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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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154 results found

  1. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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  2. 2 votes

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    0 comments  ·  Settings  ·  Admin →
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  3. When creating Direct Mail Campaigns in Command, it should check the contacts selected for duplicate addresses and not send multiple postcards to the same address.

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  4. Currently, when an agent enables Keller Home Loans (KHL) on their KW website or mobile app, the leads generated through the “Save Thousands” / KHL promotion are routed to the generic KHL site and then assigned to loan officers outside of the agent’s control. This creates two major issues:

    The lead originated from the agent’s KW site but is assigned to another loan officer, causing the agent to lose the opportunity.

    Since KHL loan officers are often dual-career (loan officer + realtor), this may also result in losing the lead to another real estate agent.

    Proposed Feature:

    Add an option…

    2 votes

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    0 comments  ·  Websites  ·  Admin →
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  5. We would like to have similar features that Personal and team sites have, in fact we would like to have the forced registration and lead capture inside Market Center websites!

    2 votes

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  6. download a list of my contacts that clicked on the link within my SmartPlan. Those are ideal follow up calls, and right now you have to manually write down the Email address and individually search the database. We need the ability to download the list of contacts, with complete contact information, that opened an Email or clicked on a link in an Email.

    2 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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  7. 2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  8. 2 votes

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  9. 2 votes

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    0 comments  ·  Designs  ·  Admin →
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  10. 2 votes

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  11. were unable to unsubscribe from the monthly neighborhood alerts. While I was able to manually do this for them, I wanted to alert KW that there seems to be an issue with the unsubscribe option on those monthly emails. I don't need any further support (just passing along this info for the tech team). Thanks so much, Jil

    2 votes

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    0 comments  ·  Settings  ·  Admin →
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  12. Copy an email campaign from my personal to the group team Command account

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  13. 2 votes

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  14. Have KW Contacts integrate with a skip tracing service to update information fields. Make it optional (like merging duplicates) in case we need to keep the information we have for smart plans.

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  16. Allow the compliance chat via Command App.

    Agents should be able to respond to compliance coordinators using their Command App. This will allow agents to respond quickly while they are busy with their business. Currently they have to sit infront of a computer to respond to these.

    2 votes

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    0 comments  ·  Command App  ·  Admin →
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  17. 2 votes

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    0 comments  ·  Reports  ·  Admin →
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  18. Frequently, when I search for properties, specific neighborhoods are not available as selectable options. A prime example is the community of "Westlake" in the Loxahatchee area. While the surrounding areas are visible, Westlake itself is missing. This happens with many other neighborhoods as well.
    This problem also carries over to the Design Center, as these same communities are often unavailable when I try to create a "Neighborhood Snap."
    Having complete and accurate neighborhood data is critical. Could you please look into why these areas are not in your system and let me know if there are plans to update the…

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  19. Other email sites like mailchimp and flodesk offer an option for sending at the optimum time for your database open rate.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  20. May you add the language as an option or the opportunity to select other so that I may type it in?

    2 votes

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