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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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818 results found

  1. All sub neighborhoods to be in one average market report

    1 vote

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  2. All sub neighborhoods to be in one average market report

    1 vote

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  3. An option to easily change the primary address. Either by a radio dial selection or grab and drop to change the order.

    1 vote

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  4. We should have the ability to have a smartplans come from the author of the smartplan vs. the assignee or rainmaker. This would be helpful when the TC or Admin on a team is sending the emails or texts. Once an opportunity is created for someone, there are usually more than 1 person on a team in communication with the client/contact.

    1 vote

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  5. Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.

    4 votes

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  6. Have the ability to send ad results from the ads we run on sellers houses to the seller.

    1 vote

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  7. Currently to find information about contacts you need to scroll to see information.

    While the email and phone number are visible, things like the description, mailing address, and other information could be included by eliminating much of the white space that is being allocated to separate information.

    Doing this allows users to get all information at a glance, making the system more efficient.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  8. were unable to unsubscribe from the monthly neighborhood alerts. While I was able to manually do this for them, I wanted to alert KW that there seems to be an issue with the unsubscribe option on those monthly emails. I don't need any further support (just passing along this info for the tech team). Thanks so much, Jil

    2 votes

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  9. I find myself cut and pasting my email interactions into notes all of the time. Emails with contact should automatically create a Note in command. It will easily show you the last time you connected and give you a clearer picture of your history with the contact/client. Contactually had this feature, and it's a no brainer.

    1 vote

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  10. Currently when in the task view, you have the options to check a task as completed or go into the 3 dots for more options.
    Instead of the 3 dots, why not just open the task for editing? This allows one click to open, saving time. You can add a delete button to the task so it can be deleted rather than saved. This would increase efficiency.

    1 vote

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  11. When logging a call activity, please make the description field optional for no answer or left a message. This way with one click I am done and can move on to my next person to call.

    1 vote

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  12. The ability to filter contacts and build smart views within contacts - is a game changer, but not able to use the same filtering to run a campaign is frustrating. Campaigns has significantly better reporting (than smart plans). Why not allow the contact list to be pulled from the already created smart views list in the contact applet for campaigns? I send a single email smart plan to use the smart view list - vs using campaigns, when I could benefit from the reporting in campaigns. The filtering allows to really define your data base, and appropriately send the right…

    1 vote

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  13. Prior to Command being updated, I was able to filter where - email, by- contains. Using this filter allowed me to find common emails, such as filtering by contains @kw.com to tag the contacts with KW Agent. Now it shows starts, does not start. I found it to be very helpful to also find emails of larger organizations, to know where my agents might find it useful to leverage for leads.

    1 vote

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  14. Be able to paste text into the email campaign set up instead of having to use an email design.

    2 votes

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  15. Copy an email campaign from my personal to the group team Command account

    2 votes

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  16. 2 votes

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  17. As an agent, I'd like to access my historical opportunities. I've had occasion where my customer needs a document that is in DocuSign and Opportunities.

    1 vote

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  18. Have KW Contacts integrate with a skip tracing service to update information fields. Make it optional (like merging duplicates) in case we need to keep the information we have for smart plans.

    1 vote

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  19. I would like to be able to add pictures and scans into my contacts information

    1 vote

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  20. I can only add up to three family members to a contact. I have several families that I would love to connect and have no way to do that.

    1 vote

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