I am experiencing two key issues with the email functionality in KW Command:

Email Deliverability – Emails sent through SmartPlans, particularly to new leads from Facebook, are going directly to junk folders. Since these recipients are first-time contacts, they cannot pre-register my KW email, making this an ongoing issue. This significantly impacts engagement and response rates.
Email Signature – While I can add a text signature, I am unable to include the professional image signature I created, which is essential for maintaining my brand consistency.
I need to ensure that SmartPlan emails are sent from my official KW email, have a higher chance of reaching the inbox (not junk), and allow me to include my full professional signature with the image.

Please let me know how this can be resolved.

Thank you for your assistance.

Best,
Edward Beaudry