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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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922 results found

  1. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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  2. We were trying to enter the information for an outside agent referral and it would not accept the details and let us click the button. All fields were filled in and we couldn't figure out what was wrong. After multiple tries we removed the dash from the zip code. We had used the 12345-6789 configuration of the zip code. After removing the "-4 digits" it worked. There was not a dialogue box or error message that showed what was wrong.

    1 vote

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  3. add the ability to send a customized email on KWRI BDay Plan Smartplan . I would like to send vouchers and invitations as a gift

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. adding some additional search parameters to what we currently have...maybe not all of the ones available in mls but at least the 20 most used would be a great start. I'm currently having to set up reccurring searches through mls for more than half of my contacts instead of command due to lack of filter options.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. 3 votes

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  6. Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    6 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. It would be great to be able to "add activity" to a group of people that have been tagged when we send something to the entire group either through a direct mailer or an email etc vs having to add that activity one at a time.

    3 votes

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  8. When you open up a contact's profile page, I'd like to see the created date on the left side, under the lead source line. As of now, if I want to see how long I've known someone, I have to take extra steps to search for them in the main page to see the date in the list.

    1 vote

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  9. Add the ability to submit daily activity through the app, not just desktop version.

    4 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  10. 2 votes

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  11. In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.

    3 votes

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  12. Currently, when using the command, I have to open a new tab in Chrome every time I switch between different functions. Would it be possible to develop an option to add a tab on the top? This way, we wouldn't have to constantly switch back and forth or refresh the command, making the workflow more efficient.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  13. 3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  14. When you create am email list for an email campaign, you can load all the contacts from you database for that list you are creating. This system is ALSO pulling archived contacts into that email list. If you select all to add to your email campaign you are including archived contacts in that list. The system will see those archived contacts, to the list but will not send emails to them due to being in the contact archive. I would love for the system to just not add any archived contacts to any campaign including email campaigns. There is a…

    25 votes

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    working on it  ·  1 comment  ·  Campaigns  ·  Admin →
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  15. Notes left for MCAs and compliance to or from agents - place a little "Mark as Unread" - because sometimes I am communicating with an agent as an MCA and check a message sent, and find out it was meant for our compliance person. They miss it because it's no longer indicating there's a message for them.

    2 votes

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  16. It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.

    10 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  17. I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.

    16 votes

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  18. It would be very helpful to have the ability to update "linked" contacts all at once. For example, if I update a contact's address, home anniversary, or conversation notes, it would save time and ensure all linked contacts remain up to date. A prompt or option to "update connected contacts" when clicking save would make the process more efficient and help maintain consistent and accurate information.

    9 votes

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  19. 2 votes

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  20. We need to add the option to filter by condominium to the Listing search filter, many agents have many properties in their database and this will make the search easier

    Our agents have many properties in their database, and it is difficult to remember the street name of all the properties. Because of this, I request a new filter category to optimize the search for these agents. Please include the search for condominium

    2 votes

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    under review  ·  1 comment  ·  Listings  ·  Admin →
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