Track Referrals in Opportunities
Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

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Jodi Van Wagner commented
Please Please Please help make the referral process easier! Why is it that we can accept and send referrals through Command but it doesn't communicate with the MCA office so that we don't have to do a separate referral form along with W-9 etc. to process the referral. If all the referral details are in the referral section within Command, why do we have to do double the work and more paperwork. With the KW to KW referrals the MC contact info and W-9's etc. should all be in the systems and MCA's should be able to access all that info on the back end and we should be able to create an opportunity directly from the referral section within command that would also notify the referring agent that the referral is being processed and either listed or under contract. Thank you for considering
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Chris Tobeck commented
... and please separate the Tenant and Landlord Sales Pipelines!
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Jeff Menendez commented
Makes sense, especially with winmore starting to be out of the picture, and for a spot for agents to upload referral agreements, also commissions are no relevant, just the percentage of the commission. Also helpful when agents are with teams.
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Denise Picard commented
This would be very helpful with tracking this type of opportunity.
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Brianna Flynn commented
want this so badly. It's so hard for agents to keep up to track with their referral pipeline when it is all mixed in with their normal business.
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Michael Norton commented
Having a place to upload and store referral agreements would be extremely helpful.
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Joann Rasmussen commented
Referral checks are typically sent with little information other than client and or address. If we had an Opportunity with this information, we would save so much time in hunting down who the referral check is for.
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Karin Haubold commented
Ideally, this should be linked from the Referrals applet from the agent side. And then the agent can track the transaction from their clients
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Abby Perkins commented
Please create a way for agents to create an opportunity for referrals, so agents / agent admins are able to submit their own referral commission requests.
We have a LOT of referrals that come into our market center, this would make processing these referral checks so much easier!
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LABS Team commented
Have a field for: Referral? "yes" or "no"
If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.
This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals are coming from and where they are going.
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LABS Team commented
Add a referral pipeline to opportunists, that way we can track the referral whether we are referring a client or a listing to another market center or outside agency
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LABS Team commented
Agents often don't know where to send referral agreements for their outgoing referrals. Currently handling referrals in our MC is a mess because we have been unable to create a standard. If we had an additional pipeline for referrals, we would have a location that the agent would upload the agreement with the other agent as well as any other documents that would be necessary for a referral transaction.
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LABS Team commented
It'd be nice to have the ability to add the referral agent into the offers and commissions page so that you only have to fill out one commission demand on your side.
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LABS Team commented
Please either add Referral Agent to the Relationship drop down OR better yet add a new field for Referral Agent to associate a contact for an agent with a client.
The issue with making the Referral Agent in Relationship would of course be confusion about if they are related to the client etc.
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LABS Team commented
It would be helpful if there was a checkbox to create a referral right from the create opportunity screen. This way we'd have continuity of workflow when creating opportunities for a new referral.
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LABS Team commented
Hello, currently I have sent out 4 referrals to agents across the country. They will be working with clients who are buying/selling. I didn't use the referral tools in command to send out the referral. It would be great to have a seperate section in opportunities to track these clients. This referral business will impact my GCI and bottom line. Right now I have them under listing or buyers with a .5% commission. What are your thoughts? Thanks for the consideration. Jessica Longo
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LABS Team commented
Since it technically is not a buyer or listing but still an opportunity, it would be nice to have a separate category for referrals. I know they can be tracked in the referrals part of command but only if they are KW, and not all of them are
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LABS Team commented
When a new referral agent is added to your network, that agent should be added to database Contacts for easy communication. This should be done with an "import contact" button, either in the individual's dropdown info or to add the network as a whole.