Show Email Open as Contact Timeline Activity
I send out email campaigns regularly through KW command to my sphere of influence. When I go into a profile to see activity on their timeline, it shows that the email was sent, but doesn't show if it was opened or not.
Is there a way to add their activity on the recent campaign, for example, whether they opened, clicked, etc...?
Stephen Laredo
shared this idea
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Eleanor Martin
commented
The emails that I send from command are not viewable in command or KW email. I can see that they were sent but not the content of the email. Please make them viewable in command.
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I have to imagine it's somewhat simple to add this to the timeline, as the reports widget is capturing this now. It's not real useful in the manner it's presented, but it's there.
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Kevin and Jennifer Hanley
commented
Every agent should want this! It will let us know who is actively looking at our emails and needs a phone call.
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Stephen Laredo
commented
I heavily use campaigns to market to my network. I'd like to be able to see whether or not somebody opens a campaign on their Command profile.
This way, I can identify in my database who is looking at them and who isn't. I can see if an email was sent, but I can't see if it was viewed on their profile.
The only way I can see that now is in the reports of the campaign.
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Tonya Cozart
commented
this would be super helpful
