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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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919 results found

  1. Can we get the Opportunity Name (shadow) in Command to say "Property Address" NOT the Contact Name. The Contact name is ALREADY in there. It makes it impossible to find the Opportunity in Command when it's put in with a Customer/Contact name.

    2 votes

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  2. When importing a list of contacts it would be great if we could have an opportunity automatically be created at the same time similar to how Command MC allows us to add to recruit pipeline.

    1 vote

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  3. 2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  4. Could we have the opportunity to add non-KW listings to an advertisement to highlight them as paid ads to attract leads?

    For example, highlighting all recently price-dropped properties to attract buyer leads?

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. Right now, there is not a way to bulk action change account. Would love to see this bulk action feature added so you don't have to one by one change account or export the contacts and reimport to your personal account.

    1 vote

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  6. Add the option so that once an Opportunity is changed to a different stage, it would automatically send a specific email out to that client. For example: An Opportunity changes from a stage called "Showings" to a stage called "Under Contract" - An email would automatically be sent out with details for the clients next steps.

    2 votes

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  7. Have separate fields for First name, Middle name, and Last Name. We have some couples that only have 1 email address or no email and only an address. We would like to put John & Jane in the first name field, then Doe in the Last name field. As it sits right now for those that we have both names in it will only put the first (John) in an email sent... not John & Jane. So it'd make it nicer and more clean to have them in separate fields.

    3 votes

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  8. We need the agent to be able to select which images they want to display to the consumer (app/website).

    Currently, the agent has the option to display all images on the KW apps and website or hide all images. For a better selling experience, it should be possible for the agent to upload all images for a listing and then select which images they want to display or not on the websites (but still have them available on Command). The advantage is that the agent has more photos available in Command (in addition to those displayed on the website) to…

    2 votes

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    under review  ·  2 comments  ·  Listings  ·  Admin →
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  9. 2 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  10. On a contact when you go to 'add activity' on the list of 'interaction type' I would like you to add 'door drop' or 'pop by' on the drop down menu. Then I can mark the days I personally show up at peoples homes with a door drop and then I can add notes if they were home or not.

    4 votes

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  11. Allow an agent to import team tags instead of having to create the same tag in the agent account.

    3 votes

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  12. Make it ok to put the same phone number on multiple contacts. That is a reality that should be addressed.

    4 votes

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  13. 2 votes

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  14. Current Issue:
    At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:

    It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.

    It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and…

    11 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  15. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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  16. 2 votes

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  17. 2 votes

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  18. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    3 votes

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  19. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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  20. 3 votes

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    under review  ·  1 comment  ·  Designs  ·  Admin →
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