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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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1347 results found

  1. I'm hoping for the ability to modify KW Command Smart Plans, or at least the option to craft a similar plan with the ability to specify a trigger based on contact information for when the Smart Plan initiates.

    Additionally, it would be fantastic to have birthday Smart Plans for a contact's family members. For instance, receiving a reminder a week prior to their children's birthdays.

    8 votes

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  2. I believe it would save all agents an immense amount of time to be able to edit their contacts in a spreadsheet view. This would alleviate the requirement to: select a contact>edit>add phone number (for example)>save>on to the next.

    5 votes

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    1 comment  ·  Contacts  ·  Admin →
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  3. Sending video texts with Twilio

    6 votes

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  4. Hello! We are a growing team and we have run into the issue of our DOO not being able to see all of the Team's opportunities; only the rainmaker can. The only way for them to see the opportunities is if they are assigned to him which seems a bit of a hassle. We don't want to add him as another Rainmaker in Command Teams as that would mess up our reporting.

    So, can we have a function where the team DOO or admin has the ability to see all of the team's opportunities? Or, throw this permission into the…

    6 votes

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  5. When an agent leaves a team, and they have Twilio connected to their account, make it an option to DISCONNECT that account and the team keep it to assign to a new agent. (Like Follow-up Boss)

    5 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  6. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    4 votes

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    0 comments  ·  Reports  ·  Admin →
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  7. Hello, Some CRMs out there are integrated with your email and the CRM is able to keep track of every email you send to a particular contact. It would be wonderful if an agent could integrate their email with Command for this purpose so the agent could see a history of emails sent.

    3 votes

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    1 comment  ·  Contacts  ·  Admin →
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  8. When a contact replies with a sentence explaining why they want to stop, then it does not recognize the request to unsubscribe because it is not a single word "stop". I reply asking contact to reply with just the single word "stop". Not all do this so I need a way to unsubscribe them manually to ensure I don't send communication inadvertantly

    3 votes

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  9. We often time have more than just 2 clients selling a home. I have personally had up to 5 and they all used different contact information. It would be very beneficial to have the ability to add more than two clients to a single opportunity.

    6 votes

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  10. Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems

    6 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  11. After an open house, I would like to be able to assign neighborhood(s) to all visitors who attended the open house. Would need the ability to "look up on a map", not just type in the neighborhood since Nextdoor com does not always have the proper info.

    5 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  12. Say you tag a group of people you met at an event, but 1 person prefers you not contact them through command. They prefer to contact you themselves so you do need their contact information saved. It would be great to have a do not contact icon right next to their name to easily pick them out of the tagged group when setting up smartplans or sending twilio texts.

    3 votes

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    0 comments  ·  Command App  ·  Admin →
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  13. If you accidentally upload a document to a placeholder that is conditionally required or optional there is no way to delete the uploaded document (this goes for required placeholders too, but a document should be uploaded there regardless.) If that placeholder is not needed for that opportunity the document is stuck there forever. Updating the document does no good if that placeholder isn't needed for that file.

    2 votes

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  14. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    3 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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  15. Smart Plan Email Type "Designs" for Team agents do not have an option to include "Contact.First.Name" - This exists for Independent/Individual agents not on a team (or Personal profiles of a rainmaker). This option would help improve emails by giving it a personal touch to the recipient.

    3 votes

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    0 comments  ·  Designs  ·  Admin →
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  16. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    3 votes

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    0 comments  ·  Homescreen  ·  Admin →
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  17. Currently it is not possible to access the Parties To The Transaction for an opportunity within the Command App. Agents often need to contact the lender, title company, or inspector on the go, and it is critical to have access to this contact information within the app.

    6 votes

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    under review  ·  2 comments  ·  Command App  ·  Admin →
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  18. It would be extremely helpful if we had merge tags for agent phone numbers in SmartPlans. I work on a team, and I have to create duplicate smart plans for each agent, with the only difference being their cell number. If we can have merge tags for agent names, why not phone numbers too?

    4 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  19. KWW agents want to see the currency in the Opportunities applet reflect as their country's respective currency rather than USD.

    In this case, for the Philippines, they want to see it reflect as peso.

    2 votes

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  20. it would be nice to customize the task chart
    ie remove " assigned to"

    1 vote

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    tell us more  ·  1 comment  ·  Tasks  ·  Admin →
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