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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. 2 votes

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  2. Current Issue:
    At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:

    It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.

    It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and…

    10 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  3. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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  4. 2 votes

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  5. 2 votes

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  6. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    3 votes

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  7. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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  8. 2 votes

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  9. 2 votes

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  10. Change address labels to be: "property" address and "mailing" address. This would be clear and consistent with the world. The curent, "home" and "add an address" - that then use "home" and "mailing" on a different screen are confusing. Let's keep it simple, keep it clearly identifiable, and keep it consistent.

    Thanks.

    1 vote

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  11. 2 votes

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  12. 2 votes

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  13. pre built Opportunity pipeline tasks with smart dates dates in a library to download like smartplan library.

    It is very tedious to build out a task list for the entire opportunities pipeline. This would save agents a ton of time and make the opportunities pipline used more than just by TCs

    1 vote

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  14. Be able to choose the date layout for Latin America... where the days go first, then the months and then the year.

    1 vote

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  15. Update the home evaluation tool to capture and notify agents of the address entered, even if the consumer doesn’t complete the full form. This ensures agents can see potential leads who showed interest but didn’t submit their contact info, allowing for follow-up strategies like targeted ads or direct outreach.

    2 votes

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  16. To be able to export & download smartplans and the content

    1 vote

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  17. We would like contingency due dates to populate as task reminders, that way associates can be easily reminded of them and not forget!

    2 votes

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  18. Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote

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  19. Add confetti when an agent submits their commission tab. We have agent's who say they have submitted their commission tab, when they have not. This will allow us to tell them that "unless they see confetti, it hasn't been submitted!"

    1 vote

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  20. 2 votes

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