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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  2. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    16 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  3. Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.

    16 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  4. There's no way to remove smarplans in bulk from specific contacts. We have a team of agents that use the team command and one of our agents wants one of the smartplans removed from his team contacts but the only option is to do it one by one (there's over 2,000) or remove the smartplan for all the agents team contacts, which is not a real option. Thank you!

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  5. Currently, command mobile only sends out a task summary push notification for the day. Example: "You have 5 tasks due today and 10 tasks overdue"....

    Would love to have a task push notification go out for individual tasks that are due by a specific time. Example: "Send Bob a confirmation call/text to confirm your meeting at 2:30pm today. Due at 10am"

    16 votes

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  6. Make the birthday smartplans created by agents work in sync with the birthday date, as for now only the smarptlan created by KW works in sync.

    15 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  7. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    15 votes

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    in the backlog  ·  2 comments  ·  Contacts  ·  Admin →
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  8. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  9. KWIQ should be able to talk to the MLS.

    In this way, someone could ask KWIQ to "write a property description for listing number 1661506." Then KWIQ could access the MLS, pull the property details for me, then draft a description for me to review and approve.

    15 votes

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    under review  ·  2 comments  ·  Homescreen  ·  Admin →
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  10. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    15 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  11. It would be nice if some tasks could automatically be set up for the admin team to do. Currently only assignee or rainmaker are options.

    15 votes

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    under review  ·  9 comments  ·  SmartPlans  ·  Admin →
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  12. The ability to pin a note to the top of the note page that has important information in it that you can quickly see without searching through the notes for it.

    15 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  13. Add SmartPlans to Available Columns to appear in SmartView allowing agent to see all SmartPlans contacts are associated with.

    15 votes

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    in the backlog  ·  3 comments  ·  Contacts  ·  Admin →
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  14. I have an innovative concept that could benefit both fellow agents and my own business. At present, the KW Landing Page operates as a centralized system that accumulates all new leads without distinguishing their originating landing pages. As a result, the full potential of Command is limited. It would be highly advantageous to have the ability to personalize the source for tracking purposes and to access additional functionalities.

    For instance, if I generate a landing page for my builder and wish to monitor leads generated from that particular source, the only feasible method currently available is to filter by source…

    15 votes

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    in the backlog  ·  2 comments  ·  Websites  ·  Admin →
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  15. Allow for Custom Dates to be added to an opportunity. For example, we often do exterior and interior photography on different days. So it would be great to be able to add custom dates and then use those as smart due date triggers for tasks.

    14 votes

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  16. Referral Filters are limited to KW Specializations and Production numbers. Many times agents need to find someone who speaks a certain language or specializes in waterfront properties or ADA compliant homes, etc. Allowing more filters that would pull information that is stored within White Pages would help improve the types of Referrals being received and requested

    14 votes

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    under review  ·  8 comments  ·  Referrals  ·  Admin →
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  17. My Operations Manager had a great idea today: Calendar view on Opportunities. (So if you're trying where everything is within a week/month timeframe, it's easier to view.) Sync with Google Calendar too.

    14 votes

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  18. It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.

    14 votes

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  19. It would be great when you add a spouse to a contact for their home address to copy over to the spouse and the tags as it is double the work currently the way it is set up. Thank you!

    14 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  20. Need ability to text message multiple clients at the same time (group text) through Command Mobile.

    14 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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