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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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  1. I received the homeowner's permission to run an Add Campaign for 80 Foxcroft Dr. Camp Hill, PA 17011 but it does not display when searching. I found out through our online chat that in order to use Campaigns it must be my listing and in Command. Would it be possible to add other agents listings in order to located interested buyers?

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  2. Smart Plans and Tasks in Smart Plans I should be able to trigger by date and not have to set by a period of time that goes by.

    1 vote

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  3. Most of the designs are social. It would be nice if you could convert them to email or other categories rather than having to redo the design. This would make our job a lot easier as some of these can be universal anyway.

    1 vote

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  4. Revert to previous searchability in Filter and Advanced Filters. Previously was able to type the search term directly and now have to click into a search field, creating additional click and time.

    1 vote

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  5. Add spaces to the phone number when you are viewing the contact from the opportunity.

    Currently you can see spaces in the phone number in the app and on the contact card. When you need to quickly see the phone number in the opportunity it's HARD to read when you need to quickly call.

    1 vote

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  6. Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!

    1 vote

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  7. I am trying to connect into Command to automate my task list from a program like chatgpt. I want to put the details into chat and have it write my intro emails to clients and then sync up with the task list in Command to input my due dates. Is this possible?

    1 vote

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  8. I’d like to track daily lead generation activities in Command, including dials made, responses (yes/no), appointments set, door knocks, new contacts added, and follow-up touches to ensure consistency in outreach and engagement.

    1 vote

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  9. Title: Create a TCPA-Compliant Landing Page for Event Signups

    User Story:
    As a real estate agent,
    I want the ability to create a separate landing page for events and seminars,
    So that I can manage event signups while ensuring compliance with TCPA regulations.

    Acceptance Criteria:
    The landing page should allow users to register for events without relying on third-party platforms like Eventbrite.
    It should include TCPA-compliant checkboxes for consent to contact via phone, email, and SMS.
    The system should store consent records for compliance purposes.
    The page should be easy to customize for different events and integrate with my CRM.…

    1 vote

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  10. 1) Liberação de características dos imóveis em seus acabamentos, para que possamos ir construindo as várias opções e posteriormente com apenas um click, já possamos definir o que precisamos.
    2) Liberação da duplicação do listing para que a modalidade apenas seja alterada (e logicamente na descrição a alteração seja feita), para que não seja necessária a digitação de todas as fases do listing. Ex. imóvel para venda e ou locação
    3) Que exista uma carência para a apresentação do nr do IPTU e assim o listing não fique pendente por falta dessa informação, liberando listing. Caso não seja apresentada a…

    1 vote

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  11. add incoming communication of any kind on the advanced filter. THis already exsist as a filter within the contact itself. For instance, I would like to filter out any contact that has every called, texted of emailed me in the last 6 months. this will help us determine which contacts to add smart plans to.

    1 vote

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  12. current 'advanced' search only allows granularity to the primary address field. First, that the address is treated as sometimes one field, sometimes 5 is confusing from the get go, but if we're exporting Address, City, State, Country, and ZIP, why can't we filter to that level of granularity. While I'm there, why is it that if I want to fix the state portion of the address I have to first delete the entire address entry from the contact and re-enter the whole thing?

    Can you expose a query interface please?

    1 vote

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  13. When looking at the Tasks page, have the ability to mark several tasks completed like we do with Reschedule, Reassign, Change Priority, Archive.

    1 vote

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  14. Add Specific Property Address or Open House Tag, then Trigger 8x8 for Open House Sign ins

    1 vote

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  15. Currently, notes can be added to an opportunity, but not during the initial creation process. It would be beneficial to have the ability to add a note at the time of setup. This would allow for quick reference when managing multiple opportunities, providing an additional way to mentally keep them organized beyond an opportunity tag.

    1 vote

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  16. Please add "Assignee" as a column in the Export file. Within the export file, team managers need to know which team member is assigned to a specific contact. Currently, you have to first filter by assignee and then export, which means separate exports for each team member. It'd be more efficient to export all contacts, clean up the file and then sort by an Assignee column. So many other fields are included in Export, why not Assignee?

    1 vote

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  17. When using custom Smartplans like birthday greetings, there’s currently no way to receive a copy of the exact email sent to contacts. While creating a test contact provides a preview, it doesn’t show the personalized details (e.g., the recipient’s name or merge tag content).

    Request:
    Please add an option to automatically send a copy of each Smartplan email to the user or a designated email address.

    Desired Outcome:
    This feature would allow users to:

    Verify that personalized details are accurate.
    Keep a record of sent communications for reference.

    1 vote

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  18. It would be helpful if Command included a feature allowing users to submit missing neighborhoods for review and inclusion. Currently, some subdivisions, like Cumberland, do not appear in search results. In cases where a neighborhood might have been previously listed under a different name (e.g., Wagner Farms), users have no way to request a correction or update.

    By adding a "Request Missing Neighborhood" button, users could easily report missing areas, ensuring more accurate and up-to-date mapping in Command. This would improve usability for agents relying on precise neighborhood searches.

    Would love to see this implemented!

    1 vote

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    under review  ·  3 comments  ·  SmartPlans  ·  Admin →
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  19. I find it incredible that it took command approx 4 Years before it added a merge feature within our contacts database. Even though KW states "Your database is your business. " What's very disappointing in using the Search for Duplicates feature is that it is very obvious little thought went into the design of the search parameters. I searched my Database for possible duplicates and came up with 611 "possible duplicates" Anyone that had the same work phone # was considered a possible duplicate. How is it possible the search parameters did not so much as consider at least 2…

    1 vote

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  20. When importing a list of contacts it would be great if we could have an opportunity automatically be created at the same time similar to how Command MC allows us to add to recruit pipeline.

    1 vote

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