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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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223 results found

  1. filter out contacts that have a 'Do Not Contact' option selected under Additional Information

    2 votes

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  2. 3 votes

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  3. Agent would like to mass update contacts via a CSV tag import, as he considers it would be a very helpful feature to have as it would save a lot of time, different than bulk tagging from bulk action menu.

    2 votes

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  4. People want to see different contact information when you pull up a contact in Command. My experience developing applications & UI has always been a best practice to have as few clicks or physical interaction/navigation as possible.

    To minimize scrolling and see what each agent values as pertinent contact information when the contact is displayed, we should be able to modify the layout of the information on a contact card. For instance, the address is not in view nor is the 'About' section. We should be able to organize the subsections in a contact card.

    Further, there is a significant…

    8 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  5. I would like to add things like:

    • written note
    • comment on social media post
    • liked social media post
    • email
    • conversation

    And any others that come up that are relevant to how we interact.

    7 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  6. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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  7. For those of us that truly specialize in Military clients, some of them periodically PCS oversees and only have an APO/FPO/DPO address. We would like to keep in touch with them. It is a completely diff format. We had someone ask for this previously and a KW Product Specialist closed the voting and made a comment "You can now type in an address and choose "Add New" to select the Country that your Contact is in!"

    Just to be clear to our computer programmers and "Product Specialists", APO addresses need more than "you can add their country" because there is…

    4 votes

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  8. I sort my Contacts list by Last Contacted. I would like to see a column next to that HOW I contacted them. Was the activity a text, call, mail, etc? If I could see that in one glance, it would be very helpful!

    9 votes

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  9. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  10. Team owned contacts can not be changed quickly to a new owner instead it's a 1 by 1. This is most commonly seen when contacts are uploaded incorrectly

    6 votes

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  11. When you open up a contact's profile page, I'd like to see the created date on the left side, under the lead source line. As of now, if I want to see how long I've known someone, I have to take extra steps to search for them in the main page to see the date in the list.

    1 vote

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  12. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    3 votes

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  13. 3 votes

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  14. 2 votes

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  15. having a kanban visualization model, thus being able to visually identify which phase of the funnel the customer is actually in, this way we will be able to monitor the customer with greater precision.

    1 vote

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  16. Every CRM I know has a form creation function, whoever responds to this form is automatically entered into the command, avoiding manual work for this purpose.

    1 vote

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  17. Link MLS to Command Contacts so when a property is listed on MLS that matches the Contact in Command, it is shown as an Active, Coming Soon, Expired, Cancelled, or Withdrawn listing. The KW agent should be able to add a widget on to the Home screen so we can see at a glance the listings that have been recently changed that are matching addresses in our contacts. We should be able to remove the listing if we see that the listing is not actually the same as the address on the contact. We should be able to filter and…

    1 vote

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  18. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    2 votes

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  19. 9 votes

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  20. It would be beneficial to have a column in contacts under "tasks" and sort by the due date. It would also help to see what contacts already have tasks and which contacts marked as a lead need a task.

    2 votes

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