18 results found
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Updated Authentication Process for Command
Add additional security features in Command
Authenticator Apps: Options to link Authy, Google Authenticator, Microsoft Authenticator, or 1Password.
Hardware Keys: Support for Passkeys, YubiKeys, and FIDO2 devices.
SMS or Text Verification: While not perfect due to SIM swapping risks, it requires a separate physical device and is vastly superior to email verification.
6 votes -
Update Neighborhood Boundaries
The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.
137 votes -
3 votes
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email campaigns adding archived contacts
When you create am email list for an email campaign, you can load all the contacts from you database for that list you are creating. This system is ALSO pulling archived contacts into that email list. If you select all to add to your email campaign you are including archived contacts in that list. The system will see those archived contacts, to the list but will not send emails to them due to being in the contact archive. I would love for the system to just not add any archived contacts to any campaign including email campaigns. There is a…
35 votes -
Production Reports
Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).
59 votes -
Need to be able to be verified by my phone text rather than email. On mobile email is way more complicated
Need to be able to be verified by my phone text rather than email. On mobile email is way more complicated
2 votes -
Allow ZIP Code/Geo Market Areas/School Zones for Neighborhood Selection
Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.
26 votes -
Send a Text Code for MFA
For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.
13 votes -
Email canva html
The ability to upload to command email designs a downloaded newsletter design from canva as a html.
22 votes -
Task Follow-up
When finishing one task would like an optional prompt to create the next task to ensure they are following up.
21 votes -
Google Authenticator App
As this "platform" is allegedly built on the Google platform, lose the Beta program "Unique Recovery Email" and have agent use the Google Authenticator application. Start thinking BIG - stop with the band-aid fixes that require new methods every few months.
3 votes -
Customize Default Rainmaker on Team Sites
Under the Organization Site in the Agent or Rainmaker section on Team Sites, I would love to see where you can add either multiple IDs or leave it blank. Agents that are husband/wife teams or 2 solo agents but combined as a team want to have a Team Website but for the Rainmaker contact information have it set to where it shows both agents name instead of just one or the other and there is currently no option to do that.
I suggest having the capability to leaving the Agent or Rainmaker IDs blank and being able to add your…
36 votes -
Add Multiple Documents to One Checklist Item
The ability to add more than one document per item in the compliance checklist. The current workaround at the moment is to create a duplicate checklist or have the MCA create multiple items for the same document.
14 votes -
Add Home Valuation to Agent Site Homepage
Now that the full options for modules are released, agents would like the ability to add other kinds of modules to the homepage or default pages of their sites. In particular, agents focused on sellers rather than buyers would like to be able to replace or supplement the home search function with the home valuation module.
15 votes -
Export Opportunity Documents to 1 PDF File
The ability to download all documents from an opportunity to a single PDF file is useful and should be implemented.
We should have the ability to choose individual files, or a combined PDF.16 votes -
Clearer Errors & Actions for Invalid Emails
currently whenever there is a discrepancy with an invalid email Support have to escalate each case. the user cannot see the reason code for why it is invalid. Support team cant go into mail gun to review past error to see if its a full block or something dev can clear. Then issue is escalated to dev team to check the reason and unblock the email if possible. if there was clearer wording for user or a button they could press to contest validity to have the email checked and cleared? (that sounds a bit fancy).
6 votes -
Likelihood to Move Estimation Tool
There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.
12 votes -
Share Listing (Link for Emails, Social Posts, etc.)
I would love for a button to be added to the listings portion of this. After searching for a listing, would love to be able to share the listing to social media or email through command with the click of a button.
Would also be amazing if it would lead capture as well!
All the info is there as in MLS.
7 votes
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