176 results found
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Market Center Mass Email Feature in Command
Since the MC Intranet websites were discontinued, agents have lost the ability to send mass emails to their Market Center peers - a tool they used to share listings, buyer needs, vendor recommendations, event promotions, etc. To restore this important connectivity, Command should include a feature that allows agents to send mass emails within their own Market Center without having to manually add the Market Center roster to their contacts, as agents may not know who is new to the Market Center or who has left.
57 votes -
Add a column on the main contacts page that shows the spouse
Many agents use the same contact card with both names of the spouses on it. They use these names because they remember them that way. That is Joe of Joe and Sally. I struggle to get them to use 2 different contact cards because they can't see who the spouse is easily. It would help if we could view the spouse in the columns on the main page. They could then put that column right next to the name and it would help them track it. Some of my agents create a custom column and put the spouse name there…
11 votes -
AI email, text, call script
Compose AI- Ability to have AI provide a text, email, or conversation guides for calls based on contact information, notes, social, etc. This would be great in Command and Command MC.
40 votes -
Edit timeline activity
Edit timeline activity - Contacts applet
10 votes -
opportunities not showing up when you try to access them through the Contacts applet
opportunities not showing up when you try to access them through the Contacts applet
2 votes -
Delete Incorrect Entries from Contact Timeline
Please add a way to delete a text/call/email activity from a contact’s timeline when it’s accidentally logged under the wrong contact.
5 votes -
Export all client timeline data
I would love for all client timeline data to be included in the "Export all contacts" CSV file. Command currently allows you to export all contacts, which includes almost everything that's in that contact's profile, such as names, numbers, emails, addresses, tags, even notes, etc. But it doesn't include the contents of your timeline activity that you've logged over time, such as calls, texts, emails, notes, etc. I does seem like the current Notes that get exported are the notes you add to the client's profile, not timeline notes. This addition would be really cool and I would really appreciate…
2 votes -
export specific contacts information
The agent would like to be able to select specific information to export instead of exporting all contact information. Specifically, they would like to be able to select certain columns and specific information for each contact, such as phone list, email, and name. (Last contacted and last active)
3 votes -
Add a new tab under each contact in Command for agents to add specific listings
In this new tab, us agents can add/remove specific listings for our clients to review rather than having them receive a generic properties currently available for sale and/or coming soon (like the saved search), or receiving an email with a link for our MLS with properties that fit their criteria. Under this new tab, us agents can see comments from our clients pertaining each property. Meanwhile on the KW consumer app, the client/contact will be able to review these properties, rate each property and send us comments. Also, give agents the ability to write down comments for any home from…
2 votes -
Export Should Match the Selected SmartView Columns and Sort Order
Users want exports to mirror the SmartView they have configured so they can quickly print or share the data without additional formatting or cleanup. This is especially important for tasks such as creating birthday mailing lists, where only a few specific fields are needed.
2 votes -
Both spouses/partners names on mailing labels.
I would like to be able to have mailing labels addressed to both spouses/partners without having to create a 2nd contact. Having a "Mailing Salutation" field fix this.
25 votes -
Update Neighborhood Boundaries
The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.
137 votes -
Filter contacts based on those that have or do not have opportunities
Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.
15 votes -
Text message signature
Allow creation of text message signatures to be included on outgoing texts.
18 votes -
2 votes
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client touch count
It would be great to have a tracker for each contact that counts number of touches for that contact each year. If we're running a 36-touch plan, it would be nice to easily see how far we've gotten with each contact and be able to see how the number of touches impacts the transactions
1 vote -
filter by last called
be able to filter contacts by last called
11 votes -
Gender
Have an identifies as gender option and a photo of the client next to the client's name in the contact profile.
13 votes -
Allow a total mailing label export for a filter.
Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.
83 votes -
Support for Apple's Call Identification Extension for KW Command contacts & easier editing of contacts
Feature Enhancement Suggestions for KW Command CRM
Dear Keller Williams Command Product Team,
I would like to submit two feature enhancement suggestions that I believe would significantly improve the daily experience of agents who rely on Command as their primary CRM.
I recently transitioned from Follow Up Boss to KW Command. While I have chosen to remain with Command because of its many advantages and its integration with the Keller Williams ecosystem, there are two workflow features from Follow Up Boss that I find myself missing almost every day.
As an agent who has used both platforms extensively, these are…
1 vote
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