Smart Plan email editor to allow us to add a "Design" element (ie-branded signature) to bottom of simple text email
Current Limitation: When creating an email in a Smart Plan, selecting a "Design" (to add a branded signature) automatically overwrites and deletes any body text currently in the editor. There is no way to combine a simple text body with a graphical signature footer.
The Workflow Friction: Currently, agents are forced to build the entire email inside the Designs editor just to include a signature. This is inefficient because:
Data Loss: We lose work if we try to add a signature after typing.
Editing Difficulty: To make small text edits later, we have to launch the full Design Editor rather than simply typing in the text box.
Proposed Solution: Please allow us to insert a "Design Element" (like a signature footer) directly into the standard Text Email editor without converting the entire email into a Design Template.
Cristi Ragusa
shared this idea