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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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819 results found

  1. Add SmartPlans to Available Columns to appear in SmartView allowing agent to see all SmartPlans contacts are associated with.

    16 votes

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    in the backlog  ·  3 comments  ·  Contacts  ·  Admin →
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  2. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    15 votes

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    in the backlog  ·  2 comments  ·  Contacts  ·  Admin →
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  3. Please enable the mass edit to apply to all selected contacts rather than the current limitation of only those on the same page.

    I'm enhancing my contacts with tags. I have found that the system only allows me to mass edit contacts that exist on the same page in Command even though I have checked multiple contact profiles (that are presented on other pages of contacts).

    IE I want to add 'family friend' to contacts that appear on pages 1, 5, 22, and 27, but the system only applies the family friend tag to the two contacts appearing on page…

    15 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  4. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  5. Add the ability to select more than 500 contacts up to the entire database. Currently we can only work with up to 500 contacts at a time. If we are selecting contacts for a mailing label export, 3500 contacts would require exporting them 7 times.

    15 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  6. Need ability to text message multiple clients at the same time (group text) through Command Mobile.

    15 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  7. When you need to have a dual opportunity - it should just have a button that automatically replicate the opportunity w/o having to manually make it - it is a repetition and time-consuming

    14 votes

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  8. The ability to add and remove Contacts from Email Lists from within the Contact Card. If timeline shows emailed failed, why make agent go through Campaigns and the lists to remove? If agents can see the Email Lists a Contact is on currently and want to add to existing list, add from Contact.

    14 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  9. Referral Filters are limited to KW Specializations and Production numbers. Many times agents need to find someone who speaks a certain language or specializes in waterfront properties or ADA compliant homes, etc. Allowing more filters that would pull information that is stored within White Pages would help improve the types of Referrals being received and requested

    14 votes

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    under review  ·  8 comments  ·  Referrals  ·  Admin →
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  10. Now that the full options for modules are released, agents would like the ability to add other kinds of modules to the homepage or default pages of their sites. In particular, agents focused on sellers rather than buyers would like to be able to replace or supplement the home search function with the home valuation module.

    14 votes

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    working on it  ·  1 comment  ·  Websites  ·  Admin →
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  11. 14 votes

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    0 comments  ·  Websites  ·  Admin →
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  12. This would be very help because if an opportunity is either lost, archived or closed, we will be able to see the notes that will be useful for other team members that are going into the database to call/check in.

    14 votes

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  13. Neighborhood nurture sent via text through Twilio

    14 votes

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  14. It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.

    14 votes

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  15. In a team command I would like to be able to bulk add collaborators like i can bulk assign. Essentially they select all the clients to do the bulk action and then select add collaborator and then it pulls up the list of agents to make a collaborator.

    14 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  16. It would be great to have a pixel that we could install to our own websites (not the KW provided websites). Follow up Boss has this feature and it's wonderful. Let's implement to Command too, please!!

    14 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  17. Most of us run ads on Facebook as well as Google.

    Pixel is Facebook's version of an ad tracking/conversion tool.

    Google ads tend to be more expensive than Facebook ads.

    Facebook is great for building awareness. Our clients need a way to start building a relationship with us BEFORE they ever speak with us.

    Facebook ads are not as effective without Pixel. Pixel can be attached to the entire website as well be used for specific landing pages, if your using a particular funnel. Pixel allows us to track conversions and optimize our ads. It helps us understand when people…

    14 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  18. Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.

    13 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  19. If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.

    13 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. In Twilio, have one of the merge tags be the address of the contact in order follow up better with seller leads.

    13 votes

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