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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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Consumer App and Websites

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88 results found

  1. Additional display toggle options are needed to add legal text and links from the "Compliance" section of the Marketing Profile to display more prominently on Page Headers, within Page Navigation Menus, or modules on the Homepage, so these links and disclaimers have greater visibility, based on the Agent's local compliance rules or personal preferences.

    Licensing bodies will often require Licensed Agents that have professional websites to include specific links or legal verbiage on the homepage to remain compliant. For some organizations, including required content in the legal footer section at the very bottom of the page is NOT sufficiently compliant.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  2. Today, agent sites do not fully exploit their potential as a lead capture tool. And this is a huge waste, because through the Campaigns module, we can create campaigns on the Google Display Network and remarket our contacts, which is very powerful. But unfortunately we cannot use this, because we have to direct the leads to the website.

    And on the website, the experience of requesting contact with the agent is not at all intuitive:

    First, the lead needs to click on 'Contact KW' (which could be translated as 'Send Message')

    Second, a popup appears for them to log in,…

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  3. It would be useful if the person contacting thorugh the Website had to fill in not only their names and e-mails, but phone number and city and state. Too many spam e-mails come through there. Thank you!

    17 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. Results currently only show MC location city.

    7 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  5. I'm from Portugal and I want to use the default form on a landing page I am creating.
    Unfortunately in the phone number it comes with the area code of the USA as default. There is no possibility to personalize the form to have the portuguese or any other area code as the default. This causes portuguese numbers to be invalid (as simple as it is to change the area code in the website some clients might not understand it).
    I would like to ask to have this changed. This used to be a problem in command when adding contacts,…

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  6. when the customer gets the home valuation, it comes like $527.18K. The consumer does not understand. Prefer it to look like $527,180. Zillow, Realtor etc show in that format.

    4 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  7. Currently, the transparent header feature on agent websites offers great flexibility for sleek, modern design. However, when agents use a logo with white, it becomes invisible when the user scrolls down, as the background becomes opaque. This creates a branding issue, as the logo essentially disappears from the site view.

    I would suggest introducing an option to upload an alternate logo specifically for use when the header transitions from transparent to a solid background. This way, agents can maintain consistent branding across all scrolling states, ensuring that their logos remain visible and recognizable throughout the entire user experience.

    1 vote

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  8. Upon signing up for my website, I would like a field for birthday. This way i would be able to send out birthday wishes through command.

    2 votes

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  9. Agents should have the ability to click a button to email a collection to the assigned contact from the dashboard. This could look like a pre-formatted email with a text box that can be edited to say "here, look at these houses I found for you today" and include each listing in a list format below the copy with images and links, displaying basic information as well (Price, Address, MLS Number, Etc).

    1 vote

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  10. When creating a collection, editing it is a nightmare. One must complete the filters each time when making adjustments to the results. Each collection should auto-safe the criteria so when you edit a collection, you don't have to start over again.

    1 vote

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  11. When creating a collection, we can currently circle the map to identify a custom area, but once we're beyond that step there's never an opportunity to revisit the map at any point for reference on the consumer side unless they click on the property. This would be helpful on both on the agent side in command and on the consumer results page. Mapping is a major necessity in a home buyer's search experience.

    1 vote

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  12. While it is nice to have our Vendors listed on our website, the fact that the only contact info that is listed is a website is extremely limited. Not all vendors have a website. And the input screens do ask for email and phone but again that info is not translated over to the website view for the consumer. Frankly it looks like we are going to have to create something separate for ourselves.

    8 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  13. Please add agent contact picture and contact info at the top of every agent website page so it can be found without additional effort or clicking.

    6 votes

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    under review  ·  3 comments  ·  Agent Sites  ·  Admin →
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  14. The new website agent website automatically allows you open houses to populate. There should be a option to remove this off your website. Here is my concern I do not always feel comfortable at all open houses.
    I understand the general public can find open houses, but the general public should not be able to pin point where agents are every weekend.
    Right now if someone was to attain my phone number they can google me. Then my agent website comes up automatically. Then the first thing you are seeing on my website is where I am.
    Zillow nor any…

    3 votes

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  15. When searching on KW websites, consumers should automatically be able to see listings that are PENDING SALE, not just ACTIVE ones.

    Our competitors do NOT rely on a Pending filter to show the same info (check out Zillow & Howard Hanna - they make it easy). Therefore we are making our site less valuable to consumers and our agents.

    • Agents want calls on their Pending listings to capture leads.
    • Buyers want to easily find data on houses they drive by, regardless of their status.
    • Sellers want to be able to search quick selling houses to find out which agent accomplished…
    3 votes

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  16. When conducting a property search, a filter that allows agents to filter listings by days on site ie. New listings in last 7 days, would allow for more specified searches.

    2 votes

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  17. Add filter to not show Active-CTG in the search on the web and app.

    This way clients ask to see property that is under contract.

    4 votes

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    under review  ·  3 comments  ·  Agent Sites  ·  Admin →
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  18. Open House info is very time sensitive and should be displayed at the top of the consumer site details page in red just under the property address so it is one of the first things a consumer see when visiting a property online.

    3 votes

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  19. it would be beneficial to have an image preview of the website when sharing by SMS text or social media.

    2 votes

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  20. Would be excellent having a button for the possible lead contact us through the WhatsApp

    2 votes

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