Inbox/Outbox for Emails & Text Sent From Contacts Applet
When you send an email (designs coming soon) or text message to many contacts from the Contacts applet using the "Actions" dropdown, it can be difficult to recall a text message you sent and the list of agents you sent to. Or what particular email you sent and to what list of contacts. I understand that you can see this from the contact record 1 by 1. However, a consolidated view of these sent messages and stats for the emails would be a game changer. Also, when someone replies to one of these messages (or another Command email sent from SmartPlans or Campaigns, or a text message sent from Smartplans) it would be really awesome to have an "Inbox" to view these in a consolidated view. It's easy for notifications to get lost in the shuffle.
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Danielle Bloch
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