MCTT Pre-Release Answers Articles
As an MCTT, I would love to have the answers articles prior to a new launch/release so I am prepared to help agents and answer questions on launch/release day. This will come in handy for arming MCTT's that are not in Labs. I know we have a heads up with our RTT's via slides they receive however I personally would find it extremely useful to have these articles in hand 3-5 days prior to launch/release. Thank you :)
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LABS Team
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