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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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154 results found

  1. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    186 votes

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    tell us more  ·  57 comments  ·  Homescreen  ·  Admin →
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  2. Also include when sharing my business card via the app

    8 votes

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    2 comments  ·  Settings  ·  Admin →
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  3. When creating Direct Mail Campaigns in Command, it should check the contacts selected for duplicate addresses and not send multiple postcards to the same address.

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  4. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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  5. 4 votes

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    0 comments  ·  Tasks  ·  Admin →
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  6. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    20 votes

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    2 comments  ·  Contacts  ·  Admin →
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  7. 2 votes

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    0 comments  ·  Settings  ·  Admin →
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  8. 7 votes

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    1 comment  ·  Command App  ·  Admin →
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  9. Currently, when an agent enables Keller Home Loans (KHL) on their KW website or mobile app, the leads generated through the “Save Thousands” / KHL promotion are routed to the generic KHL site and then assigned to loan officers outside of the agent’s control. This creates two major issues:

    The lead originated from the agent’s KW site but is assigned to another loan officer, causing the agent to lose the opportunity.

    Since KHL loan officers are often dual-career (loan officer + realtor), this may also result in losing the lead to another real estate agent.

    Proposed Feature:

    Add an option…

    2 votes

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    0 comments  ·  Websites  ·  Admin →
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  10. Enable Messages for Google on Android for KW email accounts

    6 votes

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    2 comments  ·  Contacts  ·  Admin →
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  11. We would like to have similar features that Personal and team sites have, in fact we would like to have the forced registration and lead capture inside Market Center websites!

    2 votes

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    0 comments  ·  Websites  ·  Admin →
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  12. download a list of my contacts that clicked on the link within my SmartPlan. Those are ideal follow up calls, and right now you have to manually write down the Email address and individually search the database. We need the ability to download the list of contacts, with complete contact information, that opened an Email or clicked on a link in an Email.

    2 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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  13. Do no limit the access to use HTML builders and Iframe to customize KW Websites. This feature is highly sought after and used by hundreds of agents. This feature has been a significant reason why agents are using the KW Website and not an outside source. Many agents have disabled their paid websites for the KW website because of the HTML builder where they can build their own custom pages.

    26 votes

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    2 comments  ·  Websites  ·  Admin →
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  14. 2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  15. 2 votes

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  16. 2 votes

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    0 comments  ·  Designs  ·  Admin →
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  17. A question about why "Notes" were removed from the Dashboard I have been using that field to store links and websites for my various KW groups that I visit often

    2 votes

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    1 comment  ·  Homescreen  ·  Admin →
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  18. 2 votes

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  19. add a dialer to Command

    10 votes

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    2 comments  ·  Contacts  ·  Admin →
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  20. were unable to unsubscribe from the monthly neighborhood alerts. While I was able to manually do this for them, I wanted to alert KW that there seems to be an issue with the unsubscribe option on those monthly emails. I don't need any further support (just passing along this info for the tech team). Thanks so much, Jil

    2 votes

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    0 comments  ·  Settings  ·  Admin →
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