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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

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Command

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40 results found

  1. PLEASE make the team account accessible for ads. We are tagging contacts in the team account, but can't target ads to them since the ads manager doesn't recognize the team contacts/tags.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  2. How about adding some new posts... I've used all 8 or so and have shuffled them, too. These are old (last year's) Can we get something new for 2021 please.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  3. It would be super useful to be able to post/schedule the same image to multiple team members pages from the rainmakers accounts. Currently, our agents have to watch for the main page to have a post and then they share but we could make this a more efficient process if the rainmaker could somehow link their team members social accounts.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  4. Many times the admin is the one creating the campaign and because we have out database in the team profile and then assigned it would be beneficial to create a campaign under the team profile. When we try to create it under individual team members we cannot see our contacts forcing us to use a Smartplan or go to another platform.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  5. When using a custom template with Direct Mail campaigns, the marketing profile data is not pulled through to the campaign builder. Agent is forced to input the information, as well as locate their DBA logo to add it back in. It would make sense for that information to populate from the marketing profile, like other facets of Command.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  6. It would be very helpful to be able to post to instagram like we can post on Facebook.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  7. When creating a design postcard, the sizing continues to be an issue. When you download the post card then attempt to import it there is always either file size, file type, or dimension size issues. So if you could create you postcard in designs then just select it from your design library when creating the direct mail campaign. Just like you can do when creating a paid ad campaign would solve a lot of headaches of trying to get the post card downloaded it the finite exact settings it has to be to be able to import it...

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
  8. Please allow some basic editing options for default template postcards:

    1. Ability to Remove unsatisfactory Photos after they have been added.
    2. Add Team / Personal Logo (along with Brokerage Logo)
    3. Add Agent Headshot Photo
    4. Ability to preview (and edit) Front and Back before committing to campaign - so we don't have to start all over if it doesn't look right
    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  9. After sending an email campaign and received 147 bounces and not being able to see who those clients are I think it will be great if we can activate this functionality within the command. It will benefits the agents tremendously as will help them to collect and maintain one of the 5 pieces of information (emails) up to date.

    An accurate email is important for the use and implementation of SmartPlans as well.

    Thank you,

    Eileen M. Zuniga, MCTT

    Keller Williams Realty Arcadia

    MC#806

    213-568-7360

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  10. The default method in command when creating a direct mailing campaign is that you must attach a listing to it.

    I would like to send a direct mailing to a condominium building where I would just like to let the residents know that I am a real estate agent. I don't have a listing in the building.

    I would like to use one of the already created templates but I am blocked by doing so because I'm not attaching a listening to it.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  11. We need to see the unsubscribed/bounced e mail addresses so we remove them from contacts. This could be a legal issue with the unsubscribed people if they receive e mail campaign again

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
  12. Having lead routes connect leads from a specific campaign to a specific agent. So the rainmaker could make a campaign for one agent and all the leads would go to him/her.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  13. In Facebook we are allowed to create new Lead Forms, in Command we're only allowed the default. Since our Business Manager isn't in control of our ads, we are unable to use these custom Lead Forms.

    Please allow us to create custom Lead Forms in Command.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →

    You can either use a custom link or a Landing Page for leads for Paid Ads in the new Paid Ads experience! Check out our answers.kw.com article on this here: https://answers.kw.com/hc/en-us/articles/19230251887763-Create-a-Facebook-Instagram-Lead-Capture-Ad-Single-Listing-Single-Image-or-Video#:~:text=6.%20In%20the,created%20within%20Command.

  14. 1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  15. Having generic attracting buyer post card campaigns wouls save be from having to use another company. I don't always have a listing I want to add. At time I may be lloking for renters or want a differet message,

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  16. Example:

    123 Main Street Campaign generates a buyer lead - automatically tag that lead "123 Main Street Facebook Campaign" or 123 Main Street Instagram Campaign.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  17. Have the ability to add multiple locations to Facebook lead ads as we can in Facebook ads manager.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →

    Great news! You can choose multiple locations for Paid Ads using the Custom Location option in our New Paid Ads experience! Check out the answers.kw.com article on how to do so here: https://answers.kw.com/hc/en-us/articles/19230251887763-Create-a-Facebook-Instagram-Lead-Capture-Ad-Single-Listing-Single-Image-or-Video#:~:text=3.%20In%20the,area%20more%20pinpointed.

  18. Campaigns direct mail currently only allows postcards linked to a listing to include a QR code.

    Brand awareness postcards can be done by creating a custom template (outside of command with the correct specifications) and then adding it. Allow option to design postcards on the spot in campaigns or in templates with the correct size specifications required in campaigns - as done with the listings option and allow adding QR code to those postcards.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  19. Leads Generated from Social Media Campaigns should have a tag specific to the at campaign. Otherwise we can't tell which property the lead came from.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
  20. Being able to share a campaign to another person who is part of a team in Command to save on repeated setup. For example, if a campaign is being run thru the rainmaker account, but the other team member would benefit from running the campaign too. Not needing to run through the same steps over and over for every different account would be tremendously time saving.

    1 vote

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    released  ·  0 comments  ·  Campaigns  ·  Admin →
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