And… Sometimes text is the best place to start off with certain clients. After I send the text, I want to IMMEDIATELY log it into Command so that I don’t forget. But if the client doesn’t text back immediately, I need to write in my Activity (Text) something like, Client did not immediately reply. Then, if he replies 15 min later, I’d like to edit that previous Activity (Text) instead of making a new one. (If we text back and forth a couple times that day, it shouldn’t seem like multiple Activities happened. And too many entries fills up the Timeline with way too much clutter!)
Ted Kawabata
supported this idea
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And… Sometimes text is the best place to start off with certain clients. After I send the text, I want to IMMEDIATELY log it into Command so that I don’t forget. But if the client doesn’t text back immediately, I need to write in my Activity (Text) something like, Client did not immediately reply. Then, if he replies 15 min later, I’d like to edit that previous Activity (Text) instead of making a new one. (If we text back and forth a couple times that day, it shouldn’t seem like multiple Activities happened. And too many entries fills up the Timeline with way too much clutter!)