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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. Is there a way to add a custom graphic into our signature for automated and Bulk Action emails? Branding is a critical aspect of my business plan and not being able to do so creates less value when obtaining capitalization.

    1 vote

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  2. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. create a tab in the offers and Commission section for agents to plug in Commission statement details and allow to be saved as pdf or uploaded to mc

    1 vote

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  4. clients and leads need to be able to set up searches and neighborhood updates specifically for the communities within the current La Quinta Beat 45 area. For example my farm is PGA West but I cannot set a search for my farm/neighborhood because it pulls in all of the other communities within this La Quinta Beat 45 area--- which I have never heard it called anywhere but on this KW site. People search for speciic country clubs here, not as much general areas or cities.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  5. 2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  6. Ability to add contacts to a mailer campaign. For example: have a seller lead on a weekly or monthly mailer postcard campaign to stay top of mind. Similar to emails and text. This is just another way to stay in touch physically. Mailbox power is a third party tool that offers this ability but it would be better if I can manage it from command.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. On OPPORTUNITY HOME page allow the filters that we apply to stay! I shouldn't have to see EVERY transaction in my career.

    1 vote

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  8. 2 votes

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  9. Setting up how your featured listings show on agent sites is time consuming and not easy to find.

    It takes 9+ steps to reach the point where you can add specific listings to the featured properties list on your KW Agent or Team Site.

    So if you are an agent running open houses for another agent and want to pin that property, it takes a long time.

    Navigating through the Websites applet, switching to Expert Mode, and then digging into the homepage settings can be confusing, especially without clear visual cues or step-by-step prompts. For newer agents or those not…

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  10. I saw this was 'released' but not in the way I would like it. So I sort via a tag like A and W. When I add another tag it expands the search to include the second tag- NOT WHAT I WANT. I want to be able to add another tag that looks at all those A and W tags and only keeps those that also have this second tag, such as Past client, then add another tag reducing my search from under those tags.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  11. 2 votes

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  12. It would be incredibly useful to have a feature that allows users to bulk assign SmartPlans to opportunities based on their opportunity stage. This would streamline follow-ups, automate client communication, and ensure consistent outreach without the need for manual entry. Bulk Editing Capabilities: Allow users to select multiple opportunities at once and apply or modify SmartPlans.

    3 votes

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  13. Whenever a contract has been closed, the Opportunity Phase is changed to CLOSED. It would be very helpful, especially for tracking purposes, to have a WITHDRAWN Phase if the seller decides to withdraw the listing from the MLS or a TERMINATED Phase if the buyer or seller terminates the contract. Otherwise, these all go into the Archive file and it doesn't really explain why it is being archived and cannot be used to filter out your withdrawn and terminated Opportunities.

    1 vote

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  14. Since MyKW will be eventually going away, I would love to see an option for agents to be able to book conference rooms/worskspace areas for Market Centers that leadership sets up inside of Command on the homescreen or somewhere else.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  15. In Command, when adding an LLC or a Business, the contact card will re-arrange the name of the business. Can we have an option to put in a person or a business and if it's a business, have it NOT change around the name?

    Thank you!

    1 vote

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  16. Enable Messages for Google on Android for KW email accounts

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  17. When you add a "New Activity" to a contact, and the interaction is a "call", there is no way to add "attempted call".

    In the SMARTPlan version, you're able to drop it down further to be "no answer, left voicemail, etc." but you can't when you add a manual activity.

    Could you allow for a drop down menu so we can actually keep track of how many people we actually connect with?

    2 votes

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  18. In Documents, there is a feature that I would like to see in Command where the documents you upload are searchable. Frequently, we receive very wordy documents and emails and need to find them within files that have hundred of pages. Sometimes we have obscure documents or contracts that we don't remember the name of and we want to find it in the file. If we could search the documents that we upload, this would be very helpful. SkySlope has this feature and I really miss it now that I have moved to Command.

    1 vote

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  19. Be able to make DNC next to the phone numbers on the contact.

    1 vote

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  20. I received the homeowner's permission to run an Add Campaign for 80 Foxcroft Dr. Camp Hill, PA 17011 but it does not display when searching. I found out through our online chat that in order to use Campaigns it must be my listing and in Command. Would it be possible to add other agents listings in order to located interested buyers?

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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