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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

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137 results found

  1. One of our Listing Services is FMLS. There is a per Transaction fee of .0012%. We cannot enter that because Command currently does not allow this.

    This would certainly be a help to Agents, MCAs, TCs & more (with less errors & duplication of work!)

    2 votes

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  2. 2 votes

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  3. 2 votes

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  4. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    4 votes

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  5. pre built Opportunity pipeline tasks with smart dates dates in a library to download like smartplan library.

    It is very tedious to build out a task list for the entire opportunities pipeline. This would save agents a ton of time and make the opportunities pipline used more than just by TCs

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  6. Add confetti when an agent submits their commission tab. We have agent's who say they have submitted their commission tab, when they have not. This will allow us to tell them that "unless they see confetti, it hasn't been submitted!"

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  7. The ability to pin opportunities to the dashboard. It would be a great feature to be able to see at a glance my active opportunities (further helpful to see those I'm actively working on regardless of whether they are buyer or seller). Currently I have to keep a running list in another program.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  8. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  9. 2 votes

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  10. 2 votes

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  11. Bring back the ability to email individual offers to clients. This was taken away in the new offers platform. I used this option on every deal and now I can't. I have always tried to keep my system the same for everyone so this being removed is a big setback for me.

    5 votes

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  12. So we are able to create tasks linked to an opportunity and make it repeating, however we are unable to make a repeating checklist task through the Opportunity Stages & Checklists customization. It would be helpful in particular for the Cultivate phase to have a repeating follow up call task that automatically is created to keep in touch with potential future listings/buyers, rather than having to create a task for every new opportunity in the Cultivate phase.

    1 vote

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  13. Is input being accepted about the functionality of adding offers in the new system? Having to choose one in our market center from KWmls makes a ton of extra work for us. We have agents all over the state.
    AND I can't even help them by adding an exclusive listing because my only option is to have myself as the listing agent.
    We used to just be able to put in an address and that was SO MUCH better!!!

    2 votes

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  14. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  15. Under the old system, agents could put in a dollar amount for commissions if they wished, and Command would do the math for them. Since moving to transactions, our agents are forced to input a percentage, which doesn't always match up perfectly with the flat fee they've agreed to. They're left reaching out to leadership and asking us to change it, which takes up time and resources that previously weren't necessary.

    3 votes

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  16. Add 'Cash' as a selectable value for 'Finance Type' in Opportunity Details. Currently, selecting 'None' results in two dashes being displayed. This can be confused with the data have potentially been omitted, rather than a clear statement of 'This Buyer intends to use cash', which is an important detail.

    2 votes

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  17. Ability to checkboxes for multiple names and search for a name by typing when adding assignee to an opportunity (like you can with a collaborator on a contact)

    2 votes

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  18. Ability to assign tasks to a client that shows up in the daily (or weekly) updates. For example - Seller to schedule terminate utilities. Or, Seller to provide contract to their mortgage officer. etc

    1 vote

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  19. 2 votes

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  20. Several agents in our MC are utilizing the "Create New Version" feature in the Documents checklists in their opportunities. When creating the new version, they have the ability to name the new version to anything they desire, but there currently is not a feature allowing agents to rename the original version. Since this feature is used most often when a deal falls apart, agents are more likely to know the details of the original version before they know anything about the new version, but it is still only ever called "Under Contract". If we had the ability to change this…

    3 votes

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