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Allow Guest Users for Individual Agents

Currently, separate admin access is only allowed on Team Accounts. Individual agents should be allowed this function too. An Individual agent's first hire is an admin after all, so why limit their growth in command?

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LABS Team shared this idea  ·   ·  Report…  ·  Admin →
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  • Matt Potterton commented  ·   ·  Report

    Any update on where this stands? This idea has been Under Review for over 10 months now, when can we expect to see it actioned?

  • Kristen Gagnon commented  ·   ·  Report

    A critical component to allow agents leverage in their business.

  • Derek E. Jones commented  ·   ·  Report

    It is a business necessity that my admin and TC have access to my accounts.

  • Kenneth Redeker commented  ·   ·  Report

    Not having this is creating huge problems. Have had agents threaten to leave with the trouble this is causing.

  • Emily Smith commented  ·   ·  Report

    This is incredibly important to address. Since the conception of command, we were told TC's would have some login system to access all of their agents/opportunities in one place. It's not happened yet. The verification mails are causing so many issues for TC's logging in to assist agents.

  • Ron LiVigni commented  ·   ·  Report

    Teams get it - individuals use TCs as well!

  • Jessie Robinson commented  ·   ·  Report

    This is absolutely critical and must addressed ASAP. We need to have an avenue for TCs to have an administrative log in to assist their agents. Leverage is crucial.

  • Chad DeRyke commented  ·   ·  Report

    This seems like an absolute necessity in this industry.

  • Susan Juneau commented  ·   ·  Report

    No question...cumbersome and prohibiting...we look forward to a swift and successful solution team labs!!!

  • Arika Juillerat commented  ·   ·  Report

    Please allow solo agents and teams to add guest users to their team to access their command.

  • Paul Dreblow commented  ·   ·  Report

    yes please get this done, it's annoying otherwise!

  • Diann Buirge commented  ·   ·  Report

    This is ABSOLUTELY critical for Agents to be able to let their TC's access their Command WITHOUT needing to contact them for a verification code EVERY time...such a waste of everyone's time!! Until you are one of the TC's you will never understand how ridiculous this is!

  • Marie Cook commented  ·   ·  Report

    As an individual agent I need to allow my TC and other critical partners easy access to my command files.

  • Candace Young commented  ·   ·  Report

    Also important that guest users for solo or admin teams be able to use their one email/login to view multiple agents or teams accounts

  • Kelli Collins commented  ·   ·  Report

    Pleasssee tell me there is a work-around for this constant security log-in situation? It's unsustainable for TC's to deal with this scenario. As you can imagine, tracking down agents regularly, and before the codes time out, is very frustrating and unrealistic.

    There has to be a more efficient way. 😩

  • Catalina Massignotti commented  ·   ·  Report

    This is such a hassle for my TC to have to ask me for the verification code sent to my email. It hinders her productivity AND mine. Maybe there could be an option to choose which email address the code goes to, not just send to the recover email on record automatically? Then I could add her email address to my account as an approved email to receive the codes and then when the system pushes one she can toggle to her email.

  • Season Ryan commented  ·   ·  Report

    As transaction coordinators, we have access to MLS systems through our own personal admin IDs, as well as other CRMs and Compliance systems which makes it easy to track everything we do while logged in and helps keep the process transparent and accountable. I’m wondering if we can adopt a similar model in Command. Having a unique access code for each TC would clarify roles and reduce issues, ensuring accuracy in tracking activities and providing a clear audit trail. Currently, my TC team is dedicating a lot of time to verification work, which has become almost a full-time task. Agents often assume these issues are within our control, which can lead to frustration on their end and added stress for us. By implementing personal admin access codes for TCs, we’d address a lot of these challenges.

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