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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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764 results found

  1. ISA teammember would like for other team mates to be able to see the full email message she sends out from command to clients. currently she has to add an acitivity with the full email text so that other agents can read it and be in the loop. She cold calls the leads so what she emails needs to be visible to the agent members.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  2. Update Presentation Templates based on value squared content

    1 vote

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    0 comments  ·  Designs  ·  Admin →
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  3. Client Updates - Spanish translation

    1 vote

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  4. Late in the day on the app, today's birthdays disappear and tomorrow's birthdays show up.

    1 vote

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  5. Rainmaker wanted did see ALL contacts but default filters are applied. She doesn't like having to tap to remove the filters as it adds extra steps.

    1 vote

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  6. Rainmaker removed default filters and closed app. When she went back into the app, the filters were back in place.

    1 vote

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    0 comments  ·  Command App  ·  Admin →
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  7. When linking a contact or opportunity to a task, it would be great to be notified if the domain is missing information
    (e.g. Task created "Email Clay about documents" and 'Clay' is linked as a contact, but there is no email for Clay)

    1 vote

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  8. Agent would like to add neighborhood to a contact when they submit their info through a paid ad for a listing. This would automate connecting to the client to relevant.
    Agent also mentioned wanting to take any bulk action on a contact (e.g. taging) via SmartPlans.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  9. Agents with individual teammates that want to share their contacts on import to Command.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  10. 1 vote

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  11. I want an easier way to understand if my ad is doing well or not

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  12. It would be good to be able to create a landing page that has the option for recipients to checkmark certain items to download for free.

    EXAMPLE: After a positive call with a FSBO, we might just send them this email that has a link to a landing page. Once they click that link they are taken to a page that has 5-10 options for free download "free open house guide, free facebook/instagram posts, free listing flyer designs, free custom eflyers, free emarketing plan... etc." Then the user can checkmark which items they want to download. Once they finish checking…

    1 vote

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  13. I love the newsletter in command however when I make my contact list and make certain tags, I noticed this time around that anyone new that I added to command or tagged, wasn't included in the newsletter when I sent it out.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. I don't notice when a contact interacts with my neighborhood nurture, until I get back into that contact later. That is when I notice that they looked at a certain property and address. If we got notified separately, outside of command, it would let us know faster and we can act on the hot lead.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  15. The Recently Active link takes you directly to all of your contacts instead of showing you the recently active contacts in your database.

    1 vote

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  16. On the "About Me" page, I think that section should be above the "My Details" page because the about me section is more relevant than languages spoken/what market center you are on etc. I think it will pull people in if the order is swapped.

    1 vote

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  17. I would love to see this for SA please

    1 vote

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  18. Please add in an i icon to the Kelle Guide for Setting Goals on what Cost of Sales & expenses are! This helps agents who have not read MREA or taking Business Planning Clinic understand these fields better to then configure those amounts to complete the Kelle Guide faster.

    1 vote

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    working on it  ·  1 comment  ·  Reports  ·  Admin →
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  19. I'm sure this isn't a new idea, but I want to amplify it. I need a simpler Command system. I'm not a Power-user like the many teams across the KW universe.

    Let me check the box and choose what functionality I want so its simpler. Right now I have to relearn it with every use and research what new function or setting has been added. I'm stuck on a new setting right now and I just have to punt. Support is off line and I can't wait til Monday.

    Feels wrong to pay for something that costs me time to…

    1 vote

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  20. The only way to determine what associate training is needed in the sales process is to examine conversion rates from contact to appt to contract to close. These fields already exist in Command. Why doesn’t command calculate these crucial ratios automatically from agent supplied dates? Or similar? The framework is already here and it is quite silly that Command wouldn’t automatically calculate these ratios which have THE MOST DIRECT IMPACT ON AGENT INCOME than any other metric. Please add this function because right now I believe the vast majority of KW Agents don’t even know what a conversion ratio is…and…

    1 vote

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    in the backlog  ·  0 comments  ·  Reports  ·  Admin →
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