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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit

    2 votes

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  2. 2 votes

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  3. When we enter contacts into Command that need to be linked, it would be awesome that when after you enter the first contact, and then when you start on the second and you "Add a relationship" ....if the Collaborator and Tags automatically populated to the second contact...that would be amazing!

    4 votes

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  4. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  5. I am working with a team to help set up a more functioning COMMAND system. There are remnants of 3 old classification "ideas", most aren't being used. Upon inquiring to support, I found the exports and/or reports I need are not available. As functions have been released, it is necessary to clean up old workarounds to incorporate the new features. Doing some clean-up is needed and there is no way to easily query what is in the system. Any user created fields and assignments to clients should be easily accessible for reivew.

    (My KW support case 1103396). Reports I could…

    1 vote

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  6. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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  7. We were trying to enter the information for an outside agent referral and it would not accept the details and let us click the button. All fields were filled in and we couldn't figure out what was wrong. After multiple tries we removed the dash from the zip code. We had used the 12345-6789 configuration of the zip code. After removing the "-4 digits" it worked. There was not a dialogue box or error message that showed what was wrong.

    1 vote

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  8. add the ability to send a customized email on KWRI BDay Plan Smartplan . I would like to send vouchers and invitations as a gift

    1 vote

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  9. adding some additional search parameters to what we currently have...maybe not all of the ones available in mls but at least the 20 most used would be a great start. I'm currently having to set up reccurring searches through mls for more than half of my contacts instead of command due to lack of filter options.

    2 votes

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  10. 2 votes

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  11. Simply let us add the Home Value widget to the home screen & let us place it where we want on that page. The home page is very limited for users. Thank you

    1 vote

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  12. have the possibility of creating email lists for smartlans emails

    2 votes

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  13. Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    5 votes

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  14. 2 votes

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  15. It would be great to be able to "add activity" to a group of people that have been tagged when we send something to the entire group either through a direct mailer or an email etc vs having to add that activity one at a time.

    2 votes

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  16. 2 votes

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  17. We’re running an event campaign with over 1,000 contacts, and I recently encountered a challenge when managing tasks in Command.

    Currently, the system only allows selecting 50 tasks at a time, which makes bulk actions inefficient. For example, I had a task to post on social media and had to manually check off over 1,000 individual tasks, which was extremely time-consuming.

    Would it be possible to enhance Command’s task selection feature to allow selecting more than 50 at a time? This would significantly improve workflow efficiency for larger campaigns.

    1 vote

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  18. Hi team. Can we have a Net Sheet feature added to Command so agents can fill out information and clients can know what their proceeds would be.

    1 vote

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  19. When you open up a contact's profile page, I'd like to see the created date on the left side, under the lead source line. As of now, if I want to see how long I've known someone, I have to take extra steps to search for them in the main page to see the date in the list.

    1 vote

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  20. Add the ability to submit daily activity through the app, not just desktop version.

    3 votes

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