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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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762 results found

  1. With the new password verification code requirements, I have transaction coordinators who are struggling to get into their agents' accounts. This is because the verification codes are getting sent to the agents' personal emails. Some kind of resolution for TCs to have an easier time getting into their agents' accounts with the new verification codes feature would be great.

    175 votes

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    under review  ·  17 comments  ·  Settings  ·  Admin →
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  2. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    142 votes

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    under review  ·  41 comments  ·  Homescreen  ·  Admin →
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  3. Use our actual KW email addresses instead of the "agent99999@mailer.kw.com" when we send out marketing emails. The person would more easily recognize who its from and this would help avoid having our emails go to the recipient's spam folder.

    139 votes

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  4. Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

    118 votes

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  5. Currently, separate admin access is only allowed on Team Accounts. Individual agents should be allowed this function too. An Individual agent's first hire is an admin after all, so why limit their growth in command?

    110 votes

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    under review  ·  32 comments  ·  Settings  ·  Admin →
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  6. Right now our MCA team is having to recreate all referral offers/transactions to get incoming referral checks paid out to agents. It would be amazing and extremely helpful if the agent could select the sale type as a referral themselves.

    97 votes

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  7. Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems

    96 votes

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    in the backlog  ·  16 comments  ·  Tasks  ·  Admin →
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  8. 69 votes

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  9. I would like a map search function in Command, similar to what is in MLS's and home search apps. So that if I have a Listing at 123 Main St, I can draw a circle around that address, and it will show me everyone I have in my Database who is within that search area so I can contact them specifically about my Listing. Or Farming, or mailers, or any other numerous options to find my contacts by geographic areas.

    64 votes

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    under review  ·  12 comments  ·  Contacts  ·  Admin →
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  10. Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This…

    48 votes

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    under review  ·  8 comments  ·  Websites  ·  Admin →
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  11. Over the years I have customized my 36 touch campaign. Included in my campaign are events and touches that occur the same time each year. For instance, I send out calendars each November and send holiday cards each December. I would love to create a Smartplan with my current campaign however not being able to choose dates on the calendar makes this difficult. I still haven't figured out the work around.

    44 votes

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  12. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    42 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  13. Hello, Some CRMs out there are integrated with your email and the CRM is able to keep track of every email you send to a particular contact. It would be wonderful if an agent could integrate their email with Command for this purpose so the agent could see a history of emails sent.

    37 votes

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  14. Sending video texts with Twilio

    34 votes

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  15. Hello! We are a growing team and we have run into the issue of our DOO not being able to see all of the Team's opportunities; only the rainmaker can. The only way for them to see the opportunities is if they are assigned to him which seems a bit of a hassle. We don't want to add him as another Rainmaker in Command Teams as that would mess up our reporting.

    So, can we have a function where the team DOO or admin has the ability to see all of the team's opportunities? Or, throw this permission into the…

    32 votes

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  16. I would love for there to be an option for date based SmartPlans. Where you can excluded weekends or even trigger SmartPlans to happen on certain days. For example similar to the birthday plan and home anniversary plan, have where you can do a wedding anniversary smartplan or even on certain holidays have it trigger that way you don't have to remember to set it up X amount of days before the holiday.

    31 votes

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    under review  ·  11 comments  ·  SmartPlans  ·  Admin →
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  17. When creating SmartPlans under a team account when adding a task or call action add the ability to add agent information merge fields so we can put complete scripts in the task description box. Right now the only merge fields for these actions are contact based.

    31 votes

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  18. If you accidentally upload a document to a placeholder that is conditionally required or optional there is no way to delete the uploaded document (this goes for required placeholders too, but a document should be uploaded there regardless.) If that placeholder is not needed for that opportunity the document is stuck there forever. Updating the document does no good if that placeholder isn't needed for that file.

    31 votes

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  19. Right now you can only have 2 contacts assigned to any particular opportunity. However with the increase in Polyamourous, multigenerational and Parents helping Kids I would like to be able to attach more than 2 contacts to the opportunity. 3-4 contacts may be a decent amount as anything above that may be rare.

    30 votes

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  20. Under the Organization Site in the Agent or Rainmaker section on Team Sites, I would love to see where you can add either multiple IDs or leave it blank. Agents that are husband/wife teams or 2 solo agents but combined as a team want to have a Team Website but for the Rainmaker contact information have it set to where it shows both agents name instead of just one or the other and there is currently no option to do that.

    I suggest having the capability to leaving the Agent or Rainmaker IDs blank and being able to add your…

    29 votes

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    working on it  ·  9 comments  ·  Websites  ·  Admin →
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