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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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616 results found

  1. Need to be able to be verified by my phone text rather than email. On mobile email is way more complicated

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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    1. Allow sending agents to hide or archive old referrals. Currently if a receiving agent does not close out the referral, it will stay on the sending agents log, taking up space on active referrals and cluttering the system.
    2. Set a 24hr time frame to award a broadcast referral after the response deadline has closed. Currently, a agent sending a broadcast referral sets a timeframe for responses and has to award the referral in that time frame. The way this should work, is that after the response window has closed, the sending agent has time to finish their interviews with potential…
    7 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  2. Pecan Square in Northlake, TX should be a neighborhood option in the Neighborhood Nurture.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. I’ve been using Beside (formerly M1) for about 8 months and love it! Can we get it added to the marketplace?

    Meet Beside, the work number that works for you
    Beside remembers all your texts & calls and outlines your next steps.
    Beside IS YOUR NEW WORK NUMBER
    Beside lets you choose a new business phone number in your local area code, so you can enhance your professional brand and separate your work and personal life.
    Beside REMEMBERS EVERYTHING
    Beside automatically transcribes all your calls and voicemails. Ask Beside Al to retrieve a detail and receive an answer in seconds,…

    2 votes

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    under review  ·  1 comment  ·  Marketplace  ·  Admin →
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  4. Following our recent investigation into the KW Opportunity API, we have identified several key fields available in the user interface (UI) that are currently missing from the API's HTTP response.

    To ensure data parity between the KW platform and our integration, we would like to formally request the addition of the following fields to the Opportunity object response:

    Requested Fields:
    • Close Date (not Estimated Close Date)
    • Contract Date
    • Contract Price
    • Estimated Commission Rate
    • Estimated Commission Amount
    • Description

    Without these fields, we are unable to accurately sync transaction milestones, which limits the utility of the…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  5. does the close date mean I have closed or is this an estimate. I don't want to add a close date because this is just an offer. the close date hasn't been agreed upon yet. I want to enter the offer so I can track the negotiation process.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  6. 2 votes

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  7. Export specific client names based on their last name (ex: A-H, I-P, Q-Z). I want to be able to search for this in the filters without having to individually select each name.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. There should be an option when setting up a task (either in a smartplan or an opportunity) that allows the task to pop up only when another task is completed rather than having them all be date/time based.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  10. Estimated Commission Amount should update when a contract price is entered in the Contract Price field of the Financial information of an Opportunity. Right now it is only synced to Budget, which is fine for when they are searching, but not useful once the client is UAG. Thank you.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  11. Create an Alert Pop-Up text box, or and alert text field under or next to contact name. that would be seen each time a contact is pulled up. This would flag an agent that there is something important to know before reaching out, such as "spouse recently died" or "currently battling cancer", etc. This would also solve the other ideas of "Buyer Bullet Points on Contact Page" and "Do Not Contact" next to client name. Currently there is no way of knowing unless you scroll through notes prior to contacting each client.

    1 vote

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  12. We would like to have the ability to add custom fields to the Opportunity Details page. Things like lockbox cod, lockbox location, bed/bath/acres/etc., MLS ID, etc.

    3 votes

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  13. I used it to post quick links to Opportunity pages, eliminating a couple of steps to get there. It was useful for other quick link capabilities.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  14. Edit timeline activity - Contacts applet

    2 votes

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  15. Can a cash button be added in the offer details set-up for cash buyers (it has pre-approval/pre-qualified buttons)

    1 vote

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  16. I don't see Service Areas as an option on my website setup.

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  17. A way to have detailed information of the current location of the office, just like it is on google.

    2 votes

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  18. I want to use command referral map to choose KW agents worldwide not just US. I am CIPS certified and want to network with our own KW top producing agents and share referrals to better serve our clients.

    1 vote

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  19. Is there any way an agent can send a recruit lead (potential new agent) to our leadership team through Command?

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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