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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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34 results found

  1. One of the most impressive aspects of platforms used by other brokerages is the ability to manage the entire buyer experience from a single system. Keller Williams already has a powerful ecosystem with Command, but integrating MLS functionality directly into Command could significantly improve productivity, client experience, and adoption across teams.

    The idea would be to develop a deeper MLS (MLX) integration within Command, allowing agents to perform key property search and client collaboration functions without leaving the platform.

    Core functionalities could include:

    1. Integrated MLS Search within Command Agents should be able to search MLS listings directly inside Command, connected…
    3 votes

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    under review  ·  3 comments  ·  Command App  ·  Admin →
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  2. Have the ability to clear out contacts from this list that the user has previously attempted to import into their Command Contacts, but failed. Or be able to identify which contacts in this Not Yet Imported list have failed import before so users can ignore these and only import new contacts that have not been attempted before.

    3 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  3. So I have come across a really interesting AI product. It's called housewhisper.ai. What it does:

    Interaction through text, phone call, or voice memo—no apps or logins needed. It acts as a virtual assistant you speak with naturally.

    Updates your CRM, schedules appointments, sets reminders, and sends follow-ups as if you had a live assistant.

    This is a huge thing as it bridges the gap between non technology users and power users. It gives the ability to do so many things and doesn't require an app or dashboard to log into. It does need a full API access to do…

    8 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  4. Context:

    Market Reality: Unlike the US market, which relies heavily on Email and SMS, the Brazilian real estate market operates almost exclusively via WhatsApp (99% adoption rate).

    Current Workflow: Agents currently face operational friction, as they must leave the Command platform and manually save phone numbers to initiate contact. This delay negatively impacts lead response time.

    Business Opportunity:

    Efficiency: Implement a "Click-to-Chat" feature directly within Command, allowing immediate interaction without manual contact saving.

    Standardization: Integrate KW proven scripts (MREA models) as pre-set message templates. This assists new agents in maintaining professional communication standards.

    Result: This integration will reduce the barrier…

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  5. Add Transaction and Opp ID numbers to the left rail so it is easily referenced - this is mainly for admin so they can easily reference these number for accounting/commission reports and in emails to their MC re: closing delays, changes in commissions, etc. At present, they must go to the commission tab to see the transaction # and "details" to see the Opp. ID#. It is clunky and should be easy to attach these numbers to the left rail as we do with the MLS #.

    Also just FYI, I am admin to Mike Begneaud, Jennifer Castro & Krystal…

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  6. I have over 6,000 tasks on my task list from improper management by prior staff. Deleting 50 at a time just isn't going to cut it. I would like to have the option in settings to bulk delete/clear/wipe the task lists.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  7. A data capture system on an iPad or other device similar to a kiosk specifically for open houses - guests visitors sign in on the iPad - data goes right to Command and an Open House Smart Plan immediately starts - with basic info - thanks for coming - next steps - working with me etc.

    This concept of getting prospects to fill our a form with a pen and paper may be a little archaic - the data entry can also ask additional questions at checkin that an agent may or may not want answers to - and each…

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  8. Need to be able to be verified by my phone text rather than email. On mobile email is way more complicated

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  9. I used it to post quick links to Opportunity pages, eliminating a couple of steps to get there. It was useful for other quick link capabilities.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  10. I send monthly postcards to contacts with the tag “Postcards.” Each month, I add about 10–15 new people to that tag.
    Currently, there’s no easy way to download only those recently tagged contacts without re-downloading and cleaning the entire list again per the specifications of my printer

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  11. I have Red X Vortex Power Dialer. When I make my calls with them, i have to back into command to document the call resolution. I see the "call" option in command (specifically on desktop), but when I click on it, a window pops up for me to choose a dialer, and vortex isnt an option. I spoke with Vortex tech support and he said from what he was told it was KW who is declining to integrate with them, theyre open to that option. I'd be a game changer if I can make command my one-stop-shop for my calls…

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  12. Currently to find information about contacts you need to scroll to see information.

    While the email and phone number are visible, things like the description, mailing address, and other information could be included by eliminating much of the white space that is being allocated to separate information.

    Doing this allows users to get all information at a glance, making the system more efficient.

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  13. I cannot save tasks on the iPad web version

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  14. We need an iPad native app for command

    1 vote

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  15. 7 votes

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  16. 1 vote

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  17. Would Love to be able to add "Social Media" as a form of Contact for Contact Activitys.

    1 vote

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  18. Allow the compliance chat via Command App.

    Agents should be able to respond to compliance coordinators using their Command App. This will allow agents to respond quickly while they are busy with their business. Currently they have to sit infront of a computer to respond to these.

    2 votes

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  19. Under "My Profile" "About Me" section - the title "First Date Licensed" to "KW Join Date" or something similar so this field is not confusing. I recently joined but was licensed in 2015. After 9 emails, it was clarified that this field was not at all about my license date, but instead about the date I joined KW.

    This change would reduce/eliminate unnecessary emails and time wasted in the future for others like me that were licensed prior to coming to KW.

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  20. I would love to be able to archive all the tasks on a list in each individual contact card. This would eliminate the multi-step process of backing out and filtering the tasks on the main task list. Once I open a card, and click on the task tab, I now have to inidvidually archive missed tasks that I need archived. Just adding a check box and bulk archive feature would save a lot of time. Thanks.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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