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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Add the ability to submit daily activity through the app, not just desktop version.

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  2. 2 votes

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  3. In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.

    2 votes

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  4. Currently, when using the command, I have to open a new tab in Chrome every time I switch between different functions. Would it be possible to develop an option to add a tab on the top? This way, we wouldn't have to constantly switch back and forth or refresh the command, making the workflow more efficient.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  5. 3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  6. When you create am email list for an email campaign, you can load all the contacts from you database for that list you are creating. This system is ALSO pulling archived contacts into that email list. If you select all to add to your email campaign you are including archived contacts in that list. The system will see those archived contacts, to the list but will not send emails to them due to being in the contact archive. I would love for the system to just not add any archived contacts to any campaign including email campaigns. There is a…

    24 votes

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    working on it  ·  1 comment  ·  Campaigns  ·  Admin →
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  7. Notes left for MCAs and compliance to or from agents - place a little "Mark as Unread" - because sometimes I am communicating with an agent as an MCA and check a message sent, and find out it was meant for our compliance person. They miss it because it's no longer indicating there's a message for them.

    1 vote

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  8. It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.

    6 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  9. I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.

    6 votes

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  10. It would be very helpful to have the ability to update "linked" contacts all at once. For example, if I update a contact's address, home anniversary, or conversation notes, it would save time and ensure all linked contacts remain up to date. A prompt or option to "update connected contacts" when clicking save would make the process more efficient and help maintain consistent and accurate information.

    8 votes

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  11. 2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  12. We need to add the option to filter by condominium to the Listing search filter, many agents have many properties in their database and this will make the search easier

    Our agents have many properties in their database, and it is difficult to remember the street name of all the properties. Because of this, I request a new filter category to optimize the search for these agents. Please include the search for condominium

    2 votes

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    under review  ·  1 comment  ·  Listings  ·  Admin →
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  13. having a kanban visualization model, thus being able to visually identify which phase of the funnel the customer is actually in, this way we will be able to monitor the customer with greater precision.

    1 vote

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  14. Every CRM I know has a form creation function, whoever responds to this form is automatically entered into the command, avoiding manual work for this purpose.

    1 vote

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  15. Since Realtors do 90% of their work Thursday through Monday why not do command maintenance on Tuesday and Wednesday rather then disrupting Our work?

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  16. Link MLS to Command Contacts so when a property is listed on MLS that matches the Contact in Command, it is shown as an Active, Coming Soon, Expired, Cancelled, or Withdrawn listing. The KW agent should be able to add a widget on to the Home screen so we can see at a glance the listings that have been recently changed that are matching addresses in our contacts. We should be able to remove the listing if we see that the listing is not actually the same as the address on the contact. We should be able to filter and…

    1 vote

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  17. Have the ability to send monthly market update postcards, using the same data as the "Neighborhood Nurture" emails, but in postcard form.

    This would allow users to automatically create highly customized mail pieces specific to each individual's neighborhood and address and send them out to whole mailing lists.

    2 votes

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  18. need additional filters for fee simple land vs leased land. Amount of HOA fees, private pool vs community, 55 community or not in a 55+ community

    1 vote

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  19. Managing large email lists is challenging when trying to exclude certain groups. It would be helpful to have the ability to deselect specific groups of contacts without unchecking every individual contact, streamlining list management.

    2 votes

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  20. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    3 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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