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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Could we have the opportunity to add non-KW listings to an advertisement to highlight them as paid ads to attract leads?

    For example, highlighting all recently price-dropped properties to attract buyer leads?

    1 vote

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  2. Right now, there is not a way to bulk action change account. Would love to see this bulk action feature added so you don't have to one by one change account or export the contacts and reimport to your personal account.

    1 vote

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  3. Can we get Face ID/Biometric access enabled on iOS to shorten and make the login process quicker on Mobile.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  4. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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  5. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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  6. Change address labels to be: "property" address and "mailing" address. This would be clear and consistent with the world. The curent, "home" and "add an address" - that then use "home" and "mailing" on a different screen are confusing. Let's keep it simple, keep it clearly identifiable, and keep it consistent.

    Thanks.

    1 vote

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  7. pre built Opportunity pipeline tasks with smart dates dates in a library to download like smartplan library.

    It is very tedious to build out a task list for the entire opportunities pipeline. This would save agents a ton of time and make the opportunities pipline used more than just by TCs

    1 vote

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  8. Be able to choose the date layout for Latin America... where the days go first, then the months and then the year.

    1 vote

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  9. To be able to export & download smartplans and the content

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  10. Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  11. Add confetti when an agent submits their commission tab. We have agent's who say they have submitted their commission tab, when they have not. This will allow us to tell them that "unless they see confetti, it hasn't been submitted!"

    1 vote

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  12. Compensation button on custom landing pages

    1 vote

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  13. The ability to pin opportunities to the dashboard. It would be a great feature to be able to see at a glance my active opportunities (further helpful to see those I'm actively working on regardless of whether they are buyer or seller). Currently I have to keep a running list in another program.

    1 vote

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  14. When working in referrals add agent name to the filters so we can see all deals by agents.

    1 vote

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  15. Add the ability to search and add KW World Wide Agents/Offices to the referral network and/or portal.

    1 vote

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  16. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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  17. A good opportunity for improvement would be for the original price to be registered only after the property is sent for approval by the MCA, because sometimes while the property is still in draft form, the price can be adjusted before being sent for approval, but just by making these small adjustments, the property starts to be advertised with a price variation.

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  18. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    1 vote

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  19. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  20. I am working with a team to help set up a more functioning COMMAND system. There are remnants of 3 old classification "ideas", most aren't being used. Upon inquiring to support, I found the exports and/or reports I need are not available. As functions have been released, it is necessary to clean up old workarounds to incorporate the new features. Doing some clean-up is needed and there is no way to easily query what is in the system. Any user created fields and assignments to clients should be easily accessible for reivew.

    (My KW support case 1103396). Reports I could…

    1 vote

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