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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. A calendar within command that can sync to our external calendars, icloud, google would be amazing

    14 votes

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    under review  ·  4 comments  ·  Homescreen  ·  Admin →
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  2. Allow agents to archive or delete legacy tags

    13 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  3. I send out email campaigns regularly through KW command to my sphere of influence. When I go into a profile to see activity on their timeline, it shows that the email was sent, but doesn't show if it was opened or not.

    Is there a way to add their activity on the recent campaign, for example, whether they opened, clicked, etc...?

    13 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  4. 13 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  5. 13 votes

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    0 comments  ·  Websites  ·  Admin →
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  6. This would be very help because if an opportunity is either lost, archived or closed, we will be able to see the notes that will be useful for other team members that are going into the database to call/check in.

    13 votes

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  7. When doing labels print only the last name of the couple once unless one of the parties has different last name. Example Joe and Jane Smith not Joe Smith and Jane Smith

    13 votes

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    in the backlog  ·  7 comments  ·  Contacts  ·  Admin →
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  8. Most of us run ads on Facebook as well as Google.

    Pixel is Facebook's version of an ad tracking/conversion tool.

    Google ads tend to be more expensive than Facebook ads.

    Facebook is great for building awareness. Our clients need a way to start building a relationship with us BEFORE they ever speak with us.

    Facebook ads are not as effective without Pixel. Pixel can be attached to the entire website as well be used for specific landing pages, if your using a particular funnel. Pixel allows us to track conversions and optimize our ads. It helps us understand when people…

    13 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  9. If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.

    12 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  10. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    12 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  11. When adding an activity for a contact, you are able to add your notes associated with that call, text, mailing, etc. However, you cannot edit those notes once the activity is saved. So if you make a mistake you cannot undo it.

    12 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  12. This needs be on the dashboard, not buried in the Profile menu. The agents have a hard time locating it there, and it is a key business insight for them.

    Please do not close this again with: Hi there! You can now track your cap progress in My Profile under My Affiliations > Compensation. :)

    That defeats the purpose of the suggestion.

    12 votes

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    under review  ·  3 comments  ·  Homescreen  ·  Admin →
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  13. Currently I can not add or change to this smart plan and I can not create my own smart plan that is driven by the home anniversary date on the client contact card. helppppppp

    12 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  14. Please enable the mass edit to apply to all selected contacts rather than the current limitation of only those on the same page.

    I'm enhancing my contacts with tags. I have found that the system only allows me to mass edit contacts that exist on the same page in Command even though I have checked multiple contact profiles (that are presented on other pages of contacts).

    IE I want to add 'family friend' to contacts that appear on pages 1, 5, 22, and 27, but the system only applies the family friend tag to the two contacts appearing on page…

    12 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  15. I LOVE Command and it doesn't autosave or allow editing for ALL activities. It only allows editing on notes. Also I will be typing and sometimes Command will reload or delete the note. If it were to autosave and allow us to get back and edit in ALL activities that'd be amazing and we'd never lose notes. Would you be opposed to making this idea a reality?

    12 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  16. Teams are able to add assignees to opportunities so both agents are able to see the opportunity. Single agents should have the option to add agents in their market center to their opportunities if they are splitting the deal or working as a mentor on the deal. This way the other agent can have access to the whole opportunity and see the documents.

    12 votes

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  17. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    12 votes

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  18. Adding the ability to upload a file along with the description through "Notes" on each Contact Profile.

    12 votes

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    under review  ·  13 comments  ·  Contacts  ·  Admin →
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  19. Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.

    11 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. The ability to add and remove Contacts from Email Lists from within the Contact Card. If timeline shows emailed failed, why make agent go through Campaigns and the lists to remove? If agents can see the Email Lists a Contact is on currently and want to add to existing list, add from Contact.

    11 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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