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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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918 results found

  1. Ability to enter an MLS number for a new listing into a search feature that will locate anyone in your database that meets that criteria (has searched for similar properties on your website, etc.)

    18 votes

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    under review  ·  3 comments  ·  Listings  ·  Admin →
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  2. I send out email campaigns regularly through KW command to my sphere of influence. When I go into a profile to see activity on their timeline, it shows that the email was sent, but doesn't show if it was opened or not.

    Is there a way to add their activity on the recent campaign, for example, whether they opened, clicked, etc...?

    17 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  3. Would love the option and ability to create/name custom merge tags within smartplans. That way we can build out text messages and emails that auto-populate that aren't restricted to names and phone numbers. Fields for "lender name" or event "escrow officer" would be good to have on hand during live transactions. This is a feature I have seen executed within other CRMs and I think it would be a good asset to have within Command for agents.

    17 votes

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    under review  ·  6 comments  ·  SmartPlans  ·  Admin →
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  4. It would be nice if some tasks could automatically be set up for the admin team to do. Currently only assignee or rainmaker are options.

    17 votes

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    under review  ·  10 comments  ·  SmartPlans  ·  Admin →
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  5. preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact

    17 votes

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    in the backlog  ·  0 comments  ·  Contacts  ·  Admin →
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  6. A calendar within command that can sync to our external calendars, icloud, google would be amazing

    17 votes

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    under review  ·  4 comments  ·  Homescreen  ·  Admin →
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  7. KWIQ should be able to talk to the MLS.

    In this way, someone could ask KWIQ to "write a property description for listing number 1661506." Then KWIQ could access the MLS, pull the property details for me, then draft a description for me to review and approve.

    16 votes

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    under review  ·  2 comments  ·  Homescreen  ·  Admin →
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  8. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    16 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  9. There's no way to remove smarplans in bulk from specific contacts. We have a team of agents that use the team command and one of our agents wants one of the smartplans removed from his team contacts but the only option is to do it one by one (there's over 2,000) or remove the smartplan for all the agents team contacts, which is not a real option. Thank you!

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  10. The ability to pin a note to the top of the note page that has important information in it that you can quickly see without searching through the notes for it.

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  11. I have an innovative concept that could benefit both fellow agents and my own business. At present, the KW Landing Page operates as a centralized system that accumulates all new leads without distinguishing their originating landing pages. As a result, the full potential of Command is limited. It would be highly advantageous to have the ability to personalize the source for tracking purposes and to access additional functionalities.

    For instance, if I generate a landing page for my builder and wish to monitor leads generated from that particular source, the only feasible method currently available is to filter by source…

    16 votes

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    in the backlog  ·  3 comments  ·  Websites  ·  Admin →
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  12. I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.

    15 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  13. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    15 votes

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    in the backlog  ·  0 comments  ·  Designs  ·  Admin →
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  14. Let agents view the saved search results from command, hyperlink the search criteria and show the results or timeline event with the property sent similar to when the property is viewed.

    As of now the properties look to be sent and the agent has no idea and no way to view what was sent unless the client clicks the property.

    15 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  15. When adding an activity for a contact, you are able to add your notes associated with that call, text, mailing, etc. However, you cannot edit those notes once the activity is saved. So if you make a mistake you cannot undo it.

    15 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  16. Can we update the way we scour through the email lists? Having to load 100 at a time, then have to wait for next 100 and have to return to the top each and every time to do anything is a waste of time.

    15 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    15 votes

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    in the backlog  ·  2 comments  ·  Contacts  ·  Admin →
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  18. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  19. My Operations Manager had a great idea today: Calendar view on Opportunities. (So if you're trying where everything is within a week/month timeframe, it's easier to view.) Sync with Google Calendar too.

    15 votes

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  20. It would be great when you add a spouse to a contact for their home address to copy over to the spouse and the tags as it is double the work currently the way it is set up. Thank you!

    15 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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