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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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621 results found

  1. Copy an email campaign from my personal to the group team Command account

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  2. 2 votes

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  3. Have KW Contacts integrate with a skip tracing service to update information fields. Make it optional (like merging duplicates) in case we need to keep the information we have for smart plans.

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  4. I would like to be able to add pictures and scans into my contacts information

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. 2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  6. When creating an address for a contact (It was a PO Box) I cannot manually type in the state. I have to search for the state even if I put the correct abbreviation for the state. So annoying!

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. Add a ‘Documents’ button to the contact record so we can save and organize documents even before the contact becomes an opportunity.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. It would be nice to add a contact while I am already on a contacts page so I don't have to keep clicking on the "back to contacts " tab to back to the contacts list and click "create a new contact". I often come home from networking events and have a stack of business cards and causes extra steps in adding one new contact after another

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Allow the compliance chat via Command App.

    Agents should be able to respond to compliance coordinators using their Command App. This will allow agents to respond quickly while they are busy with their business. Currently they have to sit infront of a computer to respond to these.

    2 votes

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    0 comments  ·  Command App  ·  Admin →
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  10. It would be highly valuable if Command could incorporate functionality similar to what Delta Media Group currently offers—direct MLS integration. Specifically, when a listing event occurs (such as a new listing, price change, open house, or status update), the system could automatically generate a corresponding post for the agent’s connected social media accounts. Ideally, these posts would be created within Campaigns for simple one-click approval. This would ensure agents remain fully compliant while significantly reducing the time and effort required to manage their marketing. By streamlining MLS-to-social automation within Command, agents would gain a seamless, efficient, and compliant way to…

    10 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  11. 2 votes

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    0 comments  ·  Reports  ·  Admin →
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  12. Frequently, when I search for properties, specific neighborhoods are not available as selectable options. A prime example is the community of "Westlake" in the Loxahatchee area. While the surrounding areas are visible, Westlake itself is missing. This happens with many other neighborhoods as well.
    This problem also carries over to the Design Center, as these same communities are often unavailable when I try to create a "Neighborhood Snap."
    Having complete and accurate neighborhood data is critical. Could you please look into why these areas are not in your system and let me know if there are plans to update the…

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  13. Hi Team,

    I'm writing to express concern about the limited functionality of Gemini Pro within our system at KW. When it was first released, our agents had access to a variety of features that were incredibly popular and are now no longer available.

    Some of the most missed features include:

    Staging photos of vacant properties

    Prompts to create images and flyers for social media

    Prompts to generate videos

    These tools were a huge benefit, especially for new agents who don't yet have the revenue to invest in paid subscriptions for other platforms like ChatGPT Pro or Gemini Pro. The ability…

    42 votes

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    under review  ·  3 comments  ·  Settings  ·  Admin →
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  14. Other email sites like mailchimp and flodesk offer an option for sending at the optimum time for your database open rate.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  15. Add financing options & acres to the page where we add a "Saved Search". I work with a lot of veterans & I don't see a way to set them up seeing only homes that will go VA financing. Plus I don't see where & can search by lot size either if I have a buyer wanting a home that's on 1+ acres.

    6 votes

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    under review  ·  2 comments  ·  Settings  ·  Admin →
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  16. May you add the language as an option or the opportunity to select other so that I may type it in?

    2 votes

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  17. When using the arrows for the next or previous contact the info on the right side (notes, smart plans etc) does not refresh!

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  18. Agent María González Expósito requests that, when creating a list in Command, it should not be necessary to manually select the currency and unit of measurement (C.A. or m²) each time.

    She wants there to be a default setting for these fields or, at least, to be able to search more quickly by typing the first letter of the currency, country, or unit of measurement (for example, typing “S” to find Spain).

    Her goal is to streamline the process of creating lists.

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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  19. 4 votes

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  20. In the "My Referrals" section, referrals should be automatically assigned a system tag based on their status. For example, referrals marked as Lost should have a "Lost" tag. Currently, when viewing All referrals, there’s no clear way to identify which ones are Lost, Pending, Active, Funded, Expired/Canceled, or Rejected. Adding visible status tags would help quickly distinguish each referral’s status.

    4 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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