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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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126 results found

  1. Add spaces to the phone number when you are viewing the contact from the opportunity.

    Currently you can see spaces in the phone number in the app and on the contact card. When you need to quickly see the phone number in the opportunity it's HARD to read when you need to quickly call.

    1 vote

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  2. Under "parties to transaction", when creating a new party, it requires company nickname & address. Make this an optional field. This info is not on a contract. Because the fields are required, you can't create the new party & have to record it in notes instead.

    4 votes

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  3. 2 votes

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  4. 5 votes

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  5. Teams are able to add assignees to opportunities so both agents are able to see the opportunity. Single agents should have the option to add agents in their market center to their opportunities if they are splitting the deal or working as a mentor on the deal. This way the other agent can have access to the whole opportunity and see the documents.

    12 votes

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  6. Currently, notes can be added to an opportunity, but not during the initial creation process. It would be beneficial to have the ability to add a note at the time of setup. This would allow for quick reference when managing multiple opportunities, providing an additional way to mentally keep them organized beyond an opportunity tag.

    1 vote

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  7. One of our Listing Services is FMLS. There is a per Transaction fee of .0012%. We cannot enter that because Command currently does not allow this.

    This would certainly be a help to Agents, MCAs, TCs & more (with less errors & duplication of work!)

    2 votes

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  8. 2 votes

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  9. 2 votes

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  10. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    4 votes

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  11. We often have scenarios in probate situations where there are 4 or 5 siblings selling their parents home. DocuSign only pushes 2 of those to the envelope and I have to add the rest.

    10 votes

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  12. pre built Opportunity pipeline tasks with smart dates dates in a library to download like smartplan library.

    It is very tedious to build out a task list for the entire opportunities pipeline. This would save agents a ton of time and make the opportunities pipline used more than just by TCs

    1 vote

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  13. Add confetti when an agent submits their commission tab. We have agent's who say they have submitted their commission tab, when they have not. This will allow us to tell them that "unless they see confetti, it hasn't been submitted!"

    1 vote

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  14. The ability to pin opportunities to the dashboard. It would be a great feature to be able to see at a glance my active opportunities (further helpful to see those I'm actively working on regardless of whether they are buyer or seller). Currently I have to keep a running list in another program.

    1 vote

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  15. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    1 vote

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  16. 2 votes

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  17. 2 votes

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  18. Bring back the ability to email individual offers to clients. This was taken away in the new offers platform. I used this option on every deal and now I can't. I have always tried to keep my system the same for everyone so this being removed is a big setback for me.

    5 votes

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  19. Is input being accepted about the functionality of adding offers in the new system? Having to choose one in our market center from KWmls makes a ton of extra work for us. We have agents all over the state.
    AND I can't even help them by adding an exclusive listing because my only option is to have myself as the listing agent.
    We used to just be able to put in an address and that was SO MUCH better!!!

    2 votes

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  20. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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