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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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832 results found

  1. It would be great to have the ability to turn on or off notifications and have the option to choose where they go. I would really like to have the option to have oportunity compliance command notifications be directed twards my emial.

    6 votes

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  2. When working with buyers, we usually need documents signed (e.g. state disclosure, Buyer Agency agreement, etc.) BEFORE an opportunity is needed. So the Docusign room often precedes the Opportunity. It would be very useful to be able to connect an existing Docusign room to a new opportunity.

    5 votes

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  3. When you have several contacts that come up for the same task, like "send an email" it would be great to select them all from the Task Bar and Bulk Send the Email.

    11 votes

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    under review  ·  5 comments  ·  Tasks  ·  Admin →
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  4. It would be great when you add a spouse to a contact for their home address to copy over to the spouse and the tags as it is double the work currently the way it is set up. Thank you!

    14 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  5. When someone creates an event on your calendar using Calendly, here's what I'd like to see happen:

    • Contact is instantly synced to Command (without having to use Zapier)
    • In the integration settings, agents can select whether or not they get added to opportunities and smart plans based on the type of event
    • Once the contact syncs, it's added to the appropriate smart plan and moved to the proper stage in opportunities
    • If the meeting is rescheduled, they can be added to another custom smart plan
    • If the meeting is cancelled, they can be added to another custom smart plan
    • Once…
    2 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  6. Can you have a Opportunity Tag Trigger a Smart Plan? Example If there is a HomeWarranty on this transaction I want it to trigger a few additional emails about Home Warranty programs.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. I am a TC for our team and we are trying to switch over to Command from Brivity but I would need the ability to create smart plans to take us from contract to close or outline the steps of preparing a house for sale and going live on the market. With Brivity, I have the ability to set up custom tasks based on time frames. For example... We get a property under contract today. I enter all of the contract info and dates. We have a 7 day inspection period. The system keeps that date and notifies me of…

    7 votes

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    working on it  ·  1 comment  ·  Tasks  ·  Admin →
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  8. Neighborhood nurture sent via text through Twilio

    11 votes

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  9. This report would enable agents to be prepared ahead time to send cards, gifts, etc. to mark these events. Agents could simply print the report at the first of the month and then make sure they have cards on hand and gifts ordered.

    5 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  10. The ability to attach photos and even videos to the twilio text messages you send through Smartplans instead of just through individual contact.

    18 votes

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    under review  ·  6 comments  ·  SmartPlans  ·  Admin →
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  11. Sometimes an agent works for two different states or areas and needs a Twilio number with two or more different area codes. One Command account should be able to handle having more than one Twilio phone number associated with it.

    4 votes

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  12. Would like to have email and text notifications when a lead opens listing alerts and when they browse the my website. Would also like to have email and text alerts when they open any email I send them. Market leader was perfect and very user friendly. We were forced to switch to command too soon. Command is not ready.

    6 votes

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  13. This would be very help because if an opportunity is either lost, archived or closed, we will be able to see the notes that will be useful for other team members that are going into the database to call/check in.

    13 votes

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  14. This would be very easy to implement.

    I propose that we have 2 different Neighborhood Nurtures, one used to market to Sellers (those who already live in a particular neighborhood) and one used to market to Buyers (those who wish to live in a particular neighborhood). The current Neighborhood Nurure is "Buyer friendly" because the initial information the person sees when clicking on the email is: what is what properties are currently for sale, not the neighborhood stats. If he/she wants to know the neighborhood stats, they must search/find the link in the upper right corner "Neighborhood Stats" and click.

    4 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  15. Be able to bulk add and bulk remove Lead Source.

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. Allow all team members to be able to use one twilio account instead of having to sign up for individual accounts and different phone numbers.

    6 votes

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  17. TikTok is an increasingly popular app that we use to create content and stay relevant in a tech world. It would be helpful to have links like FB and instagram so our leads, contacts and SOI can stay up to date on us.

    3 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  18. Would be good to get a notification when someone fills out a testimonial section on our websites

    22 votes

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  19. The canned emails sent through a few of the foundational Smartplans are not editable, leaving out our non-English speaking clients. The neighborhood nurture smartplans have these canned emails, I would love to see Spanish (and other languages) represented in the templates.

    8 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  20. I would like the option of having the Opportunities default as the LIST view. Much easier to see all the opportunities and who is assigned.

    3 votes

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