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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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919 results found

  1. As this "platform" is allegedly built on the Google platform, lose the Beta program "Unique Recovery Email" and have agent use the Google Authenticator application. Start thinking BIG - stop with the band-aid fixes that require new methods every few months.

    1 vote

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  2. We’d like to suggest enhancing the Contact Profile page in KW Command by integrating real-time property data and a Google Street View preview based on the address saved in the contact's profile.

    Proposed Features:
    Live Property Snapshot: Pull basic property details (beds, baths, square footage, lot size, last sold date, estimated value, etc.) from a trusted public data source based on the address in the contact’s profile.

    Street View Integration: Embed a Google Street View image of the contact’s address directly in their profile for quick visual context.

    Why This Matters:
    When we're calling or engaging with contacts directly from…

    1 vote

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  3. We’d like to suggest a change to how the AI Summary appears in contact profiles within KW Command.

    Currently, the summary automatically generates and takes up a large portion of the screen whenever we view a contact’s profile. This behavior is frustrating and disruptive, especially when we're trying to quickly review a contact’s timeline or call notes. The summary often displays irrelevant or redundant information, and it’s not something we asked to see every time.

    Proposed Solution:
    Hide the AI Summary by default and allow it to be expanded only when needed (e.g., by clicking a button like “Generate Summary”…

    1 vote

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  4. In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.

    *We'd love that for our associates who have ISA's and want to leave better details…

    1 vote

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  5. After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list. EX 3 of 247 so you know how far you are into the list.

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  6. List Tags in alphabetical order to make it easier to see if a tag is present.

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  7. When you are searching SmartPlans, there should be a way to preview them before clicking on "add to library." It seems very cumbersome to have to add it to my library, click edit, click preview, just to find out the SmartPlan was not what I thought it was.

    1 vote

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  8. This might be more comprehensive and harder than I may be making it seem, and I also feel this would be a HUGE value add to Agents/Admin and MCAs/TLs. It would be nice if we could build a Smart Plan that included multiple different Campaign Features. Building a Month Long Campaign for an event or Reverse BOLD 100. Features would include scheduling by Date, Utilizing Text & Email (Already does this in a smart plan) AND adding the ability to have Social Posts scheduled to go out based on the linked accounts in our Marketing Profile. And in an alternate…

    1 vote

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  9. I searched others' ideas and I didn't see this one addressed.

    I see that we have the capability to make calls directly from the app (how cool!), and that it can track it as an activity (wow!), AND that you can choose whether to use your device's phone plan OR Whatsapp (amazing!).

    I am wondering if it is possible to integrate my Google Voice VoIP phone number (or other app for other people) as another option besides personal phone plan & Whatsapp. I am trying (if at all feasible) to make my VoIP my business number and keep my personal…

    1 vote

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  10. Would love to see this removed or updated with the link to the release notes updated article on
    https://answers.kw.com/hc/en-us/categories/36605093811347-Release-Notes

    1 vote

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  11. Goals only show the current year. It would be great if it showed annually at least 1-2 year over year comparison, but it would be nice to see a 5 year trend and have a printable option as well.

    1 vote

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  12. Have an All Associates button/page/applet: so associates can search for each other in the MC - vs. the MyKW.KW.com, which less people know and visit.

    1 vote

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  13. It would be great if our websites could show stats from crimegrade.org since we aren't able to directly tell our clients if an area is "safe".

    1 vote

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  14. It would be amazing to have a duplicate of the Open House sign-in page that currently loads via /openhouse, but accessible through /signcall instead. This would allow us to generate a separate link for use on sign riders, while still using the same form layout. The key difference would be for the source to register as “Sign Call” instead of “Open House” so we can accurately track lead origins.

    1 vote

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  15. The desktop version of Command needs to sort SmartViews in alphabetical order like the mobile version currently does. The random order makes no sense after all this time unless we are still in Beta.

    1 vote

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  16. 1 vote

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  17. We should have the ability to edit our website's meta title and meta description field. This helps significantly improved SEO.

    1 vote

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  18. The ability to subscribe or favorite a Smartplan Author and be notified when that author publishes a new Smartplan!

    Ex - Kimber Walton publishes so many great smartplans - I'd love to be able to favorite Kimber and be notified when she adds a new published Smartplan!

    1 vote

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  19. I'd like to be able to see the content of my email campaign once it has run.

    1 vote

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  20. Make it possible to download/export the task list into Excel

    1 vote

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