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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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20 results found

  1. Since the MC Intranet websites were discontinued, agents have lost the ability to send mass emails to their Market Center peers - a tool they used to share listings, buyer needs, vendor recommendations, event promotions, etc. To restore this important connectivity, Command should include a feature that allows agents to send mass emails within their own Market Center without having to manually add the Market Center roster to their contacts, as agents may not know who is new to the Market Center or who has left.

    57 votes

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    in the backlog  ·  10 comments  ·  Contacts  ·  Admin →
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  2. I would love for there to be an option for date based SmartPlans. Where you can excluded weekends or even trigger SmartPlans to happen on certain days. For example similar to the birthday plan and home anniversary plan, have where you can do a wedding anniversary smartplan or even on certain holidays have it trigger that way you don't have to remember to set it up X amount of days before the holiday.

    175 votes

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  3. This is similar to a couple other SmartPlan ideas. I just wanted to make the distinction between how they work now and what we need. Currently, they focus operations timing on the people and when they're added, not to the plan iteself, regardless of when the people are added. Even the DTD2 plans that are in the library don't really work because when you add new people to the plan the plan starts from the beginning. It doesn't add the person into the plan where the group is. We need plans that are based on dates and when we add…

    6 votes

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  4. So I have come across a really interesting AI product. It's called housewhisper.ai. What it does:

    Interaction through text, phone call, or voice memo—no apps or logins needed. It acts as a virtual assistant you speak with naturally.

    Updates your CRM, schedules appointments, sets reminders, and sends follow-ups as if you had a live assistant.

    This is a huge thing as it bridges the gap between non technology users and power users. It gives the ability to do so many things and doesn't require an app or dashboard to log into. It does need a full API access to do…

    10 votes

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  5. I’d like to see an option where you can pull a report that shows whether a contact has opened an email, and/or engaged with it over any custom month span.

    For example, If I send out 2 emails a month to each client, I want to know if X client opened both emails, clicked on anything, and be able to track if they’re doing it consistently month to month to know who’s actively engaging in content.

    Currently you can look at each month’s email reports and see who’s opened your emails, and who’s engaged/clicked on something within them. That information…

    2 votes

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    in the backlog  ·  0 comments  ·  Reports  ·  Admin →
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  6. When creating SmartPlans under a team account when adding a task or call action add the ability to add agent information merge fields so we can put complete scripts in the task description box. Right now the only merge fields for these actions are contact based.

    36 votes

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  7. Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

    215 votes

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  8. Ability to create Smartviews for task list

    9 votes

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    in the backlog  ·  5 comments  ·  Tasks  ·  Admin →
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  9. it would be nice to customize the task chart
    ie remove " assigned to"

    15 votes

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    in the backlog  ·  6 comments  ·  Tasks  ·  Admin →
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  10. Easy button would collect data that is already in Command/the KWLS to save time on back and forth between Agents and Support. Ex. If their listing has been Active on the MLS for less than 24 hours, messaging indicates to allow up to 24 hours for changes to sync with KWLS. If the listing has been Active on the MLS for 24+ hours and there are still no photos detected, Listing applet has an easy button next to the listing to submit a ZD ticket to Support with MLS/listing details/List Agent details to kicks tart investigating the missing photos. Ex.…

    10 votes

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    in the backlog  ·  4 comments  ·  Listings  ·  Admin →
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  11. When generating mailing labels they should sort alphabetically and combine married couples on one label.

    27 votes

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    in the backlog  ·  8 comments  ·  Contacts  ·  Admin →
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  12. Increase the column width of the Smart Plan Name and decrease the width of the other columns. more characters or space is needed to see the full name of the smarptlans. The other columns like date need less space.

    5 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  13. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    33 votes

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  14. Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!

    36 votes

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    in the backlog  ·  11 comments  ·  Reports  ·  Admin →
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  15. preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact

    20 votes

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    in the backlog  ·  0 comments  ·  Contacts  ·  Admin →
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  16. Frustrating. It should go back to where you were before. Scrolling up to the top wastes my time as I have to scroll back down and remember where I was.

    6 votes

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    in the backlog  ·  2 comments  ·  Tasks  ·  Admin →
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  17. Currently it is not possible to access the Parties To The Transaction for an opportunity within the Command App. Agents often need to contact the lender, title company, or inspector on the go, and it is critical to have access to this contact information within the app.

    13 votes

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  18. As a MCTT, I've noticed with a lot of agents that it can get very confusing on where they need to put in information to go on their Consumer sites. I have a lot of people that update their bio and headshots in the My Profile section and then wonder why it's not updating anywhere because it's hard to find the Marketing Profile and no where really explains the difference between the two. It would also be great to add a button on the Consumer tab that takes you to your Marketing Profile so it's also easier to find as…

    10 votes

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    in the backlog  ·  4 comments  ·  Settings  ·  Admin →
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  19. We cannot edit or delete system tags, which results in duplicate tags being created/used. Please give us the option to edit or remove system tags.

    39 votes

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    in the backlog  ·  12 comments  ·  Contacts  ·  Admin →
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  20. There doesn't seem to be a way to access my documents for a transaction in Command App mobile version. Is there a way to add that feature sooner than later? There is a Detail, Tasks, and Notes in the opportunity. That would be a great location to add access to docs.

    18 votes

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