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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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764 results found

  1. Add SmartPlans to Available Columns to appear in SmartView allowing agent to see all SmartPlans contacts are associated with.

    15 votes

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    in the backlog  ·  3 comments  ·  Contacts  ·  Admin →
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  2. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    14 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  3. KWIQ should be able to talk to the MLS.

    In this way, someone could ask KWIQ to "write a property description for listing number 1661506." Then KWIQ could access the MLS, pull the property details for me, then draft a description for me to review and approve.

    14 votes

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    under review  ·  2 comments  ·  Homescreen  ·  Admin →
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  4. Please move where we add the address in the contact up with the email and phone number. Our MC has less than 20% of its contacts with addresses because they will not hit the additional info button.

    14 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  5. It would be nice if some tasks could automatically be set up for the admin team to do. Currently only assignee or rainmaker are options.

    14 votes

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    under review  ·  8 comments  ·  SmartPlans  ·  Admin →
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  6. Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.

    13 votes

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  7. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    13 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  8. Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.

    13 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  9. I have an innovative concept that could benefit both fellow agents and my own business. At present, the KW Landing Page operates as a centralized system that accumulates all new leads without distinguishing their originating landing pages. As a result, the full potential of Command is limited. It would be highly advantageous to have the ability to personalize the source for tracking purposes and to access additional functionalities.

    For instance, if I generate a landing page for my builder and wish to monitor leads generated from that particular source, the only feasible method currently available is to filter by source…

    13 votes

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    in the backlog  ·  1 comment  ·  Websites  ·  Admin →
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  10. Need ability to text message multiple clients at the same time (group text) through Command Mobile.

    13 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  11. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    12 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  12. Referral Filters are limited to KW Specializations and Production numbers. Many times agents need to find someone who speaks a certain language or specializes in waterfront properties or ADA compliant homes, etc. Allowing more filters that would pull information that is stored within White Pages would help improve the types of Referrals being received and requested

    12 votes

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    under review  ·  8 comments  ·  Referrals  ·  Admin →
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  13. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    12 votes

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    in the backlog  ·  1 comment  ·  Contacts  ·  Admin →
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  14. 12 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  15. 12 votes

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    0 comments  ·  Websites  ·  Admin →
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  16. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    12 votes

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  17. My Operations Manager had a great idea today: Calendar view on Opportunities. (So if you're trying where everything is within a week/month timeframe, it's easier to view.) Sync with Google Calendar too.

    12 votes

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  18. It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.

    12 votes

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  19. It would be great when you add a spouse to a contact for their home address to copy over to the spouse and the tags as it is double the work currently the way it is set up. Thank you!

    12 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  20. The ability to pin a note to the top of the note page that has important information in it that you can quickly see without searching through the notes for it.

    12 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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