactions: Outcome Details
In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.
*We'd love that for our associates who have ISA's and want to leave better details…
3 votes -
Allow 2+ Contacts Per Opportunity
Right now you can only have 2 contacts assigned to any particular opportunity. However with the increase in Polyamourous, multigenerational and Parents helping Kids I would like to be able to attach more than 2 contacts to the opportunity. 3-4 contacts may be a decent amount as anything above that may be rare.
44 votes -
Task Follow-up
When finishing one task would like an optional prompt to create the next task to ensure they are following up.
20 votes -
Email canva html
The ability to upload to command email designs a downloaded newsletter design from canva as a html.
17 votes -
Customize Default Rainmaker on Team Sites
Under the Organization Site in the Agent or Rainmaker section on Team Sites, I would love to see where you can add either multiple IDs or leave it blank. Agents that are husband/wife teams or 2 solo agents but combined as a team want to have a Team Website but for the Rainmaker contact information have it set to where it shows both agents name instead of just one or the other and there is currently no option to do that.
I suggest having the capability to leaving the Agent or Rainmaker IDs blank and being able to add your…
32 votes -
Add Home Valuation to Agent Site Homepage
Now that the full options for modules are released, agents would like the ability to add other kinds of modules to the homepage or default pages of their sites. In particular, agents focused on sellers rather than buyers would like to be able to replace or supplement the home search function with the home valuation module.
14 votes -
Add Multiple Documents to One Checklist Item
The ability to add more than one document per item in the compliance checklist. The current workaround at the moment is to create a duplicate checklist or have the MCA create multiple items for the same document.
11 votes -
Export Opportunity Documents to 1 PDF File
The ability to download all documents from an opportunity to a single PDF file is useful and should be implemented.
We should have the ability to choose individual files, or a combined PDF.10 votes -
Show Twilio Unsubscribe Status
As an agent I need to be able to quickly see which of my contacts have unsubscribed from text messages so I can change my approach to communication with them or remove them from other forms of communication. It would be intuitive to have this info located in the Texts & Calls tab of the Reports applet.
8 votes -
Clearer Errors & Actions for Invalid Emails
currently whenever there is a discrepancy with an invalid email Support have to escalate each case. the user cannot see the reason code for why it is invalid. Support team cant go into mail gun to review past error to see if its a full block or something dev can clear. Then issue is escalated to dev team to check the reason and unblock the email if possible. if there was clearer wording for user or a button they could press to contest validity to have the email checked and cleared? (that sounds a bit fancy).
4 votes -
Show Profit Share Reports in Command
Profit share reports are now maintained on My KW. Since Retirees don't have access to Command, they will need another way to access this information when reports move over to Command.
6 votes -
Add Tool Tips for Definitions in Goal Setting
Please add in an i icon to the Kelle Guide for Setting Goals on what Cost of Sales & expenses are! This helps agents who have not read MREA or taking Business Planning Clinic understand these fields better to then configure those amounts to complete the Kelle Guide faster.
3 votes -
Quick-Create Email Design from Template in Contacts
Email templates within opportunities tab and/or in the clients contact
5 votes -
Make "Closed Date" in Opportunity Details Typeable
When going back and closing opportunities that closed previously but were not moved to the closed phase, the way to set the closed date is only to cycle by month until you find the date, and if it's from past years, the popup calendar doesn't state what year you're in. (Example; was closing out an agents files from 2020 and had to scroll through 28 pages of the months to find the correct one, but had no indication of what year I was grabbing from)
3 votes -
Likelihood to Move Estimation Tool
There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.
9 votes -
Email Notification if SmartPlan Sent to Invalid Email Address
If a smart plan error occurs because of invalid email address and/or merge fields are missing, notification to be sent via email to the agent
2 votes -
Add New Email Design Templates
Hi! Please provide new Email Design Templates to attract sellers. The current design templates are 2 years old. We, agents, need marketing email designs that support current market conditions, and provide more options in general. This would help me to use Command to support the MREA's suggestion of 33 touchpoints to convert, instead of using outside sources.
2 votes
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