5 results found
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Add Merge Tags to Email Composer
Allow the use of merge tags in the email composer. That way, we can send a simple email and customize it to the contact instead of making it generic for everyone.
16 votesThis has been released! Check out our answers.kw.com article to learn more about composing an email in Contacts: https://answers.kw.com/hc/en-us/articles/29105788784659-Send-a-One-Off-Email-to-Your-Contacts-in-Command
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Be able to create and save email and text templates.
Ability to create and save email and text templates. Have access to those templates from the contact page. i.e. from the contact page, select "email", then be able to search and select a pre-written email template. Texting would work the same way.
1 vote -
Authenticate .kw.com Email Domain
Google has recently made an announcement that is requiring email domains to be authenticated in order for marketing emails to be delivered. This update will affect anyone who uses a custom email for things like mass marketing, batch emails, action plans, etc. Emails will need to be authenticated to prevent the messages from going to the recipient's spam folders or blocked by their email servers. I have actually already seen it start to happen with emails I am sending out.
Here's the announcement from Google: https://blog.google/products/gmail/gmail-security-authentication-spam-protection/
In order to prevent this, the DNS records for the email domain would have…
2 votes -
Make Twilio time zone specific
Twilio texts only send between 10am to 2pm CST and this doesn't work well for our time zone of EST. It would be great if Twilio was time zone specific.
2 votesThis feature has been released! Check out this article on how to change your time zone settings in Command: https://answers.kw.com/hc/en-us/articles/25030490331155-Select-Your-Time-Zone-in-Command
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Add an Option to SEE ALL NOTIFICATIONS from the bell icon in Command and open all in a new tab
Similar to Facebook notifications, I would love to be able to see all notifications on one page and show which ones were read or not and leave the bell icon to show new notifications. It would be helpful to go back and see a notification that may have been previously dismissed. It's not convenient to always have to click "See older notifications" and once dismissed, you can't go back and find it again.
Nichola McKay - Transaction Coordinator
1 voteHi there! You can now see both Read and Unread notifications in the Desktop Notifications menu. Check out our article for more information here: https://answers.kw.com/hc/en-us/articles/13811088966035-View-and-Manage-Command-Desktop-Notifications
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