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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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764 results found

  1. When doing labels print only the last name of the couple once unless one of the parties has different last name. Example Joe and Jane Smith not Joe Smith and Jane Smith

    12 votes

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    in the backlog  ·  7 comments  ·  Contacts  ·  Admin →
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  2. Most of us run ads on Facebook as well as Google.

    Pixel is Facebook's version of an ad tracking/conversion tool.

    Google ads tend to be more expensive than Facebook ads.

    Facebook is great for building awareness. Our clients need a way to start building a relationship with us BEFORE they ever speak with us.

    Facebook ads are not as effective without Pixel. Pixel can be attached to the entire website as well be used for specific landing pages, if your using a particular funnel. Pixel allows us to track conversions and optimize our ads. It helps us understand when people…

    12 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  3. A calendar within command that can sync to our external calendars, icloud, google would be amazing

    12 votes

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    under review  ·  4 comments  ·  Homescreen  ·  Admin →
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  4. Make the birthday smartplans created by agents work in sync with the birthday date, as for now only the smarptlan created by KW works in sync.

    11 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  5. Allow agents to archive or delete legacy tags

    11 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  6. Recently, I submitted a support ticket on this issue where contacts in my team account are directly texting me a question to my twilio number (because I had them save it as a direct form of contact), and it is creating a new contact in my personal command with the phone # as the name. Then, I have to go search the phone # in my team account to see who it is. I have to copy/paste the text I received from them into a timeline note, and then text them back from the team account to keep it in…

    11 votes

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  7. Teams are able to add assignees to opportunities so both agents are able to see the opportunity. Single agents should have the option to add agents in their market center to their opportunities if they are splitting the deal or working as a mentor on the deal. This way the other agent can have access to the whole opportunity and see the documents.

    11 votes

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  8. When you have several contacts that come up for the same task, like "send an email" it would be great to select them all from the Task Bar and Bulk Send the Email.

    11 votes

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    under review  ·  5 comments  ·  Tasks  ·  Admin →
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  9. In a team command I would like to be able to bulk add collaborators like i can bulk assign. Essentially they select all the clients to do the bulk action and then select add collaborator and then it pulls up the list of agents to make a collaborator.

    11 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  10. Currently it is not possible to access the Parties To The Transaction for an opportunity within the Command App. Agents often need to contact the lender, title company, or inspector on the go, and it is critical to have access to this contact information within the app.

    11 votes

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  11. Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    10 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  12. If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.

    10 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  13. Previously when you imported contacts and there were records that failed, the error file contained ONLY those that failed.

    Now, the error log is the entire import file with numerous columns at the end showing why they failed.

    This is messy when you are imported thousands of records and because error validation is on numerous columns, basics sorts are not able to quickly show the associate what failed.

    Please go back to showing only the records that failed on the error file export.

    :)

    10 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  14. When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.

    10 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  15. Allow agents to view and download their full commission and royalty report from the widget that displays the totals.

    10 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  16. Have a field for: Referral? "yes" or "no"

    If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.

    This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals…

    10 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  17. Create a date field in Opportunities for "Cleaning Date". We would like to be able to set this date in the opportunity key dates section.

    10 votes

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  18. It would be extremely helpful if our opportunity dashboard for compliance requests included the expiration date of a listing agreement or buyer representation agreement. We just went through the very tedious process of archiving over a thousand opportunities from the compliance dashboard, many of which were listings that did not sell or buyers that did not buy. The only way to do this was to open each opportunity and re-open the documents. We have a submission date and an est. closing date....can we get an expiration date added so we can archive expired opportunities faster?

    10 votes

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  19. Please enable the mass edit to apply to all selected contacts rather than the current limitation of only those on the same page.

    I'm enhancing my contacts with tags. I have found that the system only allows me to mass edit contacts that exist on the same page in Command even though I have checked multiple contact profiles (that are presented on other pages of contacts).

    IE I want to add 'family friend' to contacts that appear on pages 1, 5, 22, and 27, but the system only applies the family friend tag to the two contacts appearing on page…

    10 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  20. it would be nice to customize the task chart
    ie remove " assigned to"

    10 votes

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    in the backlog  ·  4 comments  ·  Tasks  ·  Admin →
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