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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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735 results found

  1. Allow the default contact form to be a general team one & not only the rainmaker. Trying to brand the team, not an individual.

    1 vote

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  2. Allow a general team name & contact info for the team website instead of only the rainmakers info. Trying to brand a team not an individual.

    1 vote

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  3. 2 votes

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  4. With the innovative ChatGPT and other AI models able to help create importable SmartPlans using JSON files, it would be amazing if Command is able to import them into our libraries. This would save agents tons of time if this were made an option It would also help the adoption rate for Keller Williams Command Product.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. Tags are color coded but there's no way to filter the tags by their color. For example, we use green tags to differentiate client budget and purple tags to show client hobbies/interests. If we want to see all the purple tags together, there's no way to do that using the column filters or search. We have to use pre-fixes on our tags to keep groups of tag types together. Please add another filtering column in the settings/tags section for tag types?

    6 votes

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  6. Having the Details side panel can be useful, but a lot of the time it needs to be collapsed to see the Opportunity fully.

    There should be a toggle in Settings to set whether you want the Details side panel to be opened or closed by default when opening an Opportunity. It would be a great Quality of Life addition to this new layout.

    4 votes

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  7. 2 votes

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  8. CRMS like Lofty allows letters or postcards to be sent directly from Smartplans. This will be a huge improvements to Smartplans and of course should be able to select from Designs

    1 vote

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  9. 2 votes

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  10. In the past we had a timeline built into our app and sites that has since gone away that I used with my clients. At the time the business was moving so fast we did not have time to run through that as much. Now with the sales timeline being longer and the opportunity for us to show more skill I feel like those timelines are way more useful. Our MLS (STELLAR) who uses matrix has a service called OneHome that has a nice clean interface that does exactly this and reduces the clients anxiety by letting them know exactly…

    1 vote

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  11. Our MLS (STELLAR) offers property fit that is a simple process of asking them questions about what they want like a consultation and then from that when listings that we send go out or they search for any listings on our One Home MLS site it shows their property fit score as a percentage of fit to what they answered. I think this would be a nice value add and similar to what we had discussed in the past as Home DNA. The more our clients can customize their experience the more likely they are to use our experiences on…

    1 vote

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  12. Please remove the new Opportunity side panel and restore the layout to it's previous version prior to the 10/22/25 update. The recent change has made the system less user-friendly. The collapsible side panel that opens automatically takes up space on the right side of the screen, requiring me to close it just to access the document dropdown. The previous layout was much more efficient, with all elements visible on one page and nothing hidden.

    2 votes

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  13. Currently the rainmaker cannot edit a note that an assignee created. The rainmaker should have the ability to toggle on or off the editing of notes by all assignees/team members/admins. While an assignee/team member/admin can have the ability create and edit a note, they should not be allowed to delete a note. Only the rainmaker should have the ability to delete any note.

    1 vote

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  14. I send monthly postcards to contacts with the tag “Postcards.” Each month, I add about 10–15 new people to that tag.
    Currently, there’s no easy way to download only those recently tagged contacts without re-downloading and cleaning the entire list again per the specifications of my printer

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  15. The mail label feature is amazing and the labels come out looking so nice and professional. However, when using BULK MAIL, it is necessary to have an address with a name and "or Current Resident" added to it. Bright MLS has this feature and I am hoping that Command can add this as an export. The ONLY way to use Bulk Mail is to have 'or current resident' added to the name you are sending to. This type of mailing saves us tons of money and rather than exporting to a csv and having to add the column and then…

    1 vote

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  16. After the latest Command update, agents are no longer able to edit the Estimated Close Date in the Opportunity after an offer has been accepted. It's important that agents are able to update the closing date as that is the date we sort files for Compliance.

    13 votes

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  17. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

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  18. It would be so lovely if we could download (to an Excel or google Spreadsheet) our log of tasks instead of scrolling through each page of tasks.

    1 vote

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  19. With the increasing usage of AI note taking devices that export notes and conversations as a PDF file, agents need the ability to add those notes to the contact. Current note limitation where it takes several paragraphs and turns them into one long mess is useless.

    Clean outline and transcription on the pdf will help agents who use these call recording and note taking devices instead of asking agent to type in one thing and have platform try to make it all one long sentence.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. The Luganda language is missing in the drop-down of languages we can add in "my profile" in Command. I am hoping we can get this added. Thank you!

    1 vote

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    under review  ·  1 comment  ·  Settings  ·  Admin →
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