Skip to content

Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

170 results found

    1. Allow sending agents to hide or archive old referrals. Currently if a receiving agent does not close out the referral, it will stay on the sending agents log, taking up space on active referrals and cluttering the system.
    2. Set a 24hr time frame to award a broadcast referral after the response deadline has closed. Currently, a agent sending a broadcast referral sets a timeframe for responses and has to award the referral in that time frame. The way this should work, is that after the response window has closed, the sending agent has time to finish their interviews with potential…
    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Referrals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  1. Expand the existing Canva/Command integration beyond listing data to include Command database contacts. This would allow Agents to pull contact information (such as names and mailing addresses) directly into Canva for mail merge projects like postcards, newsletters, invitations, and other marketing materials. Since Command and Canva are already connected, deeper integration would eliminate manual exports, save time, and make personalized marketing much more efficient.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Designs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Some of the agents I work with would like to allow Google crawlers access to their KW websites so their pages can appear more prominently in Google search results.

    Specifically, they would like the ability to whitelist GoogleAdsBot so Google can crawl KW landing pages for ad verification purposes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. When entering the address data into COMMAND, you can see the apt. number. When you choose that address from the drop down, the apt. number does not populate. It has to be added manually.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Currently, if multiple tags are selected as triggers for a smartplan, if a contact is added to either tag it gets added to that plan. It would be helpful to be able to select whether it should be an OR condition (as it is now) or AND condition, where a contact is only added to the smartplan if it has all of the selected trigger tags, not just one of them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    188 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    tell us more  ·  57 comments  ·  Homescreen  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add functionality in smartplans to do an "if/and" desicion. example - when sending a monthly communication, the SP can send it as a text; if no phone number, it will send it as an email. ( when the customer has both). Also, to be able to add a tag via the SP in certain action is taken

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Looking to leverage SmartPlans by integrating some ops workflows.

    Biggest Help: Option to select a task completion contingency to generate the next steps in the SmartPlans.

    For example: "Step 2: Put together listing appointment docs" populates only after "Step 1: "Request listing package from the title company".

    Critical because I'm building out ops on this foundation - I'd love to keep everything in one ecosystem (Command.)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Create a link on the Design tab that allows agents to sync with KW.Canva

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Designs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. If a contact calls me with a question from an email I sent via smartplan, it would be really helpful to be able to open and see that email from their timeline.

    For example, I send out monthly neighborhood nurture emails via a smartplan, and a contact called about a specific house in the email. I couldn't see what they were talking about because I can't open that email.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Also include when sharing my business card via the app

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. When creating Direct Mail Campaigns in Command, it should check the contacts selected for duplicate addresses and not send multiple postcards to the same address.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Campaigns  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Currently, when an agent enables Keller Home Loans (KHL) on their KW website or mobile app, the leads generated through the “Save Thousands” / KHL promotion are routed to the generic KHL site and then assigned to loan officers outside of the agent’s control. This creates two major issues:

    The lead originated from the agent’s KW site but is assigned to another loan officer, causing the agent to lose the opportunity.

    Since KHL loan officers are often dual-career (loan officer + realtor), this may also result in losing the lead to another real estate agent.

    Proposed Feature:

    Add an option…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We would like to have similar features that Personal and team sites have, in fact we would like to have the forced registration and lead capture inside Market Center websites!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Command App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Many agents don't keep a proper Profit and Loss Statement. It would be great if an opportunity had a place for a very basic P&L or expense sheet. How much was spent on photography, marketing, tc, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Listings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 8 9
  • Don't see your idea?