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Command: Messaging and Notifications

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Option to Unsubscribe from One, Many, or All SmartPlans

I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

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LABS Team shared this idea  ·   ·  Report…  ·  Admin →
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  • LABS Team commented  ·   ·  Report

    It seems that when someone unsubscribes from email marketing through Command it is only for ONE smartplan.
    It would be great if when someone unsubscribed from Command mail that it unsubscribed them from EVERY smartplan rather than just one.
    Alternatively if we could get a notification that they unsubscribed so we can manually remove them (until this feature becomes available that it is automated).

    Having some people frustrated saying they are unsubscribed but it isn't working because they are still receiving other emails.