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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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919 results found

  1. Is there a way to add a custom graphic into our signature for automated and Bulk Action emails? Branding is a critical aspect of my business plan and not being able to do so creates less value when obtaining capitalization.

    1 vote

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  2. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    1 vote

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  3. Ability to add contacts to a mailer campaign. For example: have a seller lead on a weekly or monthly mailer postcard campaign to stay top of mind. Similar to emails and text. This is just another way to stay in touch physically. Mailbox power is a third party tool that offers this ability but it would be better if I can manage it from command.

    1 vote

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  4. On OPPORTUNITY HOME page allow the filters that we apply to stay! I shouldn't have to see EVERY transaction in my career.

    1 vote

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  5. I saw this was 'released' but not in the way I would like it. So I sort via a tag like A and W. When I add another tag it expands the search to include the second tag- NOT WHAT I WANT. I want to be able to add another tag that looks at all those A and W tags and only keeps those that also have this second tag, such as Past client, then add another tag reducing my search from under those tags.

    1 vote

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  6. Whenever a contract has been closed, the Opportunity Phase is changed to CLOSED. It would be very helpful, especially for tracking purposes, to have a WITHDRAWN Phase if the seller decides to withdraw the listing from the MLS or a TERMINATED Phase if the buyer or seller terminates the contract. Otherwise, these all go into the Archive file and it doesn't really explain why it is being archived and cannot be used to filter out your withdrawn and terminated Opportunities.

    1 vote

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  7. In Command, when adding an LLC or a Business, the contact card will re-arrange the name of the business. Can we have an option to put in a person or a business and if it's a business, have it NOT change around the name?

    Thank you!

    1 vote

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  8. In Documents, there is a feature that I would like to see in Command where the documents you upload are searchable. Frequently, we receive very wordy documents and emails and need to find them within files that have hundred of pages. Sometimes we have obscure documents or contracts that we don't remember the name of and we want to find it in the file. If we could search the documents that we upload, this would be very helpful. SkySlope has this feature and I really miss it now that I have moved to Command.

    1 vote

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  9. Be able to make DNC next to the phone numbers on the contact.

    1 vote

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  10. I received the homeowner's permission to run an Add Campaign for 80 Foxcroft Dr. Camp Hill, PA 17011 but it does not display when searching. I found out through our online chat that in order to use Campaigns it must be my listing and in Command. Would it be possible to add other agents listings in order to located interested buyers?

    1 vote

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  11. Most of the designs are social. It would be nice if you could convert them to email or other categories rather than having to redo the design. This would make our job a lot easier as some of these can be universal anyway.

    1 vote

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  12. Revert to previous searchability in Filter and Advanced Filters. Previously was able to type the search term directly and now have to click into a search field, creating additional click and time.

    1 vote

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  13. Add spaces to the phone number when you are viewing the contact from the opportunity.

    Currently you can see spaces in the phone number in the app and on the contact card. When you need to quickly see the phone number in the opportunity it's HARD to read when you need to quickly call.

    1 vote

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  14. I am trying to connect into Command to automate my task list from a program like chatgpt. I want to put the details into chat and have it write my intro emails to clients and then sync up with the task list in Command to input my due dates. Is this possible?

    1 vote

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  15. Title: Create a TCPA-Compliant Landing Page for Event Signups

    User Story:
    As a real estate agent,
    I want the ability to create a separate landing page for events and seminars,
    So that I can manage event signups while ensuring compliance with TCPA regulations.

    Acceptance Criteria:
    The landing page should allow users to register for events without relying on third-party platforms like Eventbrite.
    It should include TCPA-compliant checkboxes for consent to contact via phone, email, and SMS.
    The system should store consent records for compliance purposes.
    The page should be easy to customize for different events and integrate with my CRM.…

    1 vote

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  16. 1) Liberação de características dos imóveis em seus acabamentos, para que possamos ir construindo as várias opções e posteriormente com apenas um click, já possamos definir o que precisamos.
    2) Liberação da duplicação do listing para que a modalidade apenas seja alterada (e logicamente na descrição a alteração seja feita), para que não seja necessária a digitação de todas as fases do listing. Ex. imóvel para venda e ou locação
    3) Que exista uma carência para a apresentação do nr do IPTU e assim o listing não fique pendente por falta dessa informação, liberando listing. Caso não seja apresentada a…

    1 vote

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  17. add incoming communication of any kind on the advanced filter. THis already exsist as a filter within the contact itself. For instance, I would like to filter out any contact that has every called, texted of emailed me in the last 6 months. this will help us determine which contacts to add smart plans to.

    1 vote

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  18. current 'advanced' search only allows granularity to the primary address field. First, that the address is treated as sometimes one field, sometimes 5 is confusing from the get go, but if we're exporting Address, City, State, Country, and ZIP, why can't we filter to that level of granularity. While I'm there, why is it that if I want to fix the state portion of the address I have to first delete the entire address entry from the contact and re-enter the whole thing?

    Can you expose a query interface please?

    1 vote

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  19. Add Specific Property Address or Open House Tag, then Trigger 8x8 for Open House Sign ins

    1 vote

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  20. Currently, notes can be added to an opportunity, but not during the initial creation process. It would be beneficial to have the ability to add a note at the time of setup. This would allow for quick reference when managing multiple opportunities, providing an additional way to mentally keep them organized beyond an opportunity tag.

    1 vote

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