Calendar and Contact Date-Based SmartPlans
Over the years I have customized my 36 touch campaign. Included in my campaign are events and touches that occur the same time each year. For instance, I send out calendars each November and send holiday cards each December. I would love to create a Smartplan with my current campaign however not being able to choose dates on the calendar makes this difficult. I still haven't figured out the work around.
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Daniel Brown commented
When are we going to get this?
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Thomas Burns commented
The ability to pick a day, such as a holiday or the day of an event, and then build a SmartPlan that runs up to that day. For example, build a SmartPlan with a 10 day duration, with Day 1 Step 1 being an email and Day 10 Step 1 being a phone call. Then set the count down start date as April 15th, and it will automatically send out Day 1 Step 1 on April 5th, and Day 10 Step 1 on April 14th.
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Randyl Walters commented
hand in hand with ability to choose calendar dates, such as 4th of July rather than the total number of days to repeat. If full functionality is added, similar to the way most repeats (Google reminders, outlook, etc) are set up, you can choose a specific date, a frequency or the first of the month (or even the first weekday of the month). This would solve more than one of the requests out here.
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Denise Picard commented
This feature is already in use for our contacts. Hoping it can be duplicated in the smartplan and email campaigns. I want my newsletter and smartplan to go out on a specific day of the week each month.
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Karen Pack commented
I would love to have the wedding anniversary saved to the contact and a smartplan as well! We help many clients buy homes when they are married and they include us on their special event so we really need to be able to add this feature to command. Please add soon. Thank you!!!
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Tina Liscio commented
have a birthday smart plan that automatically send an email (either Simple or design) on the birthdate of a client,
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Joshua Cerda commented
I have unsuccessfully been trying to figure a work around for the smart plans created/managed by Keller Williams. Please either make the KW created smart plans editable (allowing us to create a copy that we can edit would be fine), or allow the creation of smart plans using dynamic date triggers like the Birthday and Home Anniversary plans already use.
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Julie Mayfield commented
Add a Calendar feature in the smart plan to better organize the touches and delays more efficiently.
In creating a smart plan you can put a beginning date on the calendar and and end date and be able to determine how many touches and how much time delay you need to meet the end date of the smart plan.
This would also help in someone using an existing smart plan and help navigate the time line more easily.
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Jami Baker-Orr commented
This is huge for us too. We would love to be able to schedule smartplans to trigger on Mondays, or Wednesdays, instead of only being able to do 2 or 3 days from the trigger.
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LABS Team commented
Be able to send automated home anniversary emails on the date of clients home anniversary
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Amy Janken commented
We would like the ability to replicate/make a copy of a KW Smartplan and then be able to customize it for our team. For example, we like the Birthday Smartplan, but want to take out the text step. Right now, there's no way to do this.
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Renee Greenwell commented
I'm hoping for the ability to modify KW Command Smart Plans, or at least the option to craft a similar plan with the ability to specify a trigger based on contact information for when the Smart Plan initiates.
Additionally, it would be fantastic to have birthday Smart Plans for a contact's family members. For instance, receiving a reminder a week prior to their children's birthdays.
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LABS Team commented
I'd like to customize when the my task triggers in relation to the contact's birthday date - for example, I'd like to get a task notification 30 days prior to their birthday to send a handwritten card, then a task notification the day before that birthday date to make a call/text - but I'm not seeing that option to do so. I only see the smartplan starting as soon as I add a tag, which wouldn't line up the dates correctly if I added them all to the smart plan on the same day - I need the tasks to correspond with each client's birthday date.
I contacted customer support and there is currently no way to make an editable copy the current KW birthday smart plan while keeping the birthdate triggers - they said the only current solution would be to create 500+ individual birthday smart plans for each contact and recommended I submit the idea here. Seems like a very basic feature to have on the platform :(
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LABS Team commented
The KW birthday smartplan is a bit overkill for some. We'd like a touch task and a twilio text only. There's no limit to how much more we could do with SmartPlans this way!!
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LABS Team commented
I would love to see Smartplans scheduled for certain days instead of just going every single day. I have some smartplans I have created with Twilio texts that I would like to just going out Monday-Friday and instead they will send out just any random day and time without me knowing.
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LABS Team commented
Using smart plans for touches like Holidays gets off track when using days delay. Using a date is more efficient.
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LABS Team commented
I am creating a monthly market updates smart plan. With this plan I need to have some time to update the data, and subsequently update the smart plan with the new information. being able to scheudle a smart plan to send, for example the 3rd day of the month, would allot the emails to be sent the same time each month, and would give time to update the data.
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LABS Team commented
I would like to be able to remove the auto text from Twillo in the birthday smart plan so it remind me every year to only write a card and social post. I utilize Twillo already so it will automatically be sent.
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LABS Team commented
We'd like to send an email out on the 2nd Thursday of every month. Smart Plans allow for a 30 day delay but with that setting, the email will not go out on the same day of the week each month and eventually move earlier in the month. More custom recurring date options would be useful.
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LABS Team commented
I created a 28 touch smart plan and started 1/3/2023, I added everyone I currently have to it. But would like a setting that would allow me to add new contacts to it and not have to start the plan from the beginning, Almost like a start button that would start the plan and allow you to start a new contact at whichever step it is at.