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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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621 results found

  1. Please move or make it moveable the support bubble/button on the bottom right of the screen. When I am editing smart plans, it covers the "cancel/save" words.

    4 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. Could there be an option for printing just a select amount of contacts in your database? This will save time and conserve resources by reducing waste.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Per the product team, currently, there isn't an option to select specific dates when it comes to showing activity reports results.

    "this week" means 8 days ago. If today is May 6, 2025, then 8 days ago would be April 28, 2025.

    "last week" mean 14 days ago. Using the same reference date of May 6, 2025, that would place "last week" on April 22, 2025.

    Users would like to select a specific date range.

    38 votes

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    under review  ·  4 comments  ·  Reports  ·  Admin →
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  4. When working in the KW Command Design editor, I’ve noticed that when I set my design text color to white (or any light color), the text in the editor itself also turns white—making it almost impossible to see or edit. It would be really helpful if the editor could default the text color to black or provide a way to make it more readable while editing, regardless of the final design color. This would make it a lot easier to make changes and avoid mistakes when working on marketing pieces. It's a small change that would go a long way…

    2 votes

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    0 comments  ·  Designs  ·  Admin →
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  5. 3 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  6. Easier and more efficient tech troubleshooting with remote log in access like Reppert factor. Tech Support feels antiquated to constantly screenshot issues - would be nice to actually have a phone conversation as well as the chat doesn't always translate well when it's technical.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  7. When sending messages via Twilio, the agent would like to insert a letter or template, but this feature appears unavailable. Also, within the SmartPlans timeline, there is no option to delete outdated newsletters.

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  8. When the agent clicks on a lead's name in the Campaigns section, nothing happens. The expectation is that clicking the name would redirect the agent to the corresponding contact profile in the Contacts section, but this is not occurring. As a result, the agent must manually enter the lead information into the system, which is causing frustration.

    4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  9. Idea: Assignees of Contacts get a Command notification whenever a new note or activity has been added to the contact their assigned to. While beneficial for solo agents, this would also be extremely beneficial for teams and ensure that all assignees of contacts are easily notified when something new happens with a contact their assigned to.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Be able to send saved searches to multiple email addresses for the same contact.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  11. Use legal name field for contact for dotloop integration and docusign instead of the general name field. The general contact name field at this time has to be the clients "legal name" in order for it to carry over as the signatory name but is too formal in most cases when using smart plans or campaigns.

    John Doe - Contact name (becomes signatory name for documents)
    Jonathan Doe - Legal name (does nothing) - so Jonathan Doe needs to be the contact name - but then sounds too formal in smart plans and campaigns etc

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  12. Also include when sharing my business card via the app

    8 votes

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    2 comments  ·  Settings  ·  Admin →
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  13. Enable the GMail feature of Read Receipts to our KW Email accounts.

    4 votes

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  14. Add the ability to locate KW Agents on the referral map based on their business center location.

    10 votes

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    under review  ·  3 comments  ·  Referrals  ·  Admin →
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  15. improve the Command App for phones to bring all the new lead info to the email with the ability to call, text,or reply to potential leads from the notification, without logging into command

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  16. When splitting a PDF and selecting the document type, users are still required to manually name each split document. Having Command auto-name the documents based on the selected type would help streamline the process and save time.

    9 votes

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  17. When creating tasks under stages in Opportunities- We should have the ability to assign the person who create the opportunity as the selected signee instead of having to manually assign the tasks as they come up.

    4 votes

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  18. For customization in emailed designs, the property address TOWN would be a real useful field as a merge item. I assume it would be |ContactCity| or something to that point.

    Should be easy to add to the pick list, as well.

    It would facilitate emails like "Hello |ContactFirstName|, here's the latest real estate newsletter for |ContactCity| :"

    2 votes

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    0 comments  ·  Designs  ·  Admin →
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  19. 3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  20. 3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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