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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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10 results found

  1. 2 votes

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    0 comments  ·  Contacts  ·  Admin →
  2. would love to be able to create my own custom column in the contacts view (in the same way I can create a custom tag I want to be able create my own columns to add to views

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
  3. KW Support,

    In response to this issue, Mason who I am using for lead generation wanted to forward this. This is the method he wants to use to steer my leads to Command. Please let me know if this clears up any issues.

    Hey @Robert Castle (https://agentinitiativeclient.slack.com/team/U05PQNY1EBA) ! See our response below:Hi KW,What we are looking to implement is an 'Opt-in' form when a website visitor comes onto the home search, and clicks on the first listing, and prompts the visitor to submit their name, phone and email through a lead form. We need this prompt in order…

    1 vote

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    0 comments  ·  Contacts  ·  Admin →

    Hello- there are a few existing ways you could get leads from this outside source into Command.

    You may benefit from utilize one of our API Nation product syncs in the KW Marketplace to sync these leads into Command: https://answers.kw.com/hc/en-us/articles/4406651105939-Get-Started-with-API-Nation

    We also have the import function that allows you to import custom CSVs from other databases:

    https://answers.kw.com/hc/en-us/articles/360016136034-Import-Contacts-into-Command

  4. ---------- Forwarded message ---------
    From: KW Tech Support support@kw.com
    Date: Wed, Jan 10, 2024 at 3:27 PM
    Subject: [Keller Williams] Re: I'm trying to add COMFORTECH as a company to a cli...
    To: Salvatore LoCascio slocascio@kw.com

    - Please type your reply above this line -

    Your request (846489) has been updated. To add additional comments, please reply to this email.

    |

    | Dakotah Lilly (KW Support)

    Jan 10, 2024, 2:27 PM CST

    Hi Salvatore,

    Thanks for reaching out to KWRI Tech Support! Apologies for this, in this case it looks to be a limitation of our system where it won't…

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
  5. 1 vote

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    0 comments  ·  Contacts  ·  Admin →

    You can use Advanced Filters in Contacts to find Contacts in your database who are missing information, such as email or phone number. Check out our Answers article to find out how to do so:

    https://answers.kw.com/hc/en-us/articles/15099687485715-Contacts-Filters-List-and-Advanced-Filter-Options

  6. I would love to be able to have a list of deals done with a specific co-op which would be linked to their respective opportunities/contacts.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
  7. I already had my lead in the contact which I had all the info and accumulated notes on the contact and when they signed in from my app it created a separate contact with same name just adding their email and their searches

    This means i have to either transfer all my notes to the new one or lose the searches on the new contact that was made through the app.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →

    Hello! When merging Contacts, data is merged but not lost, including tags and notes. If someone created a new account through the app, that Contact account is branded to you. Branded Contacts automatically default to the 'primary' Contact when performing a merge, so when you merge the other Contact record into this one, the notes and timeline information from the other Contact record should transfer over. Here is our Answers article that describes more about Merge in-depth:

    https://answers.kw.com/hc/en-us/articles/17122629213459-Identify-and-Merge-Duplicate-Contacts-in-Command

  8. Let's say you have tags as follows:

    • Sphere
    • Buyer
    • Seller
    • Past Client

    And you wanted to add anyone tagged with one of those tags to a specific mailing list / smart plan ... how cool would it be if you could add a tag named "MailerX" (or whatever your smart plan was called) and you specified "MailerX" includes four existing tags (as listed above). Then, when a smart plan is fired, mailing list is sent to, etc. Command checks anyone with the MailerX tag as well as anyone currently tagged with each of the included tag groups as well.

    Super…

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
  9. In Filters for contacts, we need a "not", maybe like in FMLS filters. e.g., Not REALTOR tag to add contacts to smartplans

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
  10. be able to put APO mailing addresses for our clients that are military and stationed out of states.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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