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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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833 results found

  1. Agents are unable to efficiently review and edit multiple contacts while navigating through the Database. The current single-window approach disrupts workflow and causes loss of context when switching between contacts.

    To address this, we propose returning the Contact Name as a link feature Command previously had. Agents could open multiple contacts in separate tabs within the database view, by right-clicking on the contact name and selecting "Open Link in New Tab" button.

    This allows for standard desktop browser Tab management features, such as tab closing, reordering, and grouping which all would enhance user experience and productivity.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  2. The ability to have an email sent to myself (command user) with all tasks & birthdays etc due that day as a reminder. (Most crms have this feature)

    4 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  3. A large proportion of listings in our area are held under a trust or other legal entity. It would be great if, instead of doing a 'workaround' there were a field in the docusign details to enter the name of the entity buyer or seller so it could map and populate the corresponding field on the legal documents.

    1 vote

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  4. Updating a Current Checklist with new items - Currently cannot save a new task item into a checklist.

    1 vote

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  5. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    2 votes

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  6. We need the ability to merge two contacts that both have agent site connections. If a client creates a new account on the agent site or app after they already have an existing agent site connection, it creates a duplicate contact that cannot currently be merged. We need the ability to merge these duplicate agent site connections when they occur.

    3 votes

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  7. We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.

    Collecting this information would be very helpful. An example of what we would need to edit:

    gtag('config', 'TAGID', {
    'user
    id': 'USER_ID'
    });

    7 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  8. It would be nice to attach the information sheets that contacts fill out to their contact card within command. The reason is then you would not have to keep the paper and still have it attached to the person directly and in one system so that you could open the attachment to reference rather than having to find a hard copy of paperwork that they filled out at either a buy or sell consult when they signed contract.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. In mobile command timeline, 1) enable setting a personal default other than 7 days for "days back", and 2) enable at least 120 days in the default. If we use a 90-day phone call routine and are one day late making the current call, the notes from the previous call cannot be seen on the phone. Give some grace.

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  10. Please bring back the ability to see the CAP & Royalty Status Rings for Team Members in the commissions tab! This was vital for our staff to manage our internal reporting and tracking! If this was changed for "privacy" concerns, it could at the very least change to make it an "optional" tab for agents to Allow/Not Allow their Rainmaker and Admins to see their status rings. This puts the control in the agents hands still, but gives teams the option to view it, if allowed, vs just taking it away!

    1 vote

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  11. 3 votes

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  12. I would like a Homebot type option to see sellers what their home is worth to sell, rent, Airbnb and refi. That would

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  13. Applicable for both Agent and MC Command home screens. Drop down menu would appear for additional tabs that exist in that option by hovering over the icons on the left side that navigate Home, Smartplans, Transaction or on the MC side Recruits, Transacts etc. This would allow you to click into the the desired tab reducing the amount of clicks and reducing the time needed for the page to load that has the tabs on it. The example I personally use this for is on the MC side for recruits. I have to click into recruits then also click into…

    6 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  14. Two-Factor Authentication via Command App where agent has to approve login in the app after certain amount of days.

    This seems like a much better and secure option rather than password reset every 90 days. Would also help with the spam phishing attempts to snag agent’s login credentials.

    5 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  15. Allow Luxury templates for agents who are not in the Luxury community. There are many agents like me who do not focus on luxury but sell them when they are referred to us through our database, through different Realtor networks like CRS and local city networks. I have sold luxury properties for years off and on. Luxury is a moving target. In my area median price is now $1.2 M and Luxury is $2M plus. I remember when luxury was $500k. Those same houses are now $2M plus. I know luxury is more about level of service than price range.…

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  16. Instead of having to change the default email to a specific agent, you could have a "team email" as a default option on "team" accounts that allows you to send emails in a campaign to all contacts of the "team" without it having one specific agent's contact information.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. Enable custom template in Designs for postcards go directly to Direct Mail, WITHOUT having to go outside Command (Canva, etc) to resize and then import the properly sized design back into Command. We should be able to mail the designs we create in Command WITHIN Command, without all these extra steps.

    1 vote

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  18. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    57 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  19. Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).

    39 votes

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    working on it  ·  2 comments  ·  Reports  ·  Admin →
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  20. Enable SMS Delivery for DocuSign. Some of our agents have clients that prefer text messages over email. DocuSign has this ability already, it just needs to be turned on.

    2 votes

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