755 results found
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Allow current email designs to be editable or allow less white space on new designs
It's impossible to make a new email look right because there is excess white space on both sides. The current templated designs don't have that but they are non-editable. Please help, because it looks terrible in an inbox and makes it much harder to read on a smartphone. Thank you!
1 vote -
Filter by Name
I wish we could filter by First or Last Name: starts with, ends with, is empty. As of now the only way to accomplish something close to this is by sorting by first or last name. We are starting DTD2 with our group where we need last name letters, and our workaround for now is tagging each person with the letter of their last name to then build filters and SmartViews around those tags. This is quite the chore in a database of 17K+ contacts. And then finding those without a last name tag requires building an advanced filter SmartView…
1 vote -
sort tasks by their correct order instead of alfabetical order
The tasks for an opportuinty displays on iPhone alphabetically ordered. Which is wrong. They should be in the chronological order as on the desktop computer (Chrome). When I am displaying them on my computer (Chrome), they are in their correct chronological order.
I want the chronological order of tasks also on iPhone. It's very annoying and confusing as tasks loose their chronological order. Could you please fix it?
1 vote -
Inbox/Outbox for Emails & Text Sent From Contacts Applet
When you send an email (designs coming soon) or text message to many contacts from the Contacts applet using the "Actions" dropdown, it can be difficult to recall a text message you sent and the list of agents you sent to. Or what particular email you sent and to what list of contacts. I understand that you can see this from the contact record 1 by 1. However, a consolidated view of these sent messages and stats for the emails would be a game changer. Also, when someone replies to one of these messages (or another Command email sent from…
1 vote -
Agents can Download their DA's
No matter which side of the transaction they are on, allow agents to download their own DA's from opportunities.
If the agent is on a team, allow the rainmaker to control what data a team members sees when they download their own DA.
1 vote -
commission tracking
Pull a report together for forecasting and GCI by the agent using a source of Probable GCI and using commission from the offers and commission tab once the opportunity has moved to the Under Contract phase. Drill this down to the agent level if on a team. You can add a split line in the opportunity breakdown when creating to trigger the correct commissions by the agent if on a team.
1 vote -
Google Ads for KW Emails
At current, it seems that KW emails do not have access to Google Ads. I believe that this access would be beneficial for agents, as it would allow another avenue for advertising. I suggest that this option become available through one's KW email.
1 vote -
Immediate Need to Resolve URL Pre-Approval Requirement
I am reaching out to express my serious concern regarding the new requirement to pre-approve URLs in all emails and texts. While I understand the importance of ensuring system security and preventing phishing, requiring us to manually pre-approve URLs in every communication is an impractical and unsustainable approach. This workaround is, frankly, a disruption to our business processes and an unreasonable expectation for users in the long term.
The need for security is essential, but this measure places an undue burden on us that hinders productivity and undermines our ability to use the CRM effectively. We expect our CRM provider…
1 vote -
Enhanced Sorting Functionality in Customized Columns on Contacts
I wanted to share some feedback regarding the sorting functionality in Contacts, specifically related to customized columns.
In our workflow, we use a custom field to track some particular data for our contacts. However, I noticed that custom fields do not support sorting as we add them into the customize columns, unlike the built-in columns like "last contacted", "primary email/phone", which automatically allow sorting by clicking on the column header. I experimented with various custom field types (Text Field, Date, Number, etc.), but none enabled sorting.
Implementing a sorting feature for custom fields, particularly for date-related entries, would streamline data…
1 vote -
add entity field to docusign details for mapping
A large proportion of listings in our area are held under a trust or other legal entity. It would be great if, instead of doing a 'workaround' there were a field in the docusign details to enter the name of the entity buyer or seller so it could map and populate the corresponding field on the legal documents.
1 vote -
updating checklists
Updating a Current Checklist with new items - Currently cannot save a new task item into a checklist.
1 voteCan you give me a little more detail about what you are trying to do? Feel free to email me at matthew.wilburn@kw.com
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Printing existing tags
I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database
1 vote -
Buyer/Seller Information sheets
It would be nice to attach the information sheets that contacts fill out to their contact card within command. The reason is then you would not have to keep the paper and still have it attached to the person directly and in one system so that you could open the attachment to reference rather than having to find a hard copy of paperwork that they filled out at either a buy or sell consult when they signed contract.
1 vote -
Option for CAP & Royalty Status Rings
Please bring back the ability to see the CAP & Royalty Status Rings for Team Members in the commissions tab! This was vital for our staff to manage our internal reporting and tracking! If this was changed for "privacy" concerns, it could at the very least change to make it an "optional" tab for agents to Allow/Not Allow their Rainmaker and Admins to see their status rings. This puts the control in the agents hands still, but gives teams the option to view it, if allowed, vs just taking it away!
1 vote -
password
Include password requirements when setting a new password. Most websites have a comment letting you know what is required to create a new password (ex: 12+ characters, upper/lowercase, special characters).
1 vote -
Share Luxury Designs with All Agents
Allow Luxury templates for agents who are not in the Luxury community. There are many agents like me who do not focus on luxury but sell them when they are referred to us through our database, through different Realtor networks like CRS and local city networks. I have sold luxury properties for years off and on. Luxury is a moving target. In my area median price is now $1.2 M and Luxury is $2M plus. I remember when luxury was $500k. Those same houses are now $2M plus. I know luxury is more about level of service than price range.…
1 vote -
Assigned team email address that can be used to send out campaigns on behalf of the whole team and not just one agent
Instead of having to change the default email to a specific agent, you could have a "team email" as a default option on "team" accounts that allows you to send emails in a campaign to all contacts of the "team" without it having one specific agent's contact information.
1 vote -
Enable custom Design for postcards go directly to Direct mail, WITHOUT having to go outside Command to resize and import back into Command
Enable custom template in Designs for postcards go directly to Direct Mail, WITHOUT having to go outside Command (Canva, etc) to resize and then import the properly sized design back into Command. We should be able to mail the designs we create in Command WITHIN Command, without all these extra steps.
1 vote -
Display appointment held and appointment set numbers in activities
When an agent is using the activity tracker they log their set and held appointments but the Reports activity lumps this into one number as the sum. I would like to see each metric reported in the Reports>> activity for day, week, and month
1 vote -
Select Dates you can schedule Quarterly Call Smart Plan
My Quarterly Call Smart Plan to be editable regarding which days it schedules the calls for. If you don't want calls on weekends or if you take specific days off during the week so you do not get a pile up in your missed calls and focused on your call days.
1 vote
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