216 results found
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Market Center Mass Email Feature in Command
Since the MC Intranet websites were discontinued, agents have lost the ability to send mass emails to their Market Center peers - a tool they used to share listings, buyer needs, vendor recommendations, event promotions, etc. To restore this important connectivity, Command should include a feature that allows agents to send mass emails within their own Market Center without having to manually add the Market Center roster to their contacts, as agents may not know who is new to the Market Center or who has left.
31 votes -
AI email, text, call script
Compose AI- Ability to have AI provide a text, email, or conversation guides for calls based on contact information, notes, social, etc. This would be great in Command and Command MC.
26 votes -
Update Neighborhood Boundaries
The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.
104 votes -
Allow a total mailing label export for a filter.
Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.
75 votes -
Gender
Have an identifies as gender option and a photo of the client next to the client's name in the contact profile.
10 votes -
Text message signature
Allow creation of text message signatures to be included on outgoing texts.
11 votes -
Make the AI Summary Optional or Hidden in Contact Profiles
We’d like to suggest a change to how the AI Summary appears in contact profiles within KW Command.
Currently, the summary automatically generates and takes up a large portion of the screen whenever we view a contact’s profile. This behavior is frustrating and disruptive, especially when we're trying to quickly review a contact’s timeline or call notes. The summary often displays irrelevant or redundant information, and it’s not something we asked to see every time.
Proposed Solution:
Hide the AI Summary by default and allow it to be expanded only when needed (e.g., by clicking a button like “Generate Summary”…13 votes -
Both spouses/partners names on mailing labels.
I would like to be able to have mailing labels addressed to both spouses/partners without having to create a 2nd contact. Having a "Mailing Salutation" field fix this.
11 votes -
Edit a past Activity
I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.
27 votes -
See if contact is opening email from the Contact Page
It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.
22 votes -
Bulk Delete Tags in Command Accounts
An option to bulk delete tags within an account that were created or imported in by agents (non-system tags) to help speed up processing of accidental or mistaken imports and help clean up databases.
3 votes -
Filter contacts based on those that have or do not have opportunities
Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.
5 votes -
Need the ability to add pdf files to a Contact
With the increasing usage of AI note taking devices that export notes and conversations as a PDF file, agents need the ability to add those notes to the contact. Current note limitation where it takes several paragraphs and turns them into one long mess is useless.
Clean outline and transcription on the pdf will help agents who use these call recording and note taking devices instead of asking agent to type in one thing and have platform try to make it all one long sentence.
2 votes -
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
23 votes -
AI text to contact or voice to text to contact
It would be helpful if we got an AI that could take in texts like "I talked to a guy named steve at an open house. hes looking for a house in a year and hes a veteran. His number is 333333333" and create a contact with specific tags like "veteran" or lead source as "open house" or create a smart plan for 1 year AUTOMATICALLY.
1 vote -
2 votes
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Search Contacts via Map View from Center Point (Farming)
I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.
78 votes -
Need corrections to filter set for Duplicate contacts
This is not my idea alone. Presently the duplicate contacts filter is looking for a match in any Phone # , Name or email address. ( I assume )
Why would the designer include Business phone #'s knowing that MANY contacts work in the same Real Estate office or other Organiztion that shares the same phone # . The current search filter produces WAY too MANY "possible duplicates" that are clearly NOT duplicates. Somebody needs to look a little harder into what makes more sense than you currently have. At the very LEAST you should remove Work Phones Numbers from…
1 vote -
export my contact ACTIVITY including texts, emails, smartplans,
Be able to export my contacts ACTIVITY including texts, emails, smartplans, etc.
6 votes -
2 votes
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