919 results found
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Remove either Command settings client update feature OR specific opportunity client update as one can override the other
One can override the other and makes it confusing so just leave one
2 votes -
Support Chat Box
When Agents or admins engage in the "Chat with Support" option, the chat box is directly tied to the Command page it was opened on. If the agent refreshes or moves from this page before they are done with the chat support, the chatbox closes. The progress is sometimes lost or you receive an email with the support transcript.
This causes frustrations with the Command user as they will have to restart the chat and repeat any of the details provided. This also opens redundant and partial tickets to the Support chat staff.It would be ideal if the chatbox…
3 votes -
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list.
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list. EX 3 of 247 so you know how far you are into the list.
1 vote -
List Tags in alphabetical order to make it easier to see if a tag is present.
List Tags in alphabetical order to make it easier to see if a tag is present.
1 vote -
3 votes
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2 votes
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Smart Plan Preview
When you are searching SmartPlans, there should be a way to preview them before clicking on "add to library." It seems very cumbersome to have to add it to my library, click edit, click preview, just to find out the SmartPlan was not what I thought it was.
1 vote -
Comprehensive Campaign that includes Social Media Posts, Email, Text, and Mailer
This might be more comprehensive and harder than I may be making it seem, and I also feel this would be a HUGE value add to Agents/Admin and MCAs/TLs. It would be nice if we could build a Smart Plan that included multiple different Campaign Features. Building a Month Long Campaign for an event or Reverse BOLD 100. Features would include scheduling by Date, Utilizing Text & Email (Already does this in a smart plan) AND adding the ability to have Social Posts scheduled to go out based on the linked accounts in our Marketing Profile. And in an alternate…
1 vote -
2 votes
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Integrate Optional VoIP App of Your Choice
I searched others' ideas and I didn't see this one addressed.
I see that we have the capability to make calls directly from the app (how cool!), and that it can track it as an activity (wow!), AND that you can choose whether to use your device's phone plan OR Whatsapp (amazing!).
I am wondering if it is possible to integrate my Google Voice VoIP phone number (or other app for other people) as another option besides personal phone plan & Whatsapp. I am trying (if at all feasible) to make my VoIP my business number and keep my personal…
1 vote -
remove /update product update widget
Would love to see this removed or updated with the link to the release notes updated article on
https://answers.kw.com/hc/en-us/categories/36605093811347-Release-Notes1 vote -
3 votes
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Extend character limit for the market center name field in direct mail campaigns
It's currently set to 35 characters max
2 votes -
Create a Goal Comparison that shows 2-5 Years
Goals only show the current year. It would be great if it showed annually at least 1-2 year over year comparison, but it would be nice to see a 5 year trend and have a printable option as well.
1 vote -
Directory for Agents
Have an All Associates button/page/applet: so associates can search for each other in the MC - vs. the MyKW.KW.com, which less people know and visit.
1 vote -
crime
It would be great if our websites could show stats from crimegrade.org since we aren't able to directly tell our clients if an area is "safe".
1 vote -
Sign Call
It would be amazing to have a duplicate of the Open House sign-in page that currently loads via /openhouse, but accessible through /signcall instead. This would allow us to generate a separate link for use on sign riders, while still using the same form layout. The key difference would be for the source to register as “Sign Call” instead of “Open House” so we can accurately track lead origins.
1 vote -
Switch between document providers (DocuSign and DotLoop) for an opportunity
Having the ability to switch between document providers on the fly would really help make my workflow efficient in the event I have documents done in DotLoop but the designation for the opportunity was DocuSign. Having to archive the old opportunity, create the opportunity again takes too long.
2 votes -
Sort SmartViews in Order
The desktop version of Command needs to sort SmartViews in alphabetical order like the mobile version currently does. The random order makes no sense after all this time unless we are still in Beta.
1 vote -
1 vote
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