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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. I am unable to assign contacts to several neighborhoods that are 5+ years old and well-established in NextDoor. They include Polo Ranch, Fullbrook on Fulshear Creek (see attached), Bryan Crossing, and Pinewood at Grand Texas. I asked help desk how to get neighborhoods updated and they said "there is no two-way connection between NextDoor and Command. We were able to pull neighborhood data from their site once, but have not been allowed to pull any updated data since. If the neighborhood in question is incorrect on Command or kw.com (http://kw.com/) , agent sites, and the KW app, the…

    8 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  2. Add the ability to select more than 500 contacts up to the entire database. Currently we can only work with up to 500 contacts at a time. If we are selecting contacts for a mailing label export, 3500 contacts would require exporting them 7 times.

    10 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  3. I usually have to merge multiple PDFs into one file in order to upload it. I would love the ability to add multiple attachments to any category without having to make it into a single PDF

    4 votes

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  4. Add SmartPlans to Available Columns to appear in SmartView allowing agent to see all SmartPlans contacts are associated with.

    15 votes

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    in the backlog  ·  3 comments  ·  Contacts  ·  Admin →
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  5. It would be helpful if we could read the email a Contact sent in Command, instead of having to go search it in my email. For example, I set up a smart plan and I've had clients respond, but I can't read their responses in Command.

    7 votes

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  6. This would be a GREAT feature for doorknocking and pop-bys. The ability to see which homes I have in my contacts and which I need to have added. It also gives us the ability to easily add notes to the database as we go door to door!

    8 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  7. Would be super helpful to be able to send out Quarterly Ezine (or parts of it) in bulk email with smart plans. Currently can only add email templates from Designs.

    3 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  8. It would be great to have a pixel that we could install to our own websites (not the KW provided websites). Follow up Boss has this feature and it's wonderful. Let's implement to Command too, please!!

    8 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  9. Hello, have you considered making lead forms under landing pages editable?

    "Let's Talk" - let us choose the call to action - not all like to talk. They may just want to request information from us. Still allows us to capture their info and nurture the lead with a campaign.

    "Phone Number" - not everyone wants to give their phone number in exchange for information. Email should suffice, but leave it up to the agent to decide for their campaign.

    With flexibility, an agent can better use the landing page (lead magnet) for not only sales prospecting, but for profit…

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  10. It would help if the smartplans generated a email to agents once the emails are released. Similarly, for the text messages, either a text confirmation to us, or an email as well with a copy of the content that was sent. I am new at this but I feel like unless I copy myself or until I hear back from someone, it all goes into a dark hole.

    2 votes

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  11. Over the years I have customized my 36 touch campaign. Included in my campaign are events and touches that occur the same time each year. For instance, I send out calendars each November and send holiday cards each December. I would love to create a Smartplan with my current campaign however not being able to choose dates on the calendar makes this difficult. I still haven't figured out the work around.

    49 votes

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  12. When a referral transaction closes, the agents must submit the referral form to compliance to receive the payment. Right now, we are missing a feature that just clicking a button will download the agreement to be submitted to the MC.

    My suggestion is for KWRI to create a download PDF form tab in the referrals session of Command to make this process easy for agents. It would be even more amazing if there was a button that allows the agent to create opportunities from the referrals session.

    3 votes

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    under review  ·  2 comments  ·  Referrals  ·  Admin →
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  13. It would be great if Rainmakers can route incoming referrals to other agents on the team. Especially for married teams!

    2 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  14. It would benefit team admins to enable the marketing tab in opportunities. As of right now, this is only available in personal accounts.

    3 votes

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  15. The ability to pin a note to the top of the note page that has important information in it that you can quickly see without searching through the notes for it.

    15 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  16. On occasion I enter a note and forget to include some additional details or a client returns my call immediately. Or I enter a tast on a wrong client. I then need to add another tast/action into command which adds a second entry for the day. If there was a way to edit the interaction whether it be a call, meeting, email or text task. That would be great.

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  17. While in my Tasks page, I would like to see the Tags as an option to add in the columns. This way I have a better idea of, and can see at a glance, who the contact is, or if there are many tasks for the same group of people.

    4 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  18. When prospect does not answer, I usually send a text instead of a voicemail. I bet a lot of other agents do as well.

    2 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  19. In a team command I would like to be able to bulk add collaborators like i can bulk assign. Essentially they select all the clients to do the bulk action and then select add collaborator and then it pulls up the list of agents to make a collaborator.

    11 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  20. It would be very helpful to improve our overall Contact Health Score if we could focus on those that are in the red (0-49%). I have been unable to figure out how to sort or filter or in any way get the list of only the red contacts in order to focus on improving the data for these.

    4 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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