Skip to content

Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

617 results found

  1. Is there any way an agent can send a recruit lead (potential new agent) to our leadership team through Command?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I have Red X Vortex Power Dialer. When I make my calls with them, i have to back into command to document the call resolution. I see the "call" option in command (specifically on desktop), but when I click on it, a window pops up for me to choose a dialer, and vortex isnt an option. I spoke with Vortex tech support and he said from what he was told it was KW who is declining to integrate with them, theyre open to that option. I'd be a game changer if I can make command my one-stop-shop for my calls…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Command App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. How do I export a copy of my referral agents with their contact information?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Referrals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The banner video on my site is so dark it can hardly be seen. How do I remove this darkness

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I’m the Compliance Manager for our Market Center, and I’ve noticed that roughly 20% of the opportunities submitted for compliance review are missing a property address. This creates delays and additional follow-up during the review process.

    I would like to submit a feature request to make the Address field required within Opportunities before a compliance submission can be completed. Requiring this field would help ensure more complete records at submission and improve overall processing efficiency.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. If a contact calls me with a question from an email I sent via smartplan, it would be really helpful to be able to open and see that email from their timeline.

    For example, I send out monthly neighborhood nurture emails via a smartplan, and a contact called about a specific house in the email. I couldn't see what they were talking about because I can't open that email.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Right now, I can only add full addresses for contacts; and not have reminders on what cities they live in if I have that info. Would be nice to have the option to at least enter their town/city if that is known

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I know contact who are interested in certain zipcodes and I'd like to add the zipcodes they are interested in VS having to to pick neighborhoods. Would be nice to enter a zip code in the neighborhood and command can auto-pull the neighborhood names based on that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I undersand the need for the Login for lead capture, but I don't need it as a new agent. I would like to have the Login page only if I set Forced Registration to number. If it is unrestricted, the Login in the navigation bar should come off. This way the navigation is more simplified. Esp since someone can easily navigate propertied on zillow or redfin, it is a little redundant on a personal website.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. When someone's address is Hermitage, TN command is changing it to Nashville, TN and that's not correct so then mailing label is wrong. This needs to be corrected so that Hermitage is pulling up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I think it would be great to have the option to add the same Note or Activity to multiple contacts, especially when you are documenting activities on an Opportunity with multiple participants (Husband/Wife, business partners, etc.). This would prevent the need to duplicate all the notes added.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Retainer Management (KW Command) – Internal Tracking & Controls (for 7.B. Retainer) to the TXR 1501

    To ensure Paragraph 7.B is consistently administered and auditable, the Licensed Sales Associate will track the retainer inside Command by assigning the retainer requirement directly to the Buyer’s contact record at the time the TXR-1501 is executed. The contact record will include standardized custom fields (or a checklist) for: Retainer Amount Due, Due Date, Payment Status (Unpaid / Partial / Paid / Waived), Date Received, Method (check/ACH/card), Receipt/Transaction Reference, and Notes. The Associate will also attach supporting documentation (invoice, receipt, email confirmation, or ledger…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Opportunities  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Can you update the way our phone number appears in emails. My marketing profile is entered 407-616-3513, but in the email it appears +14076163513 (with no spaces).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Have the ability to clear out contacts from this list that the user has previously attempted to import into their Command Contacts, but failed. Or be able to identify which contacts in this Not Yet Imported list have failed import before so users can ignore these and only import new contacts that have not been attempted before.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Command App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I am looking for a way to narrow results based on my own check marks (not built in filtering). For example, having the criteria in my head, and checking the ones I want on my short list just by checking the boxes I then want to export THAT short list to csv

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I have clients and potential clients who speak multiple languages. It would be great if smartplans could change language instead of having to make a new one. It would be great if you could set a preferred language for a contact and the smartplan would change for it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Make it possible to Print Out SmartPlans so agents can edit and review steps without having to take screenshots.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Activity Tracking Report now under Activity & Custom Reports inside Business Reports only for CommandMC,

    This report is essential for individual agents - this is something KW recommends them to track daily, so we need to make it easier for them to do so

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?